Category: | Beauty Supply Store |
Address: | 234 500 W #105, Bountiful, UT 84010, USA |
Phone: | +1 801-292-8301 |
Site: | stores.sallybeauty.com |
Rating: | 3.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM |
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Natalie Nielson
I WOULD GIVE 0 STARS IF I COULD! Went there to buy extensions for my wedding. I spoke with a representative and she told me a pack of extensions were 100% real human hair. I bought two boxes and went straight to my hair appointment where my stylist told me that they were 100% synthetic. We could not dye them or style them, I had asked the rep specifically if that was possible knowing they were not the exact color of my hair (now I realise she had no idea so just said "yes" instead of asking and finding out for sure). I called and asked if I could take one box back that I had not opened and was told they could not do anything and to call back the next day when a manager was in. I called back and was told that I could take them back after work but the manager would not be there so to speak with Michelle. I went back to sallys to return them and was treated horribly. The cashier was SO rude about me taking them back and was literally pounding my information into the computer. She was very short with me, didnt smile once, and tossed my receipt to me. I felt like they were so happy to sell me this false product, then get angry with me when it didnt fit my needs that I clearly expressed. HORRIBLE customer service. The representatives are not trained and obviously do not care about returning customers.
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Kendalyn McKall
Almost every time I go in there, I get the worst customer service ever. The girls are rude, snooty, and dont even know anything about their products or how to dye hair. And the worst of all, the MANAGER herself was unbelievably rude. Theres one girl that is always sweet and Im happy when shes there. But just beware!
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malibu anderson
That always let me know when there about their awesome deals.
ME
Melissa Manning
Love this location.