Category: | Used Car Dealer |
Address: | 15304 WA-99, Lynnwood, WA 98087, USA |
Phone: | +1 425-743-7600 |
Site: | jrmotorsportsonline.com |
Rating: | 2.9 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–5PM |
TO
Tonya Stombaugh
BUYERS BEWARE! I do NOT recommend buying a vehicle from J & R Motorsports. In June of 2015, they sold me a 2003 Audi A6 Avant with only 120k miles for what seemed like a great deal. Everything seemed to check out alright. Literally one week after buying the car, the engine seized up and threw a rod, blowing a hole in the side of my engine block. Of course the car wasnt under any kind of warranty, but I called J & R and they were willing to find a used motor for me and cover the cost of labor and replacing everything, I just had to pay $1100 for said motor. My car was in their shop for TWO MONTHS before they even started swapping the engine. I was told it wasnt a priority for their mechanic because I wasnt paying for the labor. It took an additional two weeks after that before it was finished. Now, I received my new license plates in the mail right after breaking down, and I didnt have screws for the front plate, so I left it in the back seat. I figured, if anything, maybe theyd notice it and put it on for me. If not, no big deal, I can do it myself once I get the car back and can actually drive it again. The day after I brought my car back home, I remembered the plate and looked every where for it. It wasnt in the car or on the car. I called the dealership and asked if they may have had it. The guy I spoke with managed to find my front license plate folded in half in the mechanics scrap metal bin. I cannot even believe that they would take something out of the back seat of my car - let alone a BRAND NEW license plate Id just paid for that clearly matches the one on the back - and try to scrap it! On top of all of this hassle, I have had nothing but problems with the motor ever since getting my car back. I havent even had the car for a year, and I couldve had the loan paid off by now with the amount of money Ive had to put into repairs. My car has since broken down three times on my way to work due to various parts that needed to be replaced on the motor. Now, Ive just discovered that yet another part on the motor needs replacing before I can drive the car again. my check engine light is also on due to two issues- one being low in cost of parts, but high in cost of labor; the other being the exact opposite. The lowest quote Ive gotten for these repairs is $1800, but they dont affect the driveability so Ive put them on the back burner for now. I have to call around to different shops tomorrow for a quote on the latest repair needed. All in all, the costs of having an AWD vehicle towed several times and various repairs and replacements made has run me at LEAST $3k. Thats not even including the regular maintenance costs such as tires and oil changes (which are the only costs Id expected to pay for a very long time with this car). I only wish I would have looked into the reviews before ever making the mistake of visiting this place.
JO
Joey V
Bought my audi s4 from them a little over a year ago. I traded in my truck that was breaking down fast (probably blew a head gasket pulling in) and looking to build my credit. First off they left little to no gas in the tank, not a big deal I thought.. Drove the car around everything felt fine. It had the airbag light on, I shouldve just walked away then. But the salesmen assured me they take care of their cars and it was just a sensor.. (Turned out being the Airbag control module $950 for the part alone). The radio was in safe mode, the owner could not find the unlock code. So instead of taking the time to find the code the owner just pulls the radio out and swaps in with another s4 radio. (To me thats bad ethics seeing how the vin of the radio is not going to match the car, so I always have to keep that specific code somewhere accessible) I got a decent deal for the car with my trade in (If the car was in great condition I would not be mad at the price). Right after driving it off the lot to go fill up the gas tank, my check engine light turns on.. weird.. (3 codes 02 sensor, SAI, TQ convertor). It all clicked when I remembered how long the salesmen spent in the car initially when he had to "start and warm it up". I am positive he cleared the codes with a OBD reader before I hopped in the car. How can those 3 codes just magically pop up all at once literally a few miles after start up, why else keep the gas tank low. When I finally got the car up for a tune up I noticed the spark plugs were shot, oil was thick, missing bulbs in taillight. All in all I learned my lesson the hard way buying my first car. I would never trust these shmucks with any car, they are the classic image of the horrors people are afraid of when buying a car. If you do decide to buy from them, get a second private party inspection. KNOW YOUR STUFF about whatever car you are buying, they are the biggest liars.
KA
Kayla Gonzalez
I have been looking for a car for a couple months and ended up visiting J&R because they had a few cars I liked in my price range. Overall my experience was great, I ended up not buying a car on my first visit but asked if I could take the car to a mechanic before I agreed on anything. I came back the next week to pick up the car and take it to my mechanic over in Issaquah and ended up keeping it most of the day. My mechanic did find a couple minor things but overall agreed it was in great shape, I took the report back to the dealership and signed the paperwork to buy the car on the agreement of a couple fixes. So far they have done as they agreed (Brake pads & flushed the transmission). Im just working out the details of getting the windshield replaced (which might come to me so I dont have to make that trip again which I really appreciate) and a side mirror theyll replace if I pay for it. Overall I would recommend this dealership, they are very laid back and not pushy about making a sale which is probably the only reason I stayed. Ill update again if anything changes but for now I say at least take the time to check out what they have, the cars are priced great and I love my little 2006 Suzuki Aerio :)
JU
Juju Doll
Loved it, and I still love it. I bought a 1997 Saab from them in February 2013. There was no icky sales pressure, no up-selling and there were no issues after we took the car for a test drive and made a list of things that would need to be fixed. All were pretty minor but still, we were prepared to haggle, but there was no haggling. The car was already a fair price and they understood about our list of issues, and gave us the price we wanted to pay. And they got me financed with not-so-nice credit from a creditor who also gave me a pretty decent deal. Since then my car has had a scheduled tune-up and oil change, as recommended by Saab. A used car can be a gamble no matter where you buy it, and having a mechanic pre-check it is not always going to save you. Know what you are getting into, so some research, and you will always have better luck. The most important thing to me is the experience. The thought of car shopping was worse for me than getting a root canal but these guys made it really easy. Thanks for the awesome car!