Category: | Vaporizer Store |
Address: | 70 Copeland Ave, La Crosse, WI 54603, USA |
Phone: | +1 608-782-1380 |
Site: | facebook.com |
Rating: | 4.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 10AM–6PM |
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Christopher Meurer
It would have been a better review, but this is the direct response I got from management over a 3 star review over Facebook. Christopher I must say I dont ever comment back on reviews knowing you cant make everyone happy. In this case I will. Every review we have at every store of mine, the customer service is what we are praised on. Your first visit you wrote a great review on us. Then later you wrote a terrible review on us. I reached out to you and gave you free product and you removed your review. Months have passed and you havent been back to our store since. Now you choose to write this review. You must have a lot of time on your hands. You compared us to other local shops. Perhaps you should read their reviews and see just how crappy their customer service is. We pride ourselves on customer service as every review we have indicates that!! We carry only the highest quality tested e-liquids on the market and Im sorry but when you choose to supply your customers with only the best we do pay a little more for that. I appreciate that you have nothing better to do with your time then to bash businesses. Please continue to patronage those stores and kindly stay away from ours. You are just one of those guys that feel you are unpowered by writing reviews. Thank you the owner. Again from management: E-cig Warehouse La Crosse I am not going to get into this back and fourth with you. I was the Vice President of one of the largest E-liquid manufactures in the world. I understand the liquids and the quality. We will not recycle the bottles because it is unsanitary. We offer reward points for loyalty and twice a month 40 dollar giveaways. Based on your review I think you would be better off continuing to take your business to those establishments that you feel are better qualified to give you the customer service that you feel is appropriate. Thank you and best of luck to you. I was contacted by the owner and and we are working out our issues civilly. He is a very nice guy and is willing to help out.
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Cody Holland
This is definitely one of the best vape shops I have ever been to. The staff was very professional and also really friendly and made the experience exceptional. They have a huge selection of products and juices to choose from and a nice bar that you can sit at and relax. 10/10 would come back again
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Beleaf
Extremely Friendly and well educated on all of their store products to help customers find their perfect mod. Definitely beats all other local competition. Always see smiles on other customers faces when they enter and a bigger smile when they leave. I highly recommend e-cig warehouse.
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PEC Creeper
I had the good fourtune of visiting your store on Aug 20th and meeting Ryan. He was very very helpful and full of knowledge for this newbie. I did make a puchase and plan on returning to this store for all my supplies. I found the store immaculate and very well orgainzed.
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Rick Jenkins
Very friendly owner, knowledgeable and approachable. My only complaints would be very limited selection of high VG blends and the liquid quality isnt top notch. But its a great place to stop if youre on the road and low on liquid.
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hunter Driscoll
This is the best vape store in the area all juices have lab reports showing no diacytle and acetyl propranol great customer service just all around good store and lounge
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John Hennen
Ive been coming here forever and I never had bad service Competitive prices and they make things right! The owner and workers are the nicest people you will ever meet
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Boliver Shagnaster
BEST STORE MANAGER IN THE LAND! OFFERS WORLD CLASS CUSTOMER SERVICE WHILE BRINGING IN THE BEST PRODUCTS MONEY CAN BUY! THANK YOU! CUSTOMER FOR LIFE...
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Bryan Loesch
Great knowledgeable and friendly people. A friendly atmosphere where people enjoy hanging out. The juice selection is amazing.
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Andrew Pederson
Friendly staff and helped me get what I was looking for. Pricing was very competitive to my local hometown shop. I will be back!
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Rama Lama
The owner is a very civil person if there is ever a problem and willing to work out any issues a person might have.
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Andrew Gouff
Super helpful and knowledgeable staff. More than 250 e-juices to choose from. Good selection of mods and tanks.
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Jodi Lynne Larson
Always friendly and on top of their game. Products are more expensive, but well worth it.
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Mellow Mike
Just left the store after 30 minutes of waiting and no juice in my hand.
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Sandy Baldwin
Amazing folks there willing to go the extra mile to help you out.
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Jason Hellerud
Great atmosphere, real friendly and knowledgeable
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Cory Janda
Helpful staff, decent pricing, quality juice!
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Jeff Meunier
Always friendly service and atmosphere
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Scott Stalsberg
Bought my snow wolf v1.5 very helpful
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Tj Ginnis
Great help in finding what I want
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Jessie Moser
Very helpful staff.