Category: | Eye Care Center |
Address: | 3800 Fairfax Dr #1, Arlington, VA 22203, USA |
Phone: | +1 703-522-3454 |
Site: | virginiavision.com |
Rating: | 4.6 |
Working: | 9AM–6PM 9AM–6PM 7:30AM–3PM 7:30AM–3PM 9AM–6PM 8AM–12PM Closed |
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Jenn
Ive been meaning to book an eye appointment for a while. Im realtively new to the area and found this place. My first interaction started off rough. I should have not followed through with my appointment after getting yelled at by the receptionist on the phone. My concern continued as they tried to sell me on getting a contact lenses fitting and promoted one of the most expensive contact lenses brands out there, Dailies. Do not let them scam you with this -- theyre incredibly expensive and not worth it from what i researched (close to 60-75 dollars per box compared to a third of the price for other brands). They tried to charge me for the fitting prior to booking an appointment and this would have been well over $100. I wish I could stop here.... I called and asked for my prescription for my glasses and they told me they would email this to me. I never received an email and so, I followed up and was concerned it got lost. I sent a very kind and professional email inquiring about my prescription. To which I received a response back (several hours later) that simply stated, "per your request." No formal greeting, no apology, no... "have a nice day". This response was atypical from other interactions via email. Im taking my business and $$$ (because you will need a lot of it if you go here) elsewhere where they do not treat me like Im inconveniencing them when I am simply asking them to do their job.
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Case Taintor
Ive tried 5 different eye doctors in the DC area, and this is by far the best. I have keratoconus, which means that I have to wear some form of hard contact to get the best vision. Other doctors that I went to kept telling me that the terribly uncomfortable lenses that they were giving me were "the best" and telling me "well, I dont see any problems with the lenses." Yet, I couldnt wear them for longer than an hour. At Virginia Vision Associates, they first tried a hybrid hard/soft contact but that wasnt working out very well, so Dr. London suggested wearing a hard contact on top of a soft contact. It has worked perfectly! I can now wear my contacts for > 10 hours a day and I see great. You probably wont have the same issues as me, but here are the things that made Virginia Vision Associates (and especially Dr. London) great: * Insurance! I had no problems getting insurance to pay for my expensive lenses. I have had tons of problems with insurance in the past. Their insurance person is awesome! * They work till they get it right. I went to Dr. London around 10 times before we had the perfect fit. * Convenience. Its 2 blocks from the Virginia Square Metro. * Small and personal. No long waiting lines.
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Sara Patrick
The Very Best of Eye Care – It is nice to go to a healthcare professional where you dont feel like part of a robotic assembly line. At Va Vision, from the moment I entered, I felt valued and appreciated. My eye exam by Dr London was excellent. I usually dont like doctors, but his demeanor is so calming...he is just a really nice guy...that, by the end of the exam I felt confident in his council and advice. Yes, I needed glasses. No, I didnt want contacts. Yes he has the most amazing selection of frames in the area. I have referred many many people to VA Vision and all agree...it is a special staff and Dr London is amazing.
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Wendy Colon
I just call to see if I can make an appointment because for 2 weeks my left eye is watering, I never use glasses before, the receptionist call Marle or Maure I dont know, I couldnt understand her English she told me that they cant do anything because they just do prescriptions for glasses, but she say I can still make an appointment for you... I dint know why I should make an appointment if they will not be able to help me... the receptionist couldnt give me a good reason why. I will never bother to call again or recommend any family or friends to go to this place.
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John Lewis
Eye can see clearly now! – Dr. London and everyone in his office has taken care of my familys eyeballs for many years. As we have grown older and blinder, we have had to visit more often than in years past, but the prices in his little office are comparable to the big chains in every mall and shopping center, plus he takes wonderful personal care of us. One time I accidentally shot myself in the eye with a bungee cord and Dr. London rushed to the office after hours to take care of me. You dont get that kind of service at the big chains!
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Jeff Nay
So good Ive been coming here for 35 years. Dr. London is fantastic, and so are the entire staff. This place is easy, no complicated billing, extremely personal service. I believe Dr. London provides truly superior medical evaluation and treatment. I started at age 15 with hard contacts (and glasses); then soft lenses, then daily-wear lenses, and recently, reading glasses. I wouldnt even think about going anywhere else.
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Nel Turner
Virginia Vision Associates and Dr. Whitescarver went above and beyond to see that my new glasses were the best they could be. They were infinitely patient and very knowledgeable -- in the end I am thrilled with my very complicated prescription and Im seeing better than I have in years.
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Tracy Miller
I have been going to Dr. Whitescarver for years and she is the best and the entire staff are fantastic. They are so patient and kind. I love that they allow me the time I need to pick out the perfect frame each year. Their frames are one of a kind.
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Cory Wood
Great optometrist office. A+ all the way.