|Address:||829 500 W, Bountiful, UT 84010, USA|
|Working:||8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–3PM Closed|
I was extremely disappointed with the quality of service I received. They had been highly recommended by several of my family members. Now, sadly, they have the lost our business entirely. I wont bore you with the tedious details of my experience, but I can tell you it was unpleasant. I understand the service industry. I also under mistakes are made and crap happens. However, my final straw, was when I had called several times to resolve the issues with my appliance, and was treated very poorly with an extreme lack of customer service each time. They insistently argued with me, were condescending, rude and uncaring. I spoke with 3 different people, and was treated the same way each time. Never once was a resolution suggested or any attempt at helping me with my appliance made. Im sure they are very knowledgeable and talented when it comes to appliances, but their CUSTOMER service is non existent. Youve been warned.
A Private User
Dale at Appliance Discount Center was extremely knowledgeable and very helpful. When my refrigerator stopped working, I researched what the problem may be then took in the part that I thought needed replacing. He confirmed the problem and said it had been an issue with that line of compressors. He hooked me up with a replacement kit and walked me through how to reinstall it. Then, just to be on the safe side, I had him show me a few new refrigerators. He seemed to have a lot of knowledge about each and was helpful without being pushy. In the end, the part worked and I didnt need a new fridge, but when I do, I will be sure to give them a call.
A Private User
Whatever you do, dont allow them to deliver appliances. They will put gouges in your moldings and discount appliance will just give excuses saying that its hard not to do in small areas. My area was not small and totally avoidable. They have lost thousands in business as I have sent people to other serives because of there non caring attitude. It would have been cheaper for them to repair my moldings than to have lost my mother in laws entire purchase of kitchen and laundry appliances for 3 of her kids. I have gone elsewhere and will continue to tell others not to patronize them. R Duncan
A few years ago I bought a used microwave from these guys but did not test it prior to taking it home. (My mistake) Upon getting it home and plugging it in, the digital readout was scrambled so there was no way to use the oven. I took it back, and although there was a little grumbling, they refunded me. Because of the grumbling, I swore them off. Yesterday I decided to give them another chance since my dishwasher inlet valve had started leaking. They were very quick to help and even pulled one off of a display model so I could have it that day. I feel like they deserve the 5 stars now.
Appliance Discount has fantastic service! One of the two ovens in my wall oven did not work, so I took the broil element and they tested it: ok. They asked about the cook element and told me where to find it under a cover. Tested ok. Then I took out the temperature probe. Ok. Finally, before ordering a $200 circuit board, they told me to pull out the oven (heavy!) and check a fuse. Pulled the oven, fuse had a reset, Voila! And they did not charge a dime but were so helpful. They have my business for life!
Buyer beware. Installed a broken disgusting dirty black and almond stove into rental home being put up for sale and unable to view in advance as owner was out of town. Assured it was a white stove to match the existing appliances in great used condition. Upon seeing the stove and its condition a request to take it back and refund was made. Paid $260 for the stove, delivery, and installation (plug it in) and was only refunded $175. Garbage company run by a liar taking advantage of a woman out of area.
Called them to come out and repair my dishwasher and they were great. The price was fair and he found out that my dishwasher was recalled. So instead of trying to sell me a new one he took the time to help me with the recall. I did end up getting a new on but had to buy it straight from the factory because of the recall. We did have them I stall it for us and its been great since. Please use them if you need a repair.
Weve bought a washer in the past and just recently bought a dryer from them. They are great to bounce questions off of and weve gone with their suggestions on our purchases, thankfully. The Speed Queens we have are amazing. Im glad they talked us out of the more expensive, but not as good in our opinion, front load washer. Really friendly guys, willing and wanting to help.
I have bought every appliance from ADC since my first house. Seven houses later and I have never been disappointed. They have quality appliances without all the pushy, crazy sales people. Plus they service and are happy to come out on a service call and fix your appliances rather than just make you buy new ones. They beat everyones prices so just go and see for yourself.
Theys guys are great. I hired them to come do a diagnostic on my dishwasher. Not only did they stick around until they figured out the problem, they answered every question I had about other appliances and plumbing issues I had. Very personable and professional.
I bought my Jenn-Air Electric Range from them in 2008. When keypad for the oven stopped working (4.5 years later) I contacted them and they ordered parts same day and had repaires done in a few days. Excellent service. Thanks!
I came in thinking I would pay $50 for a new water pump. The man working here took a look at my water pump and unclogged it for free. I asked him if I could give him something and he refused. Best service ever
I send everyone I know there. They have great service and great prices. My mom was a pain buying her appliances and they were so good with her even though shes very indecisive.
Friendly family owned business with excellent service and friendly staff. I highly recommended them to anyone and everyone!
VERY FRIENDLY & VERY KNOWLEDGEABLE , ILL BE BACK !
Great staff who knows their products.
Helpful people get all my parts here