Category: | Hardware Store |
Address: | 517 S Meridian, Puyallup, WA 98371, USA |
Phone: | +1 253-435-4888 |
Site: | acehardware.com |
Rating: | 3.6 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM |
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Brian Garduno
Their staff is so rude. The floors are dirty and they cant even take sales signs down when expired. Im not sure if its just the heat wave or what but I had this ratchet set priced at 50 dollars on sale with sale signs all around it and when finally rung up it said I owed over 100 dollars. The checker was confused by this and said she was going to fix it once she spoke to the manager. He then talked down to her like she was a small child, then looked at me and asked, " well sir the price was for yesterday can you read?" I replied I didnt read the small print. He then said "How does that make you feel?".... I run a retail store myself and if any of my managers spoke to me like that I would be furious. Im done with this place. I hope people dont get their hopes up shopping here.
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F ZR
The employees at this ace store location are stupid, brain dead, untrained, lacking customer service, and basically have no clue how things work. Question: where are the adapters? Their response: I dont know. Question: I need this part! (Pluming part) Their response: lets look over here. Me: why are you looking at the nuts and bolts, when I needed a pluming part? Their response: I thought the parts over here might work for you! Me: if you dont know what you are doing, then have someone else come over to help you! Then they get mad and upset toward me and become nasty. I will never shop at ace hardware again!
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wortfive
Great guys to help you with your every need. They go out of their way to teach and suggest ideas for the problems I had since buying an older home. Cant say enough good about them and so glad they got rid of the woman who was working there for a short time..she was terrible. Jeff, Erik, Kirk are the best and patient explaining. Love working with local business owners instead of the big guys where many of the employees are clueless
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Steve Hastings
Jeff, Kirk, Eric you guys are real pros. You always have what I need and it saves me tons of money not having to buy entire assemblies at the big box stores but the correct part to fix something. You also save me tons of time and frustration, because when I walk in, someone always greets me and I get help right away without having to walk 1/4 of mile and 19 rows to find a clerk. My favorite store in downtown Puyallup.
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Hugo Mosqueda
Chris and Paul were great today assisting my wife and I on this now home project. Thank you both for the great personalized service and rest assure we will be spending more money at this location. Thank you Chris and Paul @ AG ACE Puyallup
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John Mccafferty
Shopped here a cpl of times better off looking for parts by yourself. Most of the staff is friendly. Seems to be a hi turn over for employees
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A Private User
More fittings, adapters and other small hardware than the big home improvement stores. Better, more knowledgeable service as well.
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Linden Jackel
They are rude and not knowledgeable. Will never go there again after this new owner took over.
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thom delahunt
they know their business. and know their regulars by name. I like that. I like that a lot!
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Brittany H
Excellent customer service! The staff was extremely helpful with my car situation!
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Michael Hassur
Very helpful people here.