Everett Floral and Gift

Category:	Florist
Address:	4522 Evergreen Way, Everett, WA 98203, USA
Phone:	+1 425-339-9033
Site:	everettfloral.com
Rating:	4.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–4PM Closed

Location

Photos 14

Reviews 6

A Private User

I ordered flowers from Everett Floral for my wedding. I was unsure of having flowers at all but was being gifted them from a friend of the family. I had a consultation and things seemed to go well. I love peach roses (orangey peach) and wanted those in my bouquet along with pastel yellow and white. I pointed at picture after picture in books. On the consultation form he wrote "fall colors" several times, as that was the look I was going for in my wedding. For the altar flowers I picked out a pretty white ribbon. The day of the wedding came and so did the flowers. They were all wrong. The bouquet was pink, white, and bright yellow. Not the "peach" and pastel we had agreed upon. AND the altar flowers had big ugly yellow bows on them, not the white I had selected. On the day I didnt let it bother me. I was happy and had a lovely wedding. Then I started to get pictures back and the more I looked at the bouquet in my hands the more and more it started to bother me. So I sent an email to Everett Floral to let them know my disappointment. I thought it would be better and maybe Id get some kind of closure rather than letting it stew. I wasnt looking for any kind of refund, as I did not pay for the flowers myself. I wrote that I was disappointed in receiving pink flowers when I requested peach and that the bows were wrong. I also let him know I would not be referring his shop to any of my friends who are getting married in the future because I was dissatisfied. Here is the exact response I received. "Dear *****, The roses are peach not pink. Get a color chart. Sincerely, *****" Talk about UNPROFESSIONAL! I went ahead and Google searched "peach roses" to see what would come up. The results ranged from the pretty orange I wanted, to a salmony-pink. I didnt realize there were so many varieties of peach roses, but as the PROFESSIONAL FLORIST, he should have said something during our consultation as I was talking about "fall colors" over and over. And regardless of that fact, his response was inappropriate, rude, unprofessional, and uncalled for. He also didnt address the mistake with the ribbon. Whether or not what I received were "peach" roses, he should have handled the situation with more professionalism.

A Private User

I have used Everett Floral for the 15 years now that I have been a Senior Executive Assistant here at Fluke Corporation. I can honestly say that I have experienced unsurpassed customer service and quality from owner Ernie, the wonderful ladies who support him, and his delivery drivers, on every order, every time. I generally order a few times a month, and he has never let me down on any order, big or small. I have gotten in the habit of just telling him what the event is, and letting him choose, because his imagination, artistry, and expertise is much better than anything I could come up with. These orders include stunning Euro-gardens, variety of boquets for: weddings, get-well, births, and funerals. I generally hear back from the recipient as to how "gorgeous" the arrangements are; his arrangements make us look good. He gives us the best quality, at the lowest prices (compared to other local florists I have used). I have ordered last minute many times over the years, and he has always gotten our events perfect. I am only remiss when I have to ask him to farm-out an order long distance, because I do not know how it will turn out when some other florist prepares it; with Ernie, I know it will be awesome. Everett Florals flowers and deliveries are always impeccable. The rare times I have used alternate florists, I truly have been disappointed; I think -I paid how much for that... Ernie genuinely goes above and beyond expectations, every time. MOST GENUINE THANKS ERNIE. YOU ARE A BLESSING! YOU REALLY ARE THE BEST AT WHAT YOU DO!!! Sincerely, Reese @ Fluke Corp.

Jessie Perkins

Had an absolutely wonderful experience with Everett Floral!! Im in Montana, and wanted to get flowers delivered to my cousin who lives in Everett. I wanted it to be a surprise, and all I knew was where she worked. We ended up cancelling the order because the delivery guy got to her work, and she didnt work there! Turns out she was training at a different store two hours away! We decided to just cancel the order and have it refunded. I talked to my cousin that night, and told her about it. We were both bummed, but she loved the gesture. She ended up calling Everett Floral and gave them her home address (which I had assumed was out of their delivery range). I received a call from Everett Floral the next morning telling me this, and I was able to get the flowers to her that day! I was SO pleased that they called me back! It was incredibly easy to re-start the order. Just had to give them the security code on my card, and the delivery was off!! I havent seen the flowers yet, but I have no doubt that they will be beautiful!! Thank you Everett Floral!!

A Private User

The guys in the office pitched in to get the Babys First Wagon "Its a Boy!" arrangement for one of our coworkers first grandson. Were not used to ordering flowers, but Dawn and all the other folks at Everett Floral were terrific at helping us get just what we wanted at a resonable price, and even helped us with the wording for the card. We called early with the order, and had them keep it on hold until the baby came (a week and a half later). They kept in touch with us to make sure everything was still on hold, and then when I contacted them just as the mom and baby were getting out of the hospital, Everett Floral was able to adeptly revise the delivery location to the home instead of the hospital, and the flowers actually made it to their house before they did! This was an excellent experience, so I will definitely call Everett Floral and Gift for the next occasion. Thanks to all you folks at the flower shop for making this such an easy process.

A Private User

I ordered flowers for my fiance and Everett Floral could not have botched the simple act of delivering flowers more than they did. They said they could not find the address they were given. Google, Yahoo and Mapqest found the address every which way it could be entered. It even found the correction if you didnt enter it correctly. Rather than call me to confirm the address they called the recipient to whom the flowers were a surprise. I ordered the flowers a day in advance, requesting the flowers be delivered before 2pm the following day and the flowers did not arrive until 5:30pm All requests for explanation and possibly compensation were rudely stonewalled by the owner and manager. Ive redirected many prospective customers. Do not patronize this business.

Mar B.

My wife and I ordered flowers to be delivered to Providence Hospital for our daughter-in-law. We ordered the flowers by phone and the person at Everett Floral said they would take great care to ensure the arrangement was well done. Knowing that we would not be able to see the arrangement we asked several people who were visiting our daughter-in-law about the arrangement. We told them we wanted an honest answer because we were going to post the results on the web. Everyone, and I do mean everyone, stated that the arrangement was very very beautiful. Out daughter-in-law was pleased... so we are also pleased.