Starbucks
| Category: | Coffee Shop |
| Address: | 1202 N Main St #100, Suffolk, VA 23434, USA |
| Phone: | +1 757-923-0158 |
| Site: | starbucks.com |
| Rating: | 4.4 |
| Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–10PM 5AM–10PM 5:30AM–9PM |
Location
Photos 78
Reviews 58
TO
Tonya Alexander
We loved this Starbucks prior to the move. The staff was outstanding and cared about the customers. Especially, faithful customers. The drinks were always great. If they wernt, it would be fixed and you would receive a free drink ticket. Now, there store is always dirty and chaotic. The chance of getting the correct drink is very low. If you do get the correct drink, it doesnt taste like you paid five dollars for it. Just went through the drive through today. Ordered one skinny caramel macchiato, one normal macchiato, and a skinny iced cinnamon dolce. The skinny cinnamon dolce order was repeated three times and confirmed when we noticed the screen did not indicate skinny. We received a cinnamon dolce with whip cream. When my husband asked why a skinny had whip cream the girl said, "oh, was it skinny." She said they could remake it if he wanted. We just left. This Starbucks has turned into a waste of our money.
PE
Peggy Martz
Horrible if you go after the morning shift is gone. Never make a standard refresher correctly in the afternoon let alone attitude from drive thru staff. Sat for 20 min in the drive thru line....just to be told at the window they were out of every size but tall and grande....then order a $5 drink get to the window sit there for 3 min as I see my drink is already made sitting there....then pay and get my drink and it taste like water....go in to get it fixed and the excuse is u ndersstaffed....a cuustomer before me in line is told the workers tell the manager of all these problems and nothing changes. Maybe corporate needs to retrain managers...also why have 8 employees with no manager there to help or realize all these issues with this store...also out of fraps....in summer smh....this starbucks is one of the worst in the 757
HE
Heidi Morris
This Starbucks has moved across the street. It has a completely different feel from the old place. The decor feels industrial, the temperature is cold, and tables are all shoved up against the walls like theyre an afterthought. Its like they really dont want people sitting around -- they want people getting drinks to go and not lingering. I was going to do homework here with a nice hot drink, but ended up going to Panera instead. Much warmer there, in both decor and physical temperature. In the summer it might be different. They have more seating outside on a patio than they do inside.
SO
soSeductive741
Never again. Asked for a SALTED caramel frappachino with 2% milk and watch the young lady take a deep breath as if it was too much of a inconvience to make then makes the frappachino with no salt and say the sea salt in over where the salt and napkins and sugar is. Whats the purpose of ordering a SALTED frappachino if you dont put the salt up there when you placed the order..thank God the manager was courteous and have me my refund along with a gift card. She didnt know if I was a secret shopper or not. Never again
MO
Monty Mania
Great place to work, my coworkers are fantastic, and boy do we put care into those drinks! Theres very few of our menu items I dislike, and thats only bc of pickiness, I assure you! Our regulars are amazing too, and I hope we make our store a comfortable place for them! 9/7, Fantastic humans here.
EL
Elizabeth Holland
Jerimiah, Tisha, Ashley, Molly , Zarriah, Patrick, and Isaac were extremely awesome in keeping up with all the customers who descended upon this location all at one time..My beverages were great and my food was warm. I am thankful for such awesome employees at my Starbucks.
SU
Suzette Barden
Pulled up at the drive thru no one said anything..we waited a few minutes and then said something to get there attention..then when I got my frap it was not good..
SH
shaena wiggins
Favorite place for my morning coffee and afternoon tea! Staff and management are wonderful and if I dont like something they never hesitate to correct it!
MA
Makeya Ashburn
Love this Starbucks. I try to take in account that the line is slow because they are making made to order beverages so I dont really mind the line
TO
Todd Douglas
Starbucks Coffee always good always expensive. I recommend the brewed coffee with a couple shots of caramel less expensive and still taste great.
SA
Sarah
Order was passed out incorrectly. They were having a baby shower inside around noon on a sunday. No where to sit or study
TA
Tara Hawks
Good service! Good food and drinks!! The taxes are high compared to other Starbucks locations in larger Virginia cities.
CH
Chris Kinsey
Still got the order wrong which was just standard menu items, no changes, and even after repeating it. Very slow too.
NI
nicholas womack
They have good tea/ staff/ but the main reason is when you come at night it is a very good place to chill
TE
teresa froemel
Great customer service , very helpful adding money to my acct using my cell phone. Awesome frappies!
IR
Irene White
It was amazing Service and i loved my drink so much and the cookies and treats are awesome
CA
Carolyn Goodman
Midnight mint mocha frappachino looked just like how it did in the ads and was tasty, too.
ED
Ed Lavado
Not great , not bad. but it is funny to see employees rating the store on here lol
HA
Hazel Bessette
Always smiling faces here and great service at the Main Street Suffolk location
CO
Collette Lampkin
Friendly staff, clean warm and bright. Atmosphere. Enjoyable experience.
IM
Imhotep Mateen
Good service and nice people. Never had a problem once there
AN
Anne Howell
Nice place to get coffee, roomy, places to study and eat.
MI
Michelle Walker
It was not busy so I was able to order quickly.
CA
Candy Uzzle
I just wish they were a little less expensive.
E.
E.L. Morgan
Awesome customer service and terrific drinks
BR
brenda williams
Overrated too much foam not enough coffee
AA
Aaron Davis
Its Starbucks, nothing more nothing less.
DA
Darlene Tuttle
Best place to meet a long list friend!!!
JE
jessica kitchen
Friendly service and always great coffee
RO
Robin Thrasher
Great attentive service. Friendly staff
CL
Clifford Carr
Delightful staff. Engaging and kind.
WE
Wes Antilles
Great place, love the atmosphere!
JO
JO Xie
Good coffee, ambience, and wifi.
KI
Kimberly House
Great service.... Smiling faces
HU
Hugh Morris
White mocha chocolate is good
RI
Richard Martin
Great prices and very friendly
JO
josue esquivel
Fast and very friendly staff.
JA
Jasmine McClain
Absolutely LOVE Starbucks!
CA
Carleen Dickens
Clean,very friendly people
ER
Erica Norris
Delicious, fast and clean
BR
Bruce Queen
Best coffee in town!!!!!
ST
Stormy Butts
Outstanding service!!!
SH
Shannon D. Barnwell
Great service and Fast
JO
Jonathan Horton
Quick friendly service
DE
Debra E. Shapiro
Poor customer service
WI
Wilson Mourino
Quick and efficient!
SA
Samantha Stockman
Very friendly staff
DA
Dakota Bernacki
Great service.
S
S Lee
Its Starbucks!
MO
Monica Robinson
Just drove by
ST
Steve Willoughby
Great service
TI
tiffany meece
Quick service
WI
William Jones
Fast service
MI
Misha Chandler
The . Bomb .
KE
Kenny Truitt
Fast service
GR
Gregg Weber
Good coffee
RI
Rick Davis
Coffee!
NI
Nicholas Shelton
Great!
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