Category: | Cosmetics Store |
Address: | 3000 184th St SW #302, Lynnwood, WA 98037, USA |
Phone: | +1 425-776-8010 |
Site: | sephora.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
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M C
Megan really helped me out today. I stupidly got a drugstore powder without paying attention to the product and Ive been incredibly unhappy with it, it comes off, turns me orange, is blotchy, and has glitter in it. All of the terrible things no one wants. I havent been incredibly happy with my foundation lately either. She actually took the limited time I had and turned it into an incredible experience, she gave me a new foundation to try and a product to help combat my oily t-zone/red blotchy cheeks. I left the store with a few samples, a not orange face, and a positive attitude. Shes the first gal that has really made me want to return to Sephora (I was really only there to get another makeup trunk that they were unfortunately out of) and because of her Ill be going back to see her and get some foundation, powder, and product recommendations for my weird face. She wasnt pushy and didnt make me feel like I was in the wrong store. I really appreciate her help.
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S. D.
I love this Sephora! Theyre not over the top "fake friendly" and in ur face. They greet u, ask of u need anything, and then let u do ur shopping. (Which is what I came to do.. Shop in peace!) I cant stand SAs that wont leave u alone. It will literally make me hate that location, and not ever go back there again. The Sephora in Seattle the SAs will STALK me around the store thinking Im stealing something. Ive NEVER stolen from that Sephora and they had NO reason to suspect me. It happened every time I went in there and got to a point where I yelled at the SA, dropped my products and left the store. STAY AWAY FROM THE SEPHORA IN UNIVERSITY VILLAGE SEATTLE.
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Emma Bushnell
I came into this store today to get my makeup done with my free makeover coupon I got when I reached VIB status, and Megan was seriously so awesome! I am obsessed with the BECCA cosmetics light chaser highlighter she used on me in shade Rose Quartz Flashes Seashell and its totally on my to-buy list now! Ive also been meaning to try out Kat Von Ds lock it foundation (and get shade matched!) and she used that on me today and I love the way it wears, too! Lasted all day, in 92 degree weather and through sweating on a hike! Also mad props to the girl who did my blue eyeliner from KVDs liquid lipstick Dreamer! Wish I looked at her nametag
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Stacey Faulkner
This is my new favorite location. I used to shop at the Bellevue store, but after last nights visit to the Alderwood store, Im not going anywhere else. The store was well stocked, and the sales associates were not pushy at all, and they were all very helpful. I have been having some major skin issues (oily, dry/flaky, eczema), and Holly helped me find some great products to help combat that, and loaded me up with tons of samples! She really understood my dilemma and what I am currently going through with my skin.Thank you, Alderwood Sephora!
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Anna M
I used to really dislike Sephora in general because of bad/no customer service. But this store has stepped up its game. The associates whove helped me havent been pushy, and twice now Ive been recommended products that actually fit my needs, and why I came in: Benefit Big Easy and Anastasia Brow Wiz. They will also give you samples if you ask, and its super helpful for shopping for products like foundation.
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Tara Randolph
I was always a little scared to go into a sephora, but I finally tried this one today and everyone was so helpful and so very nice. The girl that helped me find my shade really listened to me and then after we found my foundation she introduced me to the skin care lady who really helped me and gave me a sample to try and it was really amazing... I wish I had gotten their names because they were great!
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Julie Winter
Right inside the mall door so its easy to get to. Prob would be a 5 by most standards as they have lots of stuff. Loud music and super crowded isnt my thing. Staff was helpful and wait to pay was reasonable.
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Z Simon
Firstly, staff is trash at makeup and its kind of embarassing and almost hysterical when they talk like they know about makeup. Second, they are nosy and the atmosphere just feels uncomfortable.
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Lydia Tompkins
if you want people who think theyre really talented with cosmetics because they watched a Jaclyn Hill video then this is the place for you! Staff is extremely unknowledgable, pushy, and rude.
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Mercade Benz
Didnt offer my samples , Didnt offer to help me in anyway, Instead kept staring and made me feel uncomfortable. Never again will I shop here. Ill stick to ordering it online
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Garrett Landry
Their employees helped me out a lot when I was buying a present for my cousin. I had no idea what to look for. I ended up buying the perfect gift for her with their help
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Liz E.
Everyone there deserves raises. So kind, helpful, and willing to help out a clueless grown woman. They actually found a product for me that cleared my adult acne.
MA
Matt Dolge
They get five stars from me but this location doesnt have a large selection of mens products. Also please stock more deodorant that is alcohol and aluminum free.
MI
Miracle Jay
Ive consistently had bad customer service experiences at this specific location. There staff acted like they couldnt be bothered to help me, very rude.
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A Private User
Maggie is awesome. She helped my teen daughter find the exact shade she needed. She was friendly and made sure that we got what we wanted.
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Luaxanna Thompson
Wonderful customer service, lovely girls that dont treat u like u dont know what ur doing
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Ariana Freeman
Great service