Category: | Plumbing Supply Store |
Address: | 14700 Willard Rd, Chantilly, VA 20151, USA |
Phone: | +1 703-802-4900 |
Site: | tsomerville.com |
Rating: | 4 |
Working: | 6AM–5PM 6AM–5PM 6AM–5PM 6AM–5PM 6AM–5PM 8AM–12PM Closed |
MI
Michael Esposito
After waiting several minutes for someone to assist me at the parts counter I found the associate to be rude and condescending. He was no help except to suggest that I would in no way find the parts I needed and to simply replace it. Replacing would have been very costly. Ultimately I called the manufacturer directly and they immediately sent a repair kit for me...at no cost!
RI
Ricardo Serrano
This is another old school Supply house that is stuck in its ways. Service is either excellent or terrible depending on their mood. Customer loyalty means squat. Point of sale systems that are new but function like they did in the 80s. If this place is still around in 10 years its due to new management. They could learn a thing or two from Ferguson.
A
A Private User
Provided excellent service. Answered questions and asked me questions to make sure I had everything I need for the job. Even carried items to my car.