Category: | Furniture Store |
Address: | 4040 Plank Rd, Fredericksburg, VA 22407, USA |
Phone: | +1 540-785-2635 |
Site: | marlofurniture.com |
Rating: | 2.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
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Samantha Lynch
The only reason I can even give one star is because I love my couch. This truly has been the worst experience I have ever had. I am not sure how this store is still in business because they dont have a care in the world about their customers. We purchased our couch on July 3rd and we were told by the sales manager it would be two to six weeks at the most before the couch came in. The estimated delivery date changed approximately 20 times. I get that it is an "estimated" date but they did not call us ONE time to update us on the status. The corporate office in fact hung up on my husband. It has now been over nine weeks and we finally have a complete couch. I am so glad I dont ever have to talk to or step foot in this Marlo or any other in the future.
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Stephanie Reed
My husband and I went to trivetts next to Marlo in Fredricksburg first. At trivetts, they followed us like sharks and wouldnt leave us alone. We found a couch we loved and took pictures of it and the tag. We went to Marlo and had Adam help us. From the get go, he let us walk around by ourselves and didnt bother us unless we had questions. In the end, he took the info we had for the couch at trivetts and got us a better deal on it. We had such a great experience here!
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susie jenkins
We walked in and was created almost immediately and was taken to the area of what we were looking for which was for a couple of dressers for our bedroom. We ended up buying 2 chests, a dresser, a night stand along with two bar stools at a really great price. Our salesman Hassan was great. Would definitely shop there again for our furniture needs.
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Anna Marie Torre Wright
Have stopped in twice and been disappointed both time - the place is cluttered and somewhat dirty. The staff seems inattentive at best.
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Rosa Osorio
I have a good experience with this store it was extremely helpful and the person was helpful
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Gwendolyn Curry
Prices use to be good. Now, everything is over priced!
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megan somuchmore
Bad customer service