Northern Virginia Doctors of Optometry
| Category: | Optometrist |
| Address: | 11656 Plaza America Dr, Reston, VA 20190, USA |
| Phone: | +1 703-467-9080 |
| Site: | novaeyedocs.com |
| Rating: | 3 |
| Working: | 9AM–6PM 9AM–7PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
Location
Photos 37
Reviews 6
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C C
If I could rate "0" stars I would. Northern Virginia Doctors of Optometry is a rip-off. After my eye exam, I was told that i would be charged $119 for the fitting of the contact lenses even after I told the staff upfront that I have been wearing the same brand of contact lenses for years. I intend to stick with it. All I wanted to accomplish through this exam was to see if there was any issues (such as cataracts) with my eye. I was also not given a receipt for the $119 charged. After my exam, the doctor gave me a pair of contact lenses with the new prescription to try. Within 10 minutes, I started to have a bad headache. I told the front desk to hold off on ordering contact lenses with the new prescription because the new prescription gave me a bad headache. The front desk staff told me then I need to return for a new exam and pay another $119. I also brought my son for his eye exam and got him new glasses if needed. All the staff was interested in was to sell me more expensive lenses. He forgot to measure my son for his new glasses. I had to bring him back to the store for measurements before his glasses can be made. Stay away from this business!!!!
MA
Maria Rafael
Dr. Briceno was very nice and helpful, but the office staff charged $100 more than I was quoted for a comprehensive exam with glasses and contact prescriptions. When I made the appointment the staff quoted a price. I double check that it included an eye exam, glasses prescription and contact prescription and they follow up with confirmation that it did and went on to say that the price even included the contact fit follow up appointments. I assumed that would then be the price of the visit. I am sorry if someone messed up somewhere. I would have gone somewhere else. It was great that everyone who saw me for my visit was nice to me (everyone except the women who processed the payment), but I would not have selected to pay nearly twice what I could have elsewhere. If contacts are $100 more, that needs to be stated somewhere before the appointment.
DE
Deb Kurfiss
Dr. Smithson has been my eye doctor for years. I could not be happier with him or the service he provides. The office staff will do their best to sell me new glasses each year as it is part of our insurance but it is up to me to say yes or no and ensure what I pick out is covered.
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A Z
Since I moved to northern VA from IL, this has been the worst experience ever. If I could rate this business "0" stars I would. There were many hidden fees. The staff was pushing all unnecessary products to make commission. This business is a rip-off. Stay Away!!!!
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A Private User
Incompetent staff, had to come back multiple times before insurance was processed even though I was assured it would be done before my next visit.
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Frank McIntire
Superb
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