Category: | Paint Store |
Address: | 268 State St, Orem, UT 84057, USA |
Phone: | +1 801-225-8544 |
Site: | sherwin-williams.com |
Rating: | 1.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–6PM 10AM–6PM |
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The Oly Trinity
I will never shop here again. Made a special order. They said it would take a day or two it took almost two months after multiple phone calls asking where is my order. Every time I go into the store there is only one person working the counter and like ten people waiting. I swear it takes twenty minutes just to talk to anyone every time I go there . Have had similar experiences with them in the past. I have been using them for years because of the location is close to my work. From now on I will be traveling to Provo taking my business to Jones paint and glass where the customer service is far superior
JU
Justin Esplin
Had them do a custom stain match. They had no idea what coverage was for their stains so I just had them mix a quart. They said it would take 24-48 hours and they would call when it was ready. 5 days later I called them to see what was taking so long, and they said it was waiting there for me. They just never called. Real issue is that the stain is not even close to what I had them match. Take a look at the picture to see for yourself. Both are white oak, one with what I took in and the other is the stain they gave me.
MI
Mike Garner
Great customer service , if you need paint matched this is the place to go. The employees are always willing to help it only took a few minutes for my paint to be ready the service was so fast I barely had a chance to sit down .
CO
Cody Banks
Jake is not willing to go out of his way to make sure the stain is matched correctly. Rex is the only person to talk to there that is willing to help customers out. Its a shame Columbia Paint got bought out by these guys!
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A Private User
This place is horrid at customer service asked for help in color selection and what goes with others. Their responce was they all g together... and would come out from behind the counter and we were the only ones there.
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Becky Blackburn Griffin
Super helpful service and great paint. The attendant there gave me some great inexpensive ways to clean my cupboards too.
ST
Stacy Smith
Not sure why I took 45 minutes to mix our paint. Im very unhappy with the customer service.