GoWireless Verizon Authorized Retailer

Category:	Cell Phone Store
Address:	2390 Las Posas Rd Suite F, Camarillo, CA 93010, USA
Phone:	+1 805-388-5600
Site:	gowireless.com
Rating:	2.4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–7PM

Location

Photos 15

Reviews 16

Sunshine English

I called ahead to be sure they could help me, and they were curt and rude on the phone. When I got to the store it was unbearably hot in there and they were taking an unnecessarily long time to process my cash payment. While I stood there fanning myself they thought it was a good time to try to get me to change my plan. Six months is not consistent enough of an history for me to change my plan. I told them I just wanted to pay my bill and leave. Then the manager Anthony Garnatz said "thats fine, were happy to take your extra 30 dollars a month” the rudeness and audacity of that man bring down Verizon as a company on the whole. I hope they just remove this terrible location.

Linda Karolus

Dont expect support from Verizon while traveling. I have a new IPhone 6 plus. The Camarillo store should have inform me if I had problems with the phone while out of state other Verizon Stores will not honor the guarantee. I purchased this phone for an extended road trip. I was without a phone, navigation system, message system, on-line, etc., for 3 weeks. I stopped at 4 Verizon stores in 4 different states and not one of the stores would exchange my one month old phone. Also, dont let them talk you into additional insurance - it was worthless. If I could rate them a minus one star I would.

A Private User

Great customer service! The staff honestly is more attentive, and are more friendly than any other Verizon store Ive ever been in to! And also they have great deals on a lot of things especially the home phone connects, I honestly thought I was getting a good deal with what I had now for myself and my family and now Im paying $30 a month less with their service. It was one of the nice gentlemen that works there Paul who helped me figure everything out! And I am more than completely satisfied anytime I have to deal with Verizon in the future it will be at this location!

LeadObject78548 Leadtits

Worst experience I have had with Verizon. I have been with Verizon since I have had a phone (over 22 yrs). I am not happy about the unprofessional employees they hire,and they wont stand behind them. Verizon wont fix the problem caused by the Verizon employee! Bad Word of mouth about a shady group goes big, and fast. This store SUCKS by Ricks. Go to the one by Target, before you get an ugly taste in your mouth about Verizon Wireless. I am done with Verizon Wireless and will tell my story without hesitation. I dont want this to happen to anyone else.

Garrett Bridges

No stars would be preferable. The agents at this store took advantage of my grandfather, an 86 year-old man with a flip phone, by setting him up with a new tablet, new Internet, and new TV channels, all while telling him it would be free. When his bill came, he had over $300 in activation fees and charges, and weve spent over a month trying to deal with this store and Verizon proper to fix it. The agents at this store have been extremely unhelpful and downright rude. Its pretty low for anyone to take advantage of an older person just for a commission.

Lisa Stoll

I would give no stars if possible. Ihadnt realized that this was a authorized reseller and not a real Verizon store which explains the bad service. The "manager" Kyle has an attitude and needs to be removed or sent to customer service 101 classes. Very rude. Refused to cancel the wireless hotspot set up only a few days before which goes against Verizons 14 day no worry guarantee. Avoid at all costs! The real Verizon store is only a few minutes away in the Target Shopping Plaza next to Lure Restaurant.

Jerry Monroe

I want to thank "Steve" at this Verizon store. My wife has problems remembering numbers, etc. and Steve recommended a upgraded cell phone that would greatly assist her in staying in communication with her family. He patiently explained how to use this phone and programmed all of our families home and cell phone numbers. My wife is so relieved that now she can use her phone with confidence. I would recommend this store to anyone needing excellent customer service...

Ginger Markovitz

Run away fast from these slimeballs. Lied to my face about activation fees for a new phone and Ipad. Gave me a "free" hotspot; when I said I didnt want it, they said "might as well take it with you, it is free". My next Verizon bill was over $300 - including a hotspot activation fee and charge for a new line! I rarely write bad reviews, but this retail outlet gives Verizon a bad name.

lawrence sharpe

If the option was available to give negative stars I would. My daughter bought a screen cover for my phone however, when she was wrapping it she looked at it and noticed that it was cracked. She took it back to the store to get a refund so that she could get something else and the store refused to refund her. I have been a loyal customer however, today that changes.

Russell E. Libby

I have Never experienced such lies and deceit from any business. Just because it purchased the Verizon name doesnt make it a trustworthy company. My recommendation is to only partner with a Corporate Verizon store not a "verizon" retailer. Extremely dishonest group of people.

ryan hughes

Really professional services. Danielle and josh really are awsome. They helped me with my new phone and data and gave me really amazing discounts. Recommend coming back 100% thank you guys for the help.

Ilene Cohen

I have been in several Verizon stores but this one is EXCELLENT!Sammy Martinez and his staff go out of their way to make their customers happy.They are very knowledge,friendly and very professional!

Manuel Galaviz

I just have to say, Geof the new manager is amazing. He really went above and beyond to take care of me and my family. Thank you Geof we are officially customers of your store.

A Private User

Dont shop at this mom and pop shop they dont refund you your money even for unopened Accessories. Theyll only give you store credit...they are a greedy retailer.

Jeff Smith

Pushy sales tactics, installed illegal software on my new tablet without permission, and opened accessories so they couldnt be returned.

Walt Quinn

No waiting, knowledgeable manager, helpful service.