Baltimore Coffee and Tea Co

Category:	Coffee Shop
Address:	890 Bestgate Rd c, Annapolis, MD 21401, USA
Phone:	+1 410-573-5792
Site:	baltcoffee.com
Rating:	4.1
Working:	6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 100

Reviews 12

Susan Lasky

We were in Annapolis and looking for a Starbucks when we came across Baltimore Coffee and Tea at 890 C Bestgate Rd. We were pleasantly surprised at the wonderful atmosphere and warm greeting from the three young ladies working that evening. Customer service appeared to be spot on with explaining the coffees available and the tasty pastries!! I was so impressed by their upbeat and friendly personality that I tipped heavier than usual. We took our coffee and pastry to a table and began to enjoy the yummy treat.....and then we were immediately approached by one of the girls. It was almost 7pm (6:59pm)....they would be closing in a minute and we were to leave. WHAT!?!? Shouldnt that had been told to us as we checked out just two minutes ago and before we sat down and got comfortable?? And really....what happened to customer service. Dont you just lock the door so no one new can come in and when the folks inside finish up you just unlock the door and let them out?? We had to stand outside (all the chairs were stacked and wet from the downpour that had happened an hour before) in the wind and cold to try to finish our purchase. Really?? This is just not great customer service. This is absent customer service. We watched and the three young ladies were cleaning up and closing down and chatting with each other, but not doing anything that would of made a difference had we still stayed sitting at the table. Would it really have made a difference to allow us to finish?? We finished and headed to our car at 7:05pm!! A total of 6 minutes that we would of been inside, enjoying and finishing our purchase and leaving with a very positive experience. We loved the bake goods. We loved the coffee. But with customer service like that....we will not be back nor will we ever recommend someone to go there. Our potential wonderful experience became another not caring about the customer experience.

Ali B

I happened upon this fabulous coffee shop location when a friend suggested we meet there. There is a nice outdoor seating area, spaced out comfortably (you dont feel like youre sitting on top of the table next to you). Even the seating indoors is spacious. When I walked in, I immediately was welcomed by the aromatics of their fresh coffee bean selection. Their coffee was amazing. I enjoyed an iced mocha and found the flavors to be well-balanced. Often I have to request the barrista go light on the flavorings/syrups-not here! I was not overwhelmed with sweetness and was able to enjoy the coffee and chocolate flavors of my drink. We also split a mixed fruit muffin, but I was disappointed the fruit was predominantly in the muffin top. The rest of the muffin was empty and a bit dry. The cashier taking care of us was patient while I had an indecisive moment and finally settled on the iced mocha. Thank you! To make the interior area a bit more inviting, a couch or different chairs would make a big difference. If youre looking for delicious coffee, give this place a try. I honestly do not think you will be disappointed!

Chris Sosa

This place rocks for a nice sit down coffee place. Key things: - Plenty of sitting space, so if youre looking for a place to grab a cup of Joe and chillax, this is a great spot either by yourself or with company. - Lots of drip options. They have 6 or 7 rotating drips every day and they can also do pour overs of their other beans. This means they have a huge variety and you can go every day and get a different cup. Ive always loved variety so I really enjoyed this aspect. - Comfortable cozy place. Good nice staff. - Didnt try their espresso drinks so cant review those. - They also have food! Didnt try it but nice to know you can grab a nice lunch while sipping coffee. There are some tonier coffee places in the area, but you cant beat the convenience and comfort of this place.

Tracey Brown

My favorite coffee shop. I personally like half-caff, iced. They make it every time and with a smile. No eye roll and heavy sigh like some other establishments. The service is fast and everyone on staff seems to like the job and put in full effort. If you like flavored coffees they offer an excellent variety of those whole-bean or ground. They offer great choices for breakfast whether you want an egg sandwich, a pastry or something light like fruit. They also have great treats for later in the day like cookies perfect for sharing.

Anne Marie Smith

Pretentious, so make sure to be well groomed before you step inside. Great selection of coffees and baked goods. There is also a good selection of healthy choices such fruit cups, veggie cups, salads etc. This place has free wifi which attracts the unemployed campers, students.. those who work from (coffee shops) need to be mindful of occupying a table that sits 4 or 6 people instead of smaller single table. Perhaps there should be an assigned area for those who would like to occupy their time on the web for the price of $6 late.

Anne Johnson

This company has the most amazing coffee and it is available in multiple flavors. It has more decaffeinated choices than anywhere else I have encountered. It is available in whole bean or ground to order. The coffee is smooth with low acid. Also the coffee is available by mail order. The shops do sell coffee and tea drinks along with food. You order at the counter - no table service. The original store is in Timonium, and there is one in Glen Burnie also.

Eva Whitley

OK sandwiches, and the prices are posted so you can decide on what you want, but whats up with no prices posted for teas, coffees, etc.? I dont want to have to walk everything Im buying up to the counter just to get a price, and I would like to have the prices posted so I can decide which item is the better value. I would shop here more often if prices were posted but this annoys me enough so that I buy my tea at Wegmans.

Tracy Ann Therese

Rich, flavorful coffee with free refills on house coffee. Free reliable wifi. Love the music choice and volume level, it enhances instead of dominates the experience. There are only a couple plugins for devices and a comfy chair or two would makes it my go to work place. They did have some supplies and stuff stacked around and there was smootchz on the restroom door that could be removed with a grease cleaner.

Christine Wysocki

Best chai and awesome customer service! Ive been getting my caffeinated bevs from here for about 2 years now, and consistently receive a top quality drink and friendly service. The food is worthwhile as well. The only problem is... Now Im ruined from going to other coffee shops--they just dont compare!

Lydia Nderitu

They provided good coffee and quick service. However, I was very disappointed that the WiFi is not functional. It totally defeated my whole purpose of coming here to work on an assignment. This is not the right place for studying and doing anything that requires a reliable WiFi Hotspot.

Kevin M

Coffee is definitely personal preference to some degree but I have found this place to be my favorite. Their espresso Roma whole bean is my favorite and I appreciate that they have a points card for a free pound of coffee after several purchases.

Cheree Craze

Their brewed coffee is really just brown-colored water. And dont bring more than 2 of your friends as groups of 4 or more are considered a meeting and must have prior manger approval. They also dont want motorcycles in their parking lot.