SHORELINE FAMILY AUTO CARE AND SALES

Reviews 6

PA

Pam Searles-Grewing

I was so impressed at them when got the SUV. They took it back 2 wks after I got it even though I noticed it overheating on the wy him. Then it stopped. But got bad again. So allowed me to bring it in and it was seconds from blowing up. Maher worked on it for 3 hrs. He must have poured 4 gal of coolant into the car even though the level said ok. He finally came to me and said the cap was wrong size so the seal not created. I cringed at the bill but all charged for was the cap and 1 hr time. Amazing mechanic as I asked 3 or 4 and none guessed that! My rating took a dive when dealing with the "contract" and what happens if your 1 second late or heaven forbid bounce a check because your child support didnt post before they must have ran across and deposited it 1st thing or wanted to cash it. Karissa clld me asap and tacked on $25 fee plus the bounce ck fee. I said you only take checks??? I have debit card and will go threw since money posted by then. After she attempted a few times got it done and charged $3.75. Then she wants 3 mos worth of checks. Not in my contract language but whatever, so I send them. Then needs whole copy of my insur policy. I am a Domestic Abuse Victim and she knows the hell Im in now is worse than when leaving the relationship but hey not her problems but thought she would get it since single Mommy also. So she txt me at 2nd ck asking for a post dated ck for entire time of loan! Thats pushing it cmon 18 checks from a account that now has fraud on it. So bartered and snt 6 mos worth. Sadly, the same issue happened. The lady at bank reversed fees and felt terrible at the message I got this time. Words like getting Atty if want to keep car (she says all the time if i want to keep the car) going to report STOLEN, get REPO man if payment not there by Monday, and can find in couple of hours with the GPS LOCATION device! Ok those are not words that are ever ok to basically FU and everyone right we sell em then repo them and make money by reselling them cuz you did minor repairs that seem to be every month happening. New break pads but didnt do rotators so they now have grooves in new pads, then the fuel Throttle out and it uses gas like no tomorrow and revs at light or while ideling so give it gas and shoots up then down to normal. That $153, and needs tune up bad, spark plugs gapped wrong so misfiring another $200. But my $150 ck bounced so a GPS tracking device in car whole time? Have I been stalked for months? Then harassed by repo man? Report it stolen...unreal. I had my contract looked over professionally and clld my insur co. Its not ok. And for my protection I do the over the phone debit card thing but if insists I drive all the way out there (Msvl to Shoreline) that it be a money order and done in public and get a receipt. She claimed was the 3rd time. In contract says 2 missed payments as in 2 not paying at all. Neither happened. But if your a guy can back her down I am sure. But now because she said that whole stalking via GPS, report stolen to a DV court documented plus court reported counselor they said to contact AG. They were awesome and still think they are but just pay your payment and ask at time of sale is there any tracking devices installed in car? It must be included in contract or illegal. I would still go to them as their auto dept excellent and Karissa honest about what she personally knew about each car and they did me HUGE favor. And bottom line I owe them THIS mos payment. I with had the money to pay em off really the tactics of collections would be better by not stressing out the customer whos praying repo man not on way now..... I see a Jetta that would be perfect for my son but cash only and have a mechanic or someone who really knows cars drive it cuz stuff will pop up every mo if not noticed right there. But if not for the DV scare I would give em a 5 star. Just know what your getting into. But also know they are trusting you with their money and you wouldnt be there if had better credit!

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DA

Danila Popov

Sleazy salesman, made me feel like hes trying to take advantage of me. Immediately assumed my budget was low because of the car I was looking at. Just because Im wearing flip flops and looking at a specific car I like dont assume you know me! Then tried to lie to me about the car like so many other sleazy car salesmen Ive had to deal with many, many times. The young kid helping out was better salesman than the guy, who just tried to shut him up in front of me, because the kid was honest! If it wasnt for the kid I wouldnt have even taken the vehicle for a test drive. Cant bring myself to come back to a place where I was so uncomfortable. I would stay away, unless you know what youre looking for and have successful experience dealing with pushy, dishonest salesmen.

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Julie Totland

I have had friends recommend Shoreline Family Auto Care to me many times but I have not needed auto services until recently. I noticed what I thought was a leak on my garage floor and took my car to them to be checked out. They checked it out and told me that everything looked good and that they found no leaks. I had just had an oil change and radiator flush so it was possible that there was just overflow fluid dripping on the floor….or maybe rainwater. I only post this because any mechanic who will check out your car for an hour, tell you nothing is wrong, and then charge you nothing is someone who will do right by you when there really is something wrong. Will be taking my car back there if it ever needs repairs.

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Tiffany Fine

I hope the automotive shop is better than the car lot. These guys had me drive 4+ hours to get a car on the lot. Once I got there the test drive was a nightmare. The car died and was losing power on the freeway got back and there was smoke coming out of the engine...they said they would have a mechanic look at the car and get a hold of me later that day...they never called!!! There is no excuse if you own a shop you should have cars on the lot that are in good working condition. If you are considering buying a car off this lot DONT!!!

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MI

Michael Mathias

Took a car to sell with a salvage title that Ive had trouble finding a buyer for. Walked onto the lot frustrated and ready to defend my cars value to the death like I had been doing all day. Out comes the owner who takes a look at the information that I have, hears me out, and actually explains the process in vivid detail. He helped me understand why the value I was looking for was unrealistic and gave me tips for private party selling. Integrity and character like that will have me coming back here for anything Auto.

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dancingledge1

We purchased a 1993 Suburu Impreza Wagon from Marcus. He was very helpful and honest and except for some fading in the exterior paint, the car is in excellent condition for its age and mileage. (And fully functioning air conditioning for only $2,495.00.) He also easily arranged financing for us after we made a $600 down payment. Its great to know someone in used car sales can be so trustworthy. We highly recommend Marcus and his business! Thanks again! Michele

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