Wimberley Ace Hardware

Category:	Hardware Store
Address:	14307 Ranch Rd 12, Wimberley, TX 78676, USA
Phone:	+1 512-847-2356
Site:	acehardware.com
Rating:	4.6
Working:	7AM–7:30PM 7AM–7:30PM 7AM–7:30PM 7AM–7:30PM 7AM–7:30PM 7AM–7:30PM 9AM–6PM

Location

Photos 62

Reviews 13

K K

I went in recently to return an item that did not work. I had my receipt. The receipt did not state a return/exchange policy. I asked the person at the return desk if I was able to return the item, or if I had to receive a store credit, etc. The person would not give me a straight answer. Her first response to my question was telling me that I could exchange it for another of the same item. I again asked her if I could return it, since the return policy was nowhere to be found. She then told me that she would have to defect the item out since it was broken. I would like to think that would be an automatic part of the Ace Hardware return protocol when there is a defective item. I would also expect for customers to be treated with common human respect, instead of being made to feel like a liar or a burden, which is how I was made to feel. There was no greeting or closing "Thank You". I have worked in retail management for over 15 years. One thing that should never happen is for your associates to make customers feel disconnected from your brand.

Kevin Yankovoy

This place is fine for getting what you need but some people that work there are nice and some are complete assholes. So let me explain. This one old man that works there just acts rude to me 24/7 and gives me dirty looks. (I have done nothing but bought stuff) and this one other lady or "girl" just acts rude to me as well.. and some others. Soo if you just want to go in and out quick and get what you need then its a good place other wise some people are rude to you for no reason.

Steve Patti

"Old school" hardware store of friendly people that go out of their way to not just sell a product, but solve your problem. From PVC fittings to supplies, I get great advice from people who have pride in their work. Cashiers have personality and the guys working the aisles know their stuff. Key cutting is also a breeze.

A Private User

SHOUT-OUT for **Brittany** who very graciously helped me find a large number of items and carry out/unload it all into my car. Service beyond the expected! Thank you again Ms Brittany and Wimberley ACE Hardware. Sincerely, Lucy Rodriguez.

Kimbo Pay

I have loved my last few experiences at Ace! The staff is awesome, friendly, and helpful. They are not afraid to give their opinions and do it in a professional manner that you do not feel compelled to do what they say.

Rebecca Cunningham

It is an awesome store with friendly & knowledgeable people and a great selection of supplies & tools for the diyer. I usually shop here first even if I know I will be in one of the big towns with the big box stores.

A Private User

You will always find what you need here, no matter what it is or whether it is on a holiday. Come home and find the commode is overflowing? Just shut off the water and go to Ace.

Alex

Good hardware store with a wide selection of items which rival the big box stores. Plus.. its your only choice for Wimberley and the surrounding area :-)

Mary Lou Marroquin

Every time Ive been to this Ace, they treat you right, with dignity and respect. Very helpful staff! I love their unique products too.

Cindy Davis

Friendly, helpful, knowledgeable people make you feel like it is "your" Ace Hardware store.

Kore Beachy

Not as much variety as Ive come to expect at a hardware store but OK. They have the basics.

Emmie Van De Walle

One of the best stores in Wimberley!

Jim Venable

Ace is the Place!