Staples

Category:	Office Supply Store
Address:	1207 N Landing Way, Renton, WA 98057, USA
Phone:	+1 425-793-3150
Site:	storelocator.staples.com
Rating:	3.8
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 50

Reviews 24

Casey Penk

The people here irritated me. For one, a customer chewed out an employee then the manager over a print job, saying he had tens of thousands of dollars in business to do here. And the two customers ahead of me in line took an obscene amount of time - it must have been five minutes I was waiting there in line, listening to the other one throw a tantrum. If theres one thing I dont tolerate at a retail store, its shiftless employees. I had been waiting in line for several minutes and saw an employee walk across the store, look me in the eye, and stand around at the "online pickup" desk. He was literally being paid to do nothing. Another employee kept himself busy assembling a chair, again while I was waiting. Where are their customer service and planning skills, and what happened to common sense?

Larry Sealey Jr.

I walked in the with 2 laptops holding under my jacket it was raining hard. I took the to computer area and the young man told one was broken and not worth repairing. I was told it would be about 20 minutes to run scan and everywhere I went to in the store there was a page for costumer service. They profiled me and one guy stopped and asked me " you still here, what you looking for now" (rude tone). I made a purchase and left with my 2 children.I guess you cant walk around look at store waiting for computer scan.

Maria Clark

Placed my print order originally at Office Depot, huge mistake!!! note only did they not complete by the deadline requested they tried overcharging me even though I had an email with a quoted price. Contacted Staples Kent same day, they were responsive but a little delayed however sent my order to Renton Staples for completion. The print department was great! had my order done in an hour, lady was friendly and discounted my order :) will continue all orders through Staples moving forward.

Airika Maeder

I went there to make missing posters for my pup, i ordered large prints got all the supplies witch is not cheap, but when i went to pay for everything i was not charged for the posters of my missing dog. That was the only thing that made me smile since yesterday. They were so humble and the gesture that they did for me was such an overwhelment at the time. 5 stars for this store and its employees. Thank you so much for your hospitality.

Mariner Guy

I called and asked if they do paper shredding. They said yes and it would cost .99 cents per pound. I was fine with that and asked if I can do it myself and they said yes. I drove all the way there to realize you cant shred your own paper. You have to leave it in a recycle bin and they shred it somewhere else. These were important documents that needed to be shredded and they wasted my time.

Hudai Sami Asmaz

I am a business man Went there with my son who is just growing beard as a young teenager Just because that he had a Target bag in his hand where we shopped from the Target next door a lady working there implied insults as potential thieves and I really felt ashamed Never gonna go there again

Ranee Apple

Decent customer service to hit or miss. Staples marks their products up about 30% from Target. Assumingly Target has it in stock. Though I wouldnt recommend Target. I only purchase my printer ink here if I need it that day in person. Otherwise I purchase it cheaper online.

St B

Seems they are poaching employees from Walmart. The clerk couldnt manage to make use of a simple staples coupon that Staples mailed out. I just gave up and walked out leaving the purchase, and coupon behind. I will just do my shopping online at amazon. So much less painful.

Gene Baade

For years I have always found the staff and managers to be both cordial and helpful. They bend over backwards to make the right purchase for me happen and with the best price they can. I have not experienced this level of service at both comparable and larger places.

A Private User

Joy in the print center is fabulous! Helpful and friendly staff. I like this store. It is easy to find what you need, they will send out tech support when I have computer/printer troubles, the staff is knowledgeable and the store has easy access from the freeway.

Amanda Baskin

Eric in printing was so kind and helpful! I had a rush order, and he did everything in his power to make it happen.

Shelly Van Dyken

I use this store regularly and all of the employees are friendly and super helpful. I highly recommend it!

Claudia Hartley

Woman on the phone at 9:06 a.m. on 11/12/15 was rude and unhelpful. Ill take my business elsewhere.

A Private User

Found a fabulous laptop sleeve on the clearance table for $12.50. Great service and selection.

Brett Brideau

The people in the printing department are so friendly and helpful! Especially Danielle!

IV _L

Good customer service, was in and out with my print jobs. Will come here again!