Category: | Fabric Store |
Address: | 2037 E 3300 S, Salt Lake City, UT 84109, USA |
Phone: | +1 801-466-8805 |
Rating: | 3 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–4PM Closed |
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Janice Kopaunik
Smaller store but has everything you need - if they are chose to be open and can be talked into letting you purchase it. Expect them not to offer advertised prices and discounts as well. The final straw making me never come back - i picked out discount fabric asked if i could get a fat quarter of it, and after it was cut was then charged at the full price for the fabric. I told her the price difference and she told me if i wanted the discount i shouldnt have gotten the fat quarter cut. Another time i wasnt given the 20% off blue items because the shade wasnt "blue enough"... after she cut it. I picked out the fabric because of the sale! They have been visibly annoyed that I was in their store during store hours trying to buy from them. Ive had to sweet talk them for service more than once. once I tried to order a kit - but was told getting making it wasnt a high priority, told to come back another day 4 separate times before I eventually talked them into letting me put the kit together myself. After spending an hour sifting through their scraps, the cashier tried to talk me out of buying the haphazard kit because it was going to be hard to ring in. They have been closed multiple times during business hours, once the note read closed because we need a break too. Unfortunate store, because they are the only quilt shop in the area.
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Melanie Felt
I am an experienced sewer and joined their adults lessons because they needed three to a class and two of my friends wanted to learn to sew. My friend that didnt know how to sew at all basically had the lady do it for her instead of actually teaching her. I also told them I was paying as I went instead of their option to accumulate a tab. The woman there charged me for everything and on the last day said that I hadnt paid, and made me waste a half an hour looking up the different payments they had on their computer looking for my transaction when the lessons were an hour long each time. All for a three dollar transaction. I eventually decided it wasnt worth my time sitting there listening to her rant about how she had screwed up (my words no hers) and couldnt find my order, and since I couldnt find my recipe from several days ago I must not have paid when I had to pay for the class and spent most of it getting lectured instead. Awful. I do have to admit the woman teaching the actual class was friendly and talkative, and if it hadnt been (manager / owner) for the woman running the register it would have been a pleasant place, if you knew how to sew already. I vowed never to go back, and none of my friends that took the class ever has either.
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A Private User
SEW GREAT!!! I have to say, that under the new management, Sew Right is "RIGHT ON!" I just finished taking a beginning adult sewing class and 2 of my kids (one boy and one girl) are taking their own classes -- both have LOVED working with your friendly and knowledgeable staff. I was concerned with feeling embarrassed at my lack of sewing knowledge and skills, but everyone made me feel at ease and was more than willing to be patient and understanding. All I can say about the previous commenter is that s/he (or the staff person) probably just had an off day, but since I have spent quite a bit of time there, I can honestly say that Sew Right is a great place to enjoy sewing, surrounded by some of the most beautiful fabrics I have ever seen! Cant wait to make something else! :)
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Carolyn Bradshaw
This store changed ownership one year ago. Being the new owner, I am committed to being helpful, honest, and kind. Janice, I am sorry that you had some bad experiences. We do not usually let people sift through our scraps and I have never closed early or made a sign that says because we need a break too, though I have often thought about it!!! If something isnt right, please come to me personally and I will make it right. To those who took the time to write a positive review in the last year, THANKS SO MUCH!!! We are trying to make your shopping and sewing time fun and pleasant. We want to add to your joy of creating!!
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Becky Lawlor
My 8-year old daughter is taking sewing classes there and loves it. I havent experienced any of the rudeness others expressed in reviews and they have shown her how to do things, but not done it for her--shes on her 3rd project and seems to be learning a lot--everything from loading a bobbin to using a pattern, etc. No issues with payment either. Just pay when we attend a class.
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A Private User
Worst customer service I have experienced in years! This lady was so rude and condescending its a wonder they can stay in business. I would never go back or refer anyone to this place.
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RaeLyn Boothe
I stop in twice a year for Shop Hop. Theyve always had cute patterns and fun employees. It is out of the way but I never skip them.