Bose Showcase store

Category:	Home Audio Store
Address:	50 Main St, Salt Lake City, UT 84101, USA
Phone:	+1 801-363-0125
Site:	bose.com
Rating:	4.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM Closed

Location

Photos 11

Reviews 16

Jonathan Phipps

All I wanted was a pair of Bose QC25 before my flight home. Even though we made it clear in the store that I owned an Android device, I was brought an apple version instead and already in bag. I wasnt able to get the box out and realize my mistake until now, the night before I leave for another year out of the US. My flight is before opening hours, and I discovered this after closing. They are hard workers, but they made my $300 product feel... wrong, and also now a key feature of said headphones is longer usable. I will not be able to get this fixed for another year. Please double check your purchases, fellow consumers.

Scott Nebeker

This place is fantastically helpful! Did you know that you can trade in any Bose product that you purchased in the past for credit toward a newer version? I traded-in my five-year-old AE-2s for an upgrade to SoundTrues and the trade-in value wound-up being $85. No lie. I didnt know that until I visited this store for new ear cushions. It kinda makes me feel like other retailers of Bose products are ripping people off.

Thomas Lowe

Great customer service! Bought a new Bose sound bar & sub online and it didnt ship with a power cable. I called into the city creek store and Patrick dug through the spare box and found one for me and had it up front and ready to go when I arrived! Bose may have dropped the ball but the city creek store was able to pick up the slack.

David Shackelford

Best customer support and service Ive ever had. Very friendly and very knowledgeable about everything. It felt like talking with my buddies buying stuff rather than a salesman. Even after a while needed to get information for my warranty they were right on top of it helping and going out of their way. Amazing.

Richard B

A speaker in my Bose Headphones stopped functioning and Doug swapped them for a new set. Hassle free! I simply brought them in and exchanged them! I was happily surprised at the high level of customer service and the speed at which I was helped. Thank you.

Dan Flynn

Had an issue with my Soundlink Mini, one of my favorite devices, and they took care of me without hesitation. On balance Bose makes incredible products and their customer service, at least at this location, is as good as it gets.

Tyler Smith

This is a good place to test out various Bose speakers and systems and to ask lots of questions. Im not a regular speaker shopper, but I was impressed how the rep guided me through testing my music on several different products.

Thayne Gregory

Doug the Store manager is Amazing and really does Aim to Please. This guy knows his stuff and will make your experience so great youll want to come back again and again.

Lee Roy Ligons

I was traveling and forgot my power cord to my wireless headphones. I didnt get her name but the lady at the store was very helpful and the customer service was great

Erick Correa

Staff is amazing and very helpful. Bose products are the best. I know that they are expensive but the product is worth the price!

Galicia 322

Boss is by far my go to for home and car audio (besides subwoofers) when I have the money. The staff was also really nice.

S. Max Brown

Outstanding service today! Even opened the doors a little early to help me out in a rush. Thank you so much!

Elena Subbotin-Mills

Excellent customer service and have always resolved any issues I had. Theyre awesome!

Dario Ramirez

Swapped my color link ii right out! Thank you!!

Nick Langton

Great bass and speakers and headphones