AT&T

AT&T, 18021 Garden Way NE, Woodinville, WA 98072, USA,

Category:	Cell Phone Store
Address:	18021 Garden Way NE, Woodinville, WA 98072, USA
Phone:	+1 425-402-9797
Site:	att.com
Rating:	3.6
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–8PM 11AM–7PM

Location

Photos 23

Reviews 18

Shawn White

A matter of months ago I bought a entry level samsung phone at this location. Past phones led me to believe that 8GB would be enough for the light use I need a phone for. Soon I found that the mere OS takes more than half of the total storage, and the packaged, locked apps take the majority of the rest. I was left with too little for even a few basic apps. The salesperson did not alert me to this. Today I went in to see what my options were. The salesperson said I could always buy a SSD card and increase the capacity. What he apparently did not know is that samsung does not allow ssd cards to be mounted as internal storage. Apps can not be installed. I have yet to see an app that allows it to be moved after the fact to a ssd card either. My options are now to either root the phone, or buy another. I am very unhappy with the knowledge of the people at this location. Very unhappy with my phone.

Lisa Harris

The staff is extremely helpful and friendly. Even though I purchased a glass screen protector at another store they took the time to make sure it was perfect when the other store was super rude. They were willing to fix another At&t stores mistake. I was there twice in one day but I will be going here from now on. Thank you Alicia, Jessica, Cj and girl with no name tag.

Emma Morris

My sister came in for a new phone because the website told her that she was ready for an upgrade. Get into the store and they told her that she has to wait another 6 months. Guy was very unfriendly and shooed us out the door once he saw he wasnt going to make a sale.

Chris Taylor

Too much fast talking "upselling" for everything from protection plans to satellite TV. I really wished these guys would just focus on the customers needs and not on corporate sales objectives.

Claire Kavulu

Ive gotten consistently mediocre service here. Consistently long wait times with no acknowledgement and they seem very invested in finding a reason to not help you and get you out the door.

Donnie Ellstrom

Ana helped answer all our questions with patience and a smile. She recommended ways that we could save money on our family plan and offered competitive alternatives. Great customer service!

Peter Connors

This is my local AT&T shop. The staff are always helpful and reasonably knowledgeable. Sometimes there is a wait, but compared to some of the locations in Seattle it is never very busy.

Misstee Teresa

My phone of less than a year broke because of an internal update, and this place was no help at all. Furthermore, the wait was almost 30 mins with no acknowledgement of my presence.

Scot Noel

This team is great. So helpful. Particularly Sean. Thank you guys for getting me all set up on my new phone. Been a happy customer at this store for 8 years.

Jack von Eberstein

The guy I talked to here didnt know what he was talking about and tried to upsell me into a more expensive plan with less data.

Dave Wright

Incompetent. Ignorant. Discourteous. Go to the Kirkland store; they are competent, knowledgeable and customer-friendly

Devenish Smith

Staff was quick to greet and help find what we were looking for.

Tom Berry

Put your store hours in obvious writing... easy to find

Jaymes Chuderski

Gianna was fantastic. Helped us out a lot.

Melissa Jones

Always friendly and easy to work with.