T-Mobile

Category:	Cell Phone Store
Address:	3111 Berlin Turnpike, Newington, CT 06111, USA
Phone:	+1 860-665-7481
Site:	t-mobile.com
Rating:	4.1
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM

Location

Photos 13

Reviews 13

Sid Ramkumar

As a previous Verizon customer, I had to change my service and T-Mobile was at the top of my list. Looking at the Google reviews, I saw that this location clearly had a higher rating then many of its peers nearby including the store in the WestFarms Mall. Reflecting on my experience here, I can definitely see why... Walking into the store in Newington, my family and I were accommodated almost immediately by a gentlemen named Dontres. He was incredibly patient, knowledgable and personable when talking to us. He gave us all the options in switching our numbers over including ways to save the most amount of money. To top things off, he spent his peak lunch time helping us move our lines over, exhibiting exceptional patience and an attitude of not resting until the job was done. By the end, my family and I were successfully switched over and had no regrets making the move to T-Mobile. Anyone in the customer service profession should watch and learn from Dontres how to handle and please customers. Very well done!

iblis khan

today before closing time i went in there i talked to both maricel and jackie they were both helpful and hooked it up definitely recommend this place the service was excellent top notch now im going to bring my family in for family plan. thank you maricel and jackie for all of your wonderful services! happy customer right here :)

Sean Sorensen

There just never seems to be enough staff at T-Mobile stores. I had to wait close to a half hour to be helped. If they good just deal with the wait times it would a perfectly good retail location.

A A

Rude associate who lacks knowledge of promos and tries very hard to give you false answers only to lock the sale. This will turn ugly, like the Wells Fargo situation. Be warned.

Justin Muldoon

They dont even troubleshoot your phones at this site. Also I was waiting in line and one of the employees friends came in and skip the line in front of everyone. Bad service

Csaba Nagy

I switched from Verizon to T-mobile using actual spring promo. Entire crew was kind and helpful ! Im really happy with this retail store service and T-mobile service also !

Kristofer San Juan

I bought my phone here and it was an I 6. When I left the store I instantly lost service. I tried to return it and they gave me a hard time. Dont do business here!

Machi M

They try but not always accurate in giving info so I always verify what I need online. They try not to have u wait and are organized well. Staff pleasant

Atanu Tagore

Sometimes its a little difficult to get the exact info but gets the job done

sparky

They were honest on a few questions that I had will be back there

Paul Fioretti

My sister and I came over to T-Mobile and switched

Aly Alice

Always good service.

raymond blake

Fast service