Verizon Authorized Retailer, TCC

Category:	Cell Phone Store
Address:	6822 Walton Ln, Gloucester Courthouse, VA 23061, USA
Phone:	+1 804-693-0303
Site:	tccrocks.com
Rating:	4

Location

Photos 11

Reviews 12

Glenn Nix

Got the runaround about the Droid Turbo, the phone that VW is trying to sell hard. I was first helped by a Verizon trainee and she did wonderfully, they did not know the answer so they go a salesperson named Stephanie. I then had to proceed to see if I was able to upgrade to answer a simple question that any seasoned sales associate should know. How much is the droid turbo with a upgrade two year contract, it was as simple as that, so finally after finding out whether I upgradeable , which should not of matter for the question, but no after checking charts and tables and three times longer than it should have taken you find out It is high than online. So I thank you and that I would buy online instead and say have a great day but the sales person was very rude and sarcastic sounding at everything I said. GO SOMEWHERE ELSE besides here or better yet buy online like I did.

winnie hall

I was helped by a very nice girl named Misty. I came in because my tablet would not connect to my wifi hotpspot. She immediately got the tablet to connect and then got it all set up for me. She made a new email for me since I did not have one, and then setup my Amazon account as well.I had no idea how to do any of this stuff. She was very patient and helpful.

Warren Morrell

I bought a phone on line and was not able to understand why I was being charged for a new line. Stephanie was able to explain and help me get the package I wanted. Best customer service if have seen in a long time. Highly recommend this store. I will return in future. Thanks for the help Stephanie.

Judy Buis

Worked with David Thompsen He was the best service person I have ever had , he not only walked me through what I needed to know but he took care of getting my rebate on line . He is one one the nicest service persons I have ever dealt with

Richard Gdovic

As of April 1, 2016, This location is under new ownership and management. Our goal is to make this Verizon Wireless location one of the best in the area to serve your needs. Please give us the opportunity to earn your business!

Teresa Puhlman

David Thompson was very helpful and knowledgeable. Very easy to work with. Great experience. Thank you very much!! I am a very happy customer after leaving the Gloucester store

Donna Blankenship

Awesome service, David was so patient with me. I am not that good with a new product, But he made sure I was comfortable with my new phone,

Mom Morgan

David in Gloucester store rocks, went above and beyond to help. Cant thank him enough for making the phone transition that easy.

Elisa Wheeler

What a helpful experience with Misty and Taylor. So patient and smart. Wonderful help. Thanks so so much.

Cheryl Walker

David Thompsen helped me in this location today. He is a great teacher and very pateint

Shawn Mccoy

Not a real Verizon store only authorized Verizon retailer called cellular service

Brenda Sechrist

Good Stephanie is the best