Brownies Ace Hardware

Category:	Hardware Store
Address:	1563 Polk St, San Francisco, CA 94109, USA
Phone:	+1 415-673-8900
Site:	acehardware.com
Rating:	3.9
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–6PM 10AM–6PM

Location

Photos 48

Reviews 29

Dave Price

Strong urban hardware store - a nice comprehensive selection; aisles are narrow but far better organized than the TrueValue across the way (those who know my family connections will know Im cutting against bias here. :)) Service was top-notch, with employees going out of their way to track down customers who look confused. Will return for future hardware needs.

Paul MIDAS

For as small a space as this store has its packed with a great variety of items. The gentleman that helped me was knowledgeable and took the time to find what I was looking for with other options available if needed. Cashier was friendly and other staff appeared courteous to whomever they were assisting. Would go here again.

A Private User

Ich mag keine Brownies. Nej, nej, nej ... Und harte Ware von sowas erst recht nüschd. Aber wa ja auch no nie in Frisco schade...

Hein Roehrig

This is my hardware store of choice -- Ive bought compact fluorescent lamps there, have had keys cut and even got excellent advice when we moved our stove and needed a slightly longer gas hookup pipe. The staff at Brownies are super friendly and their returns policy is pretty liberal.

Susana Bernahola

One question- why are brownies staff so angry? If you dont like working with the public, please get the hell out the business! I gave them 2stars because the women at the counter was very nice but the a hole that was suppose to help me pick out a wrench was a tool, pun intended.

Pierre Faure

Im often going there to buy home supplies and various tools to prototype a lot of things and the staff has always been helpful, giving good advice and suggesting creative ideas with my requirements, which is what I need. I went there about 10-15 times now and I trust them.

on 秦

我在这家商店有一个不好的客户服务经验。我不觉得赞赏或信任。它不是我期望从一个小商店。不花更多的钱。

Jeff Elliott

This location has a very helpful staff. The item I wanted said it was available, but they didnt actually have any more. One person was helpful in confirming this, and then another called in an order and had it available for me the next day

Tim Giangiobbe

I like Brownies but was disappointed when I called and heard a recording saying nobody is available . That needs to be fixed DIGITALLY . Other than that they have the basics and location. I will continue to use them

Gordon Reece

This is one of the friendliest, helpful hardware stores Ive ever been in. Ive been going to it for nearly 20 years. If Im not sure if what I need, I go here because I know they will help me figure it out.

Sarah D

These guys are absolutely the friendliest youll find in the city. Knowledgeable too! The store is small though, so Id only go here if I needed a really basic supply, as their selection is limited.

Mahesh Sharma

Rude staff who just stand around and talk amongst themselves. Dont make a genuine effort to help. Small range of items. A hardware store for hipsters. Dont waste your time.

Guido Walter

I had a bad experience with customer service at this store. I dont feel appreciated or trusted. Its not what I expect from a small store. Not spending more money with them.

Alamo Aparments

New owner. the service was atrocious. very rude employees and just a bunch of fools who do not know anything.

Shari Kelm

I has a bad experience too, with the same clerk. I was only in there for 5 min and I will not got back.

A Private User

SF classic Hardware shop. Great service, family run. Very helpful staff and great place to shop.

Kenny B

There are hardware stores yes.... Then there is "Brownies" enough said Simply the BEST!!!!!

John McCormick

Awesome staff! They are friendly and very knowledgeable. I highly recommend shopping here.

Patrick Horgan

They knew what they were doing and had a well stocked store