Alpine Shop

Category:	Ski Shop
Address:	1184 Williston Rd, South Burlington, VT 05403, USA
Phone:	+1 802-862-2714
Site:	alpineshopvt.com
Rating:	4.5
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM

Location

Photos 31

Reviews 8

Matthew Rosborg

I have only been to the Alphine shop a number of times. The other day I went in to ask about how they would repair a split in the sidewall of my snowboard. I was considering doing the repair myself but I just wanted to compare what they would do to what I was thinking. The guys are the shop are seriously awesome. One of the things that Ive noticed with a lot of the shops in my area is that they arnt super concerned with supporting the local scene. For example, I went into a shop that was NOT Alpine a couple weeks ago trying to buy a stick of ptex, but they would not sell it to me. Instead they said I had to go up the road to a ski shop where I had to buy a $15 pack of ptex (way overpriced). It was obvious to me that they were only concerned with making money. Alternatively, I walked into alpine shop to ask them about the damage to my board and where to get a syringe so that I could epoxy a crack in the sidewall, and not only did they give me some tips and tricks on snowboard repairs, but they also gave the syringe (free of charge) that was crucial to me repairing my board. These guys are seriously awesome, and I could not recommend them enough.

A Ken

Initially my experience with Alpine Shop was really bad...see below. However, apparently I was dealing with an assistant manager not the manager as I stated. The manager contacted me after the incident and went far and above what I was expecting. He was very apologetic about the entire incident and got my wife set up on a great set of skis. As a result Im changing my review from 1 star to 5 and I will continue to shop at Alpine Shop. Worst retail experience Ive ever had. Did the season ski lease for my wife and daughter. One of the stated benefits of the lease program is that you can swap the skis if you want a different length. My wifes skis were too short. When I brought them for a swap, they did not have any similar suitable skis that were her size. When I pointed out that they werent able to meet the promise of the lease program the sales person got really annoyed and tried to make me seem to be unreasonable. The whole thing escalated and eventually they refunded my money. The sales people, including the manager were very rude. Ill never spend another dime at Alpine Shop.

Adam Fuller

Great ski shop all around. They have an excellent selection of gear, but what really makes them special are their knowledgeable and friendly staff. I say this because Ive just wrapped up a week long ski vacation in Vermont that wouldve been much less fun if I hadnt stopped here. First off, I needed some rental skis. Since it was the tail end of the season the guys in the shop were able to set me up with a pair of Line Sick Days + Marker Griffon bindings from the demo pool at the seasonal rental rate. That saved me a ton of money versus renting premium skis at the daily rate. My other big problem were the boots I brought with me. After a few days out, I found that for one reason or another they were simply too small to be comfortable any more. So it was back to the Alpine Shop. Andy was working that day, and he did a great job of patiently working through several pairs of new boots and inserts with me. His expertise definitely guided me to the right set of new boots, and I spent the remainder of my vacation skiing in much more comfortable boots.

A Private User

I always bring my skis here to get any work done. I used to race, so I can appreciate a good tune, and these guys definitely give a killer tune. They have a big glass wall installed in the shop so you can watch them do it right there too, which I think it pretty cool. Their techs also know KNOW THEIR STUFF. Theyre not always over-the-top friendly (they are ski bums after all) but they are extremely knowledgeable and professional when it comes to their trade. Ive been terrified of having some technicians work on my bindings in other shops in the past, that is not the case at the alpine shop. Go here for the professional quality of their tuning and binding work. Dont go here if youre looking for a bunch of overly cheery clowns who wouldnt know a pozi or 3 degree edge if it hit them in the face. Skiing is a serious sport people, these guys take it seriously.

J King

I have to say this is the best ski shop Ive ever been to! The selections of clothing and gear was amazing! The staff was also super happy and excited to help me without being to pushy! I was able to purchase skis and boots for myself and they were able to mount them the same evening even though they were obviously extremely busy. I also enrolled my children in their leasing program at the same time that got us new quality ski equipment for a great price as well as all the other added perks and coupons that came with their leasing program. I cant say enough good things about the Alpine Shop and their staff! This will always be my familys go to ski shop for everything we need. The people, price and quality of service cant be beat anywhere else!

Anthony Locicero

After talking to a manager about my negative experience below, the manager gave me my binding mount free, and Jake came in on his day off to give my skis a tune as well. They went above and beyond to fix the issue. Thanks! I just experienced really bad customer service from Jake at the ski shop. I came in to have my skis switched from one binding to another. I know what Im talking about and make gear choices based on experience. Jake talked down to me and pretty much assumed that I had no idea what I was doing, and informed me that my old bindings were way better in every way. Theyre not. Ive skied both models for years. I made a choice based on preference. Customer service is about guiding people, not making them feel stupid.

Linda S

I have leased equipment for my kids through the Alpine Shop for several years. The service is always fantastic! The kids have always been thrilled with the selection of gear. The shop allows them to have the skis re-tuned as often as they wish throughout the season. I personally know very little about ski equipment. The kids knowledge and passion for the sport surpassed mine years ago. The guys at Alpine Shop clearly talk the talk and walk the walk with my kids. Jake and Colin understand my kids ability and preferences. Its a pleasure to return every year!

Meaghan M

Bought a pair of skis online of last years model. I called to make sure the store had what was advertised and the staff were very friendly and helpful. After placing order online got an email about a VERY small imperfection on one ski. Most wouldnt have even noticed it it was so small. Absolutely still took the skis and so glad I did. The picture they sent even made it look worse than real life. The skis are in pretty much perfect condition and they arrived quicker than expected. Will absolutely buy form them again (probably a new ski bag for the new