Cold Stone Creamery

Reviews 40

JA

Jaiden Gamer

If I could give them 0 stars I would. The ice cream is amazing and their customer service skills are horrendous. When I walked in tonight I smiled and the guy working rolled his eyes at me. They act like you are inconveniencing them by being there. We are repeat customers, once a week. I am very close to never going again. They also turn their coolers to where the ice cream is melted before they even scoop it. They only fill the ice cream cups 75%. If you dare to ask them to please fill it up they get very irritated, and maybe add a nickel size scoop. I ordered and paid for cupcakes online, it said they would be ready at 5:00. I went to get them and they said they didnt have any. They wouldnt refund my money. Worst coldstone I have ever gone too. Everyone but the younger girl needs to be fired and they need to hire people who have customer service skills.

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TE

Teresa Sandos

There were 4 of us there along with 5 in another group, 4 in another and two sets of 2 people ahead of us plus 3 behind us. The girl behind the counter was magnificent! She was totally by herself which as a parent I dont like for safety-sake and she kept her cool and was pleasant to everyone who came in. However Coldstone what is wrong with you only having one person working on a Sat afternoon that was nice weather...duh lots of people! Dont be so cheap Hire more people!

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MI

Mike Murphy

I love Coldstone and have had good experiences at this location but not today. They wouldnt punch my Coldstone card because they said it was from Jordan Commons? I use the same card for everywhere. Their sign shows that they have sugar free chocolate and even has a price. When I asked which was sugar free they told me they dont have any anymore. Disappointed.

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MA

Mark McCormack

Cold Stone is my favorite place to get ice cream. Everything is custom and made to order. The business plan is solid and the servers always are happy and ready to help. Not to mention they are fast at what they do. I personally enjoy their oatmeal cookie ice cream with a twix mixed in. Best place for ice cream in Utah.

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TY

Ty Gum

Wow! I dont know if there was a change in management or what, but all the employees are new faces and they are all amazing people! Free samples of apples brought out multiple times and very good service all the way around! Very positive and happy employess!

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DA

Davo Ravo

Variety of ice cream is average, mix insurance are average ...compared to Cold Rock in Australia which has more flavours including Baileys etc....better and more mix insurance in Australia.

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GI

gigi pink

It was my first time at cold stone and everyone was super nice and helpful. The ice cream was really delicious and it was great because they have Gulten free options as well.

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NA

Nate Woodward

Busy location, but excellent and friendly service. The hibiscus ice cream with peanut butter and fudge mixed in is phenomenal. Join the online club for lots of bogo offers.

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BR

Bryan Farnworth

the staff is always friendly and talkative here. they are quick to make custom orders, and the ice cream is always tasty. i love the holiday flavors as well!

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JU

Justin Davies

This place has some of the best ice cream around. Were yet to be disappointed with any of our choices, no matter how interesting some of them have been.

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RO

Robert Jorgensen

The employees were very friendly. They werent busy when we came in, but the tables were all pretty dirt. Maybe they just finished a rush?

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BR

Brandon McFarland

Great experience. Delicious! I didnt catch his name, but the guy from Brazil working there was way cool and super nice!

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SW

Swimmer Greg

Never had an issue at this location. Only one mess up in many many visits. Always great staff and very friendly.

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CO

Connor Nielsen

One of the best ice cream places I have been to with a huge amount of different flavors and topping to go with

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JE

Jeff Austin

They wouldnt accept my coupon over the phone. Never had an issue before with any ice cream place before.

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JO

Joseph Rowe

Great service, and good ice cream. If youve never been to a Cold Stone, then this is a good one to try.

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DE

Derrik B

long wait time, friendly staff just need more people working in the evening. excellent flavors.

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NA

Nate Kelley

Easily the best ice cream in South Jordan. Its a little more expensive but totally worth it

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RY

Ryan May

The staff is great: friendly and helpful. The ice cream is good but the service stood out!

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BE

Ben Jensen

Use spam text message marketing without getting permission or opt-in. No way to opt-out.

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JO

Joseph Keller

One of our favorite things to get here is the "cake batter" ice cream with cookie dough.

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TY

Tyson Dye

Typical Cold Stone Experience. Clean location, friendly staff. Easily accessible.

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BL

Blake Giove

The ice cream is amazing and when I went they had caramel apples 50% off.

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JO

Jonathan Williams

Great ice cream and other treats and they usually have good service.

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JE

Jenny Foster

Love taking my kids here. Best place for ice cream.

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PA

Payton Austin

Gave me a brown apple wont even answer their phones

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PE

Peter Piper

Fantastic, Great service Great Icecream. LOVE IT

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TI

tim cannon

Who doesnt love ice cream on a warm evening?

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BE

Ben Marchant

So good. I wish it wasnt so bad for me. lol.

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AL

Alexandre Lopes

Delicious ice cream and awesome service!

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FA

Fabio DeMelo

Best Ice cream cakes in South Jordan.

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DU

Duncan McPherson

Great place with great ice cream!!!

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LU

Lucas Assis

The service is always awesome I

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DU

Durga Vundavalli

Not as good as Baskin Robbins

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JA

jamie Dennis

Busy location, but efficient

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KY

Kyle Murphy

Quick tasty ice cream

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ZA

zack strickland

Awesome ice cream

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SC

Scott Boltis

Delicious apples!

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SA

Sally Mathews

It was great!!!!!

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HU

huiru zhuang

Yummy ice cream

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