Category: | Office Supply Store |
Address: | 14053 Crossing Pl, Woodbridge, VA 22192, USA |
Phone: | +1 703-491-0999 |
Site: | officedepot.com |
Rating: | 3.6 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
AM
Amanda Hernandez
So today I went to the Woodbridge location to try and use my $25 credit from my account which I receive back in August, BUT the cashier did not explain to me the process in how to get it. He said it would automatically load onto my rewards card rather than saying it was going to be mailed to me. So, today, when I walk up to the register, the cashier (according to my receipt: EMPLOYEE: 660762) obviously did not want to be there. She was not smiling, she was leaning on the register, and she was disrespectful. I told her I wanted to use the $25 credit that was on my rewards card and she said that I needed a coupon. She immediately called the manager over. Now, the manager, didnt look like she wanted to be there either! She didnt greet me at all, she did not smile at all, and it seemed like I had to talk her ear off for her to just explain to me what exactly I had to do to get my credit. Lastly, I wanted to purchase a flashdrive so I took the security box to the register with me and the cashier said "were out of stock". Not, "im sorry maam we are out of stock I can order it for you if you would like." Overall, Im not happy the way I was treated at this store and I probably wont go back after I use my $25 credit.
MA
Mathew Haydden
The staff here is very helpful. I wanted to order different color folders for the company I work for. The individual who was helping me stayed with me until I found most of the colors/sized that I had on my list. The ones that were not available were ordered online while in the store. All of that was taken care of by the same individual. I was told that I will get the missing folders next day by mail (FREE DELIVERY). Now that is some service.
MI
michele husfelt
I went to Staples at 8pm to get some large copies. (I asked for 11x16 or bigger.) The neutral worker (not rude but certainly not friendly or helpful) told me it would take an hour for each one. I left and went to Office Depot. The friendly and helpful worker (Jorge) made me 10 copies in less than 10 minutes, total. I know where Im going next time.
TO
Tom Tran
What was supposed to be a 5 minute online pickup became 30 minutes of the staff not having my order ready and the manager trying to upsell me floor protectors while I was waiting. I can tell some employees there were top notch; but I unfortunately got one who was either new or pretty in-adept at everything.
MA
Maria Reynoso
I love office depot! I go in about 2-3 times a month and I always get great service! I usually go in to print stuff out and this super nice woman Rane is one of the best employees Ive had the pleasure of meet! She really did make my day when I went in! This is why I keep coming back, great service!!
TO
Tony Defibaugh
Not sure what to say about an office supply store they have paper, ink and pens. The service is usually pretty good and the last time I was in the person who assisted and checked me out provided superior customer service by going above and beyond.
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Nicole Smith
Ghost town. Whenever I visit there are no customers and only one employee trying to juggle the register, answer questions and man the copy center. Always nice enough. Just have to wait to be helped.
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Shamon Smalls
Aside from the standard offerings, this location has as a very nice working center if you need to check emails, surf the web and or print documents.
NA
Nacira Rodriguez
Was able to get what i needed quickly, in and out of the store fast. Also the staff was nice.
JA
Janice Holloway
Good prices and the copy machines are always operable. Excellent customer service.
FR
Franklin Lovato
Worst customer service ever Employees and managers dont know how to do their job
MA
Maria Magarin
Amabilidad y respeto
JA
James Taysom
The staff is great but printing is a lot more expensive than other places.
JA
javacna22
Muy bueno
EU
Eunice Longworth
Fast and friendly service, helpful associates
MS
MsCole CrackinUup
Always pleasant quick and willing to please!
LE
Leon Leon
very expensive store. empty, no customers.
CA
Cameron Buckley
Helpful staff at the print center
CA
Cameron
Staff were friendly and helpful.
KA
Kashif Yasin
Good prices on services!
JA
Javier Carlos Reyes Cañamero
Bad customers services
MA
Matthew Holt
Staff is friendly
DO
Don Voigt
Very helpful
CI
Cinderella
Good service