Category: | Mattress Store |
Address: | 1408 Elliott Ave W, Seattle, WA 98119, USA |
Phone: | +1 206-284-9531 |
Site: | everestmattress.com |
Rating: | 3.5 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 9AM–4PM 11AM–4PM |
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Natalie Moreau
We purchased a mattress w/12 yr warranty and it failed after 2 1/2 years. When we called to exercise our warranty we were told they would come to our house, take pictures, submit them to the factory and then determine if it should be repaired. We had them out to the house, they took their pictures and then weeks went by. I called to follow up and were told the pics were no good, they needed to come back. I explained that we had taken time off work to accommodate them and that it was a hassle to have them out again but reluctantly set up a time for a 2nd visit. The day they were scheduled to come, they called and cancelled on us. They then agreed to just replace it. We scheduled delivery of a replacement mattress and the day of the scheduled delivery they called and said their truck broke down. We tried to arrange for anther delivery time but were told they would only deliver on a Thursday at a TBD time. I explained that we had already missed 3 days of work trying to get our mattress replaced and that it would be difficult to get another day off. I was told Thursday is the only day they would deliver and if that didnt work, we could come get it ourselves. I explained i drove a small car and was told to bungee it to my roof then. With no other choice, I arranged for the following Thursday. They came, delivered and left all their trash and packaging on our front porch. When I call their store, they rarely answer the phone and never return messages.After about 2 months of calling and getting the run around from everyone we talked to we finally got a replacement mattress. SAVE YOURSELF A HEADACHE, DONT BUY FROM EVEREST MATTRESS!!!!
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Jeremy Kayes
I bought a mattress from Everrest about eight months ago. It has a significant sag down the middle that developed within months. I called the staff at Everrest Mattres and they sent an employee to my house to investigate. The employee, after attempting to convince me that the sag was non existant, proceeded to claim that it was normal for their products. My previous mattress, which cost exactly the same amount, lasted eight years before developing a sag. I really, deeply wanted to support a local business, but this is unfortunately an awful product supported by languid service. The staff really likes to talk to you like they are industry leaders - and Im sure they believe they are - but the products they sell are disappointingly sub-par compared to equivalently priced alternatives. Im budgeting for a new mattress as soon as possible because this is sadly unpleasant to sleep on, and I will have to begrudgingly return to a name brand store after being so thoroughly let down by the faith I put in a local business.
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A Private User
Buying a mattress can be a frustrating experience as the brand-name manufacturers dont sell the same models across stores and you cant do price comparisons. Further, most stores dramatically mark-up models only to mark them down, leaving the consumer deceived that he/she is getting the bargain of a lifetime. I was being enticed by a Macys offer for Sealy that marked a thousand dollar mattress down to four hundred, but when I compared the specs (e.g., coil count), I realized that the Everest mattress was the same price but of higher quality. And Everest can deliver practically the next day. And the delivery charge is nominal. And the service all-around was personal (sales lady was the original owners daughter and the delivery guys came directly from the factory in Marysville). This is the second mattress set I bought from Everest (first was 10 years ago). So I suppose I can say that I am a satisfied customer. They are honest and value oriented sellers. I would buy from them again, without reservation.
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Peter Verbrugge
I bought three mattresses from them over a 20+ year period and have had great success. The flip-over manufacturing has made the life span way longer than the warranty covers. My 10- Elite year mattress is now been around for 14+ years and only now with an added partner on the bed will I get a new one. My guest bedroom has used a cheaper 5- year model and is going strong after 12 years. I look forward to stopping by and trying out the latest models soon. You will be happy with Everest.
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A Private User
Ive been very pleased with my purchase from Everrest. Their mattresses come in several levels - I believe I got the "exquisite." For the amount I paid ($400 including delivery and box spring), Im happy with the quality and comfort level. They delivered the mattress when they said they would and gave me a call that morning to let me know exactly what time they would arrive. All in all I would recommend this company for your next mattress!
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Claudia Denholm
My husband and I have bought 4-5 mattress sets from Everest over the past 25 years, as we added children to our household and replaced other sets. Weve always had a good experience with them and the prices are right. We had only one issue with a mattress that we purchased - and they replaced it. The sales manager - Dale, is super nice and tells it like it is. I recommend this company if you need a nice but inexpensive mattress set.
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A Private User
I have bought 3 mattress & box springs from Everest. They offer the best product at a fair price and compared to the big box competition they have by far the best product and best price.
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Terry Campbell
Ive dealt with them for years. Their mattress are high quality and comfortable. Their prices are competitive and the service is always friendly!
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A Private User
I too had a terrible experience with this company. Bad service and bad product. Next time I will go to Sears, Macys, or Sleep Country.
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A Private User
Easy to work with a fast cheap delivery. My bed is wonderful! Local owned means less money and better for the environment, too.
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Suda Sritaveekul
Located in the downtown, easy to access, nice service.
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Jim Schubert
Excellent value for the price!