Category: | Fabric Store |
Address: | 6100 State St, Salt Lake City, UT 84107, USA |
Phone: | +1 801-266-6942 |
Site: | thecottonshops.com |
Rating: | 4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM Closed |
D.
D. E.
I went in to browse around at the fabrics. No one said hello, no one asked if I needed help etc. When I finally took my items up to be cut one Hispanic lady began helping me and she was fairly nice, as soon as she asked me how many yards some other lady comes up moves my fabric out the way and begins cutting another customers fabric. The poor little Hispanic lady just smiled at me like she was use to dealing with this behavior. I was shocked at how someone could be some disgusting and rude. I will not return to this store ever. This was by far the most dispicable act Id witnessed in a fabric store. They show extremely poor customer service and people skills and the way the poor employees was treated is beyond me.
CH
Christina Terwilliger
I am from Wyoming and I asked Roxanne if she could show me how to use the ruffle foot for singer before I bought it. Shes like we cant do that I asked y I was just at the Bernina store and they showed me any foot I wanted to see. Roxanne was not willing to show me how to run the Ruffles so I bought it anyway and when I try it out its breaking needles getting caught on my fabric. I just got to say not going back to this store if they are not willing to show me how to use things
JI
Jill Cook
My experience has been awful so far. I brought my machine in three months ago to get serviced, and I still dont have it back. I was told by two different people that it would only take two weeks. I have called multiple times and I keep getting different answers. I missed deadlines because of this. If I would have known it would take this long, I would have taken it somewhere else. I wont be bringing it back.
MI
Milly Wallace
Great fabric patterns, a little pricey but you cant find styles and patterns like theirs at Joanns. The sewing machine reps are very friendly and knowledgable. They have awesome kits for those who dont want to do the prep work. Overall great feeling store!
TI
Tiffiny Tyler
This was such a cool shop! Mostly cotton fabric, minky, and flannel. They had batting, ribbon and a few knits as well as plenty of notions. Staff was nice and friendly! :)
LA
Lacey Lund
They have a great selection of minky and cuddle fabric. The workers never seem like theyre in a good mood, though. Otherwise, I would have given this place 5 stars.
LE
LeAnn Bird
I joined a block party class last year. They were kind, answered all my questions and the good news is I have now finished my beautiful quilt
MA
Matthew Bitter
Always friendly and knowledgeable staff. A great selection of fabric. And they have baby lock sewing machines!
OR
Orthella Croft
If you want customer service I suggest you go elsewhere . They do have a large selection of quilting fabric
A
A Private User
My favorite fabric store in the valley. I love the selection and the staff is friendly and knowledgeable.
BO
Bob Swihart
They seem to be more towards quilters now, but still a large selection of fabric to choose from.
JU
judy Odekirk
The staff here is very helpful. She even stayed late to answer my questions
CH
Christine Schaefer
Great service!!! Love my Babylock machine and The Cotton Shop!!!
DO
dorie Reid
Very nice women and very kind to my elderly handicapped mother
JU
Judy Odekirk
Good selection of fabrics knowledgeable customer service
LI
Lia Gale
So many fabric choices and really helpful staff.
BR
Brian Severson
Nice. Patient. Knowledgeable. That sums it up.
DE
Denny Browne
Very knowledgeable and great customer service.
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Sherrell Nokes
Terrible customer service, very disappointed.
SH
Shannon Haymore
Great selection. Were helpful and friendly
LI
Lisa Nielsen
Great service. Wonderful fabric selection
JE
Jesse Reynolds
Great selection