Silver Stream

Category:	Jewelry Store
Address:	237 Laskin Rd, Virginia Beach, VA 23451, USA
Phone:	+1 757-965-9200
Site:	silverstreamjewelry.com
Rating:	3.6
Working:	10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM

Location

Photos 36

Reviews 6

Kayla Rubio

I have not had the pleasure of visiting the location on Laskin Rd. Sadly, I never will for the experience I had in your new Greenbrier Mall location. I was looking around for charms for a bracelet. I saw some, but I was looking for whats called "lobster claw" clasp. I saw some without it, but I was curious & waited to speak with an older gentleman who was behind the counter. I was trying to describe what I was looking for & my first red flag was he was just looking at me like I was a total idiot before confirming what it was I was looking for. Didnt sit well with me, but I thought perhaps I was being too sensitive & gave him the benefit of the doubt. He told me where the charms were (In a rather bored/annoyed manner) & immediately went into a explanation on how lobster claw clasps are more for costume jewelry, not for "quality pieces" like his. I happen to have a lot of real jewelry. All of my things have to be real gold or silver because Im allergic to the mystery metal that they put on "costume jewelry". Therefore I happen to know that MANY jewelers use the lobster claw clasp on their pieces. So where he received this information is questionable & raised a second reg flag. The selection was considerable & he said they could put the lobster claw clasp on the charms if necessary. Naturally, its the Christmas season & I like to be sure about getting the biggest bang for my buck, so I saw no harm in asking about specials they may have going on. Its at this point my frustration was starting to build because the moment I asked, he acted SO OFFENDED that I would even ask & grudgingly told me about their percent off scale. I had no time to think about it before he started telling me about some cheaper pieces that might suit me better. I felt pretty insulted that just because I asked about a special, that he seemed to assume I wasnt good enough to be in that store. At that point, I simply said I was on a time crunch & would have to try later. I dont believe my displeasure went unnoticed because as I was leaving, he said "Good luck finding what youre looking for." The tone of voice read more of "Good riddance" rather than anything comforting. I did not feel like my time or business was valued or welcome. This is not a location I would visit again while that man is employed. If he happens to be the employer, I am deeply saddened by such a demeanor. Needless to say that my time & money will be spent with someone that doesnt see themselves as higher than anyone else. On a side note, I would give 0 stars if it were allowed.

Malcolm Stokes

We live in Toronto and visit Virginia Beach most summers during August. One of our traditions over the past 10 years or so has been to stop in and shop at the Atlantic Avenue location of Silver Stream. The owner Jeff is often working there and each year they bring in new items that are unique and relatively affordable. We have also gotten to know Nick who is a silversmith and they have done some custom work for us and made the experience fun.

Ruby Greene

Cindy at the store in MacArthur Mall, Norfolk is absolutely wonderful! I brought in a ring that I purchased in California to have it repaired and she did it right on the spot! This was after I went to Kay Jewelers who not only wanted to charge me double the price but had my ring for three weeks but never fixed it. Great Service! Great Store!! Definitely recommend them!

A Private User

So so. Bit of a strange experience. Did not make me feel comfortable.

Greta Sergeant

My favorite jewelry store ever!

Michael Mcnay

Bad service