Furniture World

Category:	Furniture Store
Address:	19215 WA-99, Lynnwood, WA 98036, USA
Phone:	+1 425-744-6694
Site:	furnitureworldnw.com
Rating:	4.2
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM

Location

Photos 77

Reviews 15

Janesh Devkota

This is the last place I would ever go and recommend anyone to buy. I went to Furniture World in Lynnwood and there are two people (one lady and one guy). When you enter the store you are on your own and look everywhere to find a place that you are looking at. Finally we decided to buy from them and they said within 2 weeks at max the furniture will be delivered. Now, after more than 1 month they said finally my furniture was delivered to their store. Now, they say it will take another 1 week for them to deliver that furniture to my apartment. On top of that they charged me $99 for delivery. The distance from their store to my apartment is hardly 10 minutes. How can you charge $99 for delivery and keep your customer waiting ? They never feel the guilt which is the worst part. If I could I would have given ratings in negative. Worst worst worst place to go and order something. I absolutely hate the shopping experience there.

Christine Lucasti

Brandi and Jordan were awesome! I was in a pinch had to find a couch and bed for delivery in 1 week and they made numerous calls to find what I wanted and get it delivered on time. I even called kn a panic on the day od delivery because i got my apartment keys and when I walked in, it was set up completely opposite of the one I toured so I had ordered the wrong side chaise sectional!!. Brandi was fast on her feet and switched out the floor model with the wrong one on the truck before they came to deliver and set up. Theyre hands down best furniture company Ive ever dealt with and great prices. The HUGE couch I got for 688 was down the street at another place for 850! Dont shop anywhere else!

Shagil t

When I ordered my furniture from here, they said it will be delivered in 10-15 business days(later i realized that 15 days is too long after visiting other furniture shops). On 14th day i called this guys and they said they can make the delivery only on next Wednesday ,which is 5 days(including Saturday and Sunday) more than what they promised. When i asked why there is a delay, they said they cant do much on this as 2 chairs are yet to be arrived. There was some fine prints which i signed during the purchase which says that they are not responsible for any delay in getting the items(then who is responsible? me?). So be prepared for any delay in delivery. Very bad customer experience.

Scott Williams

Mu wife and I stopped in to look at living room furniture and couldnt find a color we liked., The salesperson on duty showed us other available colors and estimated delivery dates. We purchased a set and paid a small delivery fee and everything was like clockwork.We received a call well ahead of the day they wanted to deliver and we had plenty of time to prepare for its delivery. Its a one stop shop with everything from beds to end tables to framed photos of the seahawks and knick knacks all. reasonably priced with furnishings for every budget. . I will return there for future purchases.

Raziel

There was a complete misunderstanding at first but the owner did an immaculate job in making a new and loyal customer. Their customer service is top of the line. Super friendly staff that wont make you feel like youre being preyed on by a car salesman. Their delivery guys were great too. The quality of the dresser and box spring brought to my apartment and assembled was in great condition and even better than what I received at Mors that cost 2x as much. Theyre amazing and I cant praise this store enough. I recommend them to everyone. :) This is my furniture store now.

Rodney King

Brandy was great! Bought a couch from her 4years ago. We decided we wanted to buy a whole new set and she was honest about everything. Brandy was very upfront that they dont have everything in stock and usually takes 14 to 24 days to receive the pieces. There is even a document that you sign that says it. If you were surprised by this you need to learn to read. Also local delivery drop off is only 59 dollars. I would rather pay the 59 dollars than have to rent a Uhaul. Once again, this was clearly posted so no surprises. Thanks Brandy!

psikeout

My wife and I went in to shop for a sectional sofa, ready to make a purchase because we had just moved into a new place and we literally have nothing to sit on. The store had no other customers, yet the employee at the counter completely ignored us. We wandered around for maybe 10 minutes while he just sat there at his computer. Even when we were right in front of him, he ignored us. If you dont try to make a sale, you wont make a sale. We wont be going back.

Heather Murphy

I bought a couch and chair for my new office and was really pleased with the customer service that I received from Jeff. I didnt realize how long delivery would take and waited too long to go buy the pieces. He worked with me and the delivery folks to make sure that I had my furniture in time for when I opened my new office. That is good customer service! Plus, just starting out in a new office, the price was right!

Tree Comer

We stayed while he filled out the order and made some calls to make sure we would have our couch asap. a week goes buy, no phone call so we call them and the guy JUST SENT THE ORDER to the warehouse THAT DAY and should take 4 MORE days to get here- its been 6 more days and no phone call no nothing- bad customer service if you ask me- i paid for it, i watched you order it- whats the deal on it taking 2 weeks?????

Amanda Brown

They were more than helpful when I got there. I told them what I was looking for and they gave me so many options. Also they were amazing at disassembling a floor item and packing it with the necessary tools I needed. I will be back to get more furniture once I pay off the current items I got. Brandi was an amazing person to work with!

Rachael Aguilar

Brandi is awesome and the store has extremely competitive pricing. My husband and I spent an entire weekend shopping every furniture store between North Everett and South Lynnwood. The prices here are the lowest we found for the same furniture in the other stores, not to mention that there are some other perks as well that they offer.

A Private User

Excellent customer service. We had a problem fitting the couch we ordered through the door and into our apartment, and the store manager and delivery guys were so helpful. They worked with us to find a solution and made extra delivery trips for us at no charge.

Joshua Gaddis

This place was pretty good its got a decent selection and some pretty good prices we just picked up a couch loveseat and dining set for a really good deal this is apparently there small showroom they have a larger one in Marysville

A Private User

Great Prices for what appears to be decent quality furniture. Id say its 1/3rd the price of Lazy boy for 3/5ths the quality so overall not to bad at all!

Mukman Mukilteo

Purchased a mattress a few months back and found the guys to be great. Exclent price for quality; nice delivery crew, too.