Category: | Used Car Dealer |
Address: | 8100 Shore Dr, Norfolk, VA 23518, USA |
Phone: | +1 757-961-3100 |
Site: | eastbeachauto.com |
Rating: | 3.9 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–5PM Closed |
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David Guise
BUYERS BEWARE! Bought a 2002 Ford Focus in May 2016. Told Kyle and Dennis we needed a reliable car to travel from Norfolk, Virginia to Anchorage, Alaska. Kyle highly recommended the Ford Focus and assured us we could drive it to Alaska. Three days later, the car would not start (and on several other occasions) and a week later, the radiator hose leaked when we were driving on the highway. Took it to a Ford dealership service center for assessment. We were told someone had messed up the electrics under the dashboard and it would cost $1,600 as a start to have it fixed and it may cost more. We sold the car as scrap. Do not buy a car from this dealership without having it looked at by a professional mechanic first.
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Ebony White
I am really enjoying the car Dennis sold to me in April. I could not have received a better deal even if I went to a dealership with good credit. Dennis and Kyle as well took very good care of me. They were honest, up front, and professional unlike Pride Automotive. I am so use to buying lemons in the HR area that almost everyday I am shocked my car is running without disturbances or problems. Dennis did his best to make sure I left his lot in a dependable car. And Kyle is a just a cutie that made my car buying experience even more pleasurable.
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bennet coen
best customer service from a car dealership Ive experienced so far. Ive been in and out of dealerships for a while now as I am a very picky person when it comes to cars..Kyle has worked with me a lot to get the exact car I wanted at a great price with follow up service to meet all the needs that you may have when going into the shop...very relaxed environment as well as quick process to get you in and out on the road with your new car! Thanks again Kyle! I will be recommending everyone I know for sure
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Ainsley Short
While the staff is very nice, they are dishonest. I was told that the clutch in my car was new. However, 3 months later it needed to be completely replaced, and when the parts were shown to me the flywheel was riddled with hot spots, the pilot bearing was not only corroded, but also fell out of place, and the entirety of the clutch was rusted and warped. There was no way this clutch was new as East Beach Auto had told me.
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Shannon Denton
Bought a used car here in April, by May had already had to get sensor fixed, new tires and then the transmission!! Yes the transmission and the "warranty" which is crap only paid $1000. Aside from paying cash full price I had to come out of pocket an additional $2000. So I could have gone to a more reputable dealership and got a good car. Now I just have debt
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King Tye
Great experience buying our "new to us" Honda. Kyle was awesome and very understanding about how far we had to drive to get there. The process was very easy. I would highly recommend East Beach Auto Sales. It will be the first place I look the next time I am in the market for a used car.
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Andy Para
Kyle and other salesman super friendly and down-to-earth. I had to make an emergency trade in and ended up with a better deal then I imagined. Kyle even helped me to get back my lost, out-of-state title AND improved my new vehicle even after deal had been made.
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Paige Vanderhoff
I just bought a 2008 Jetta from East Beach Auto and my experience here was phoenimal!! Kyle was so helpful and made the process so easy. He was honest, caring, and humble. I couldnt ask for anything better. I would highly recommend this place!
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Rose Gauthier-Tyger
I would give it 0 stars if I could. Do not buy a car from here without having it looked at by a professional mechanic. Almost purchased a Hyundai from here and it turns out it had some serious transmission issues.
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A.E. Taylor
Satisfied Customer here. Great experience overall! Kyle is super friendly and knowledgeable, very clean and comfortable setting. No pressure environment and relaxed atmosphere. Highly recommended.
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Rodger Hopkins
East Beach Auto Sales in Norfolk, VA offers great quality used cars for a great price. Good customer service & sales staff.
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Joanna Armstrong
This place sucked DO NOT buy from the chop shop. They sell broken down cars and then act all innocent. BEWARE....
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Kimberly Huey
Phenomenal. I couldnt be happier!!!