Marshalls and HomeGoods
| Category: | Department Store |
| Address: | 1425 Bay Area Blvd, Webster, TX 77598, USA |
| Phone: | +1 281-557-2816 |
| Site: | marshallsonline.com |
| Rating: | 4.1 |
| Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–8PM |
Location
Photos 1
Reviews 54
CH
Chicka Chica
This store is really disgusting and the customer service here is just as bad. The quality of the merchandise is horrible and the store appearance does not appeal to anyone. The selection of merchandise is not good but the people that work there are especially rude and completely biased as to who they will greet, help, and smile at. I went to this particular Marshalls close to Christmas, looking for shoes. I overheard 2 workers here telling each other to "Watch out for the Mexican woman holding the tote bag, and she has another bag with her" and the other woman said: " You are not narrowing it down, they all look alike." All within earshot of me, a Mexican American woman holding a small tote bag so naturally, I suspected she was thinking of me. Once she said this, they both looked up at me and quickly scattered! Upon hearing this remark, I left and quickly went to the mall which has much better selection of shoes and at a better price! Today, after visiting the store on a whim after going to Old Navy, I thought " Maybe there are nice flats in this store???" I went in the store and there was a woman asking for donations for childhood diabetes and offering water and chips of all things? She did not great me as I walked to the left to the shoe department. But she greeted the woman behind me, again, I am still a Mexican woman going into Marshalls with a smallish bag. I searched through the horribly presented array of shoes and began to make my way to the door when the white man greeting customers remarked in a headset: "is that her as he walked past me" probably to Asset Protection. I quickly walked out of the store and never will return. This store is horrible and the customer service is potentially biased based in race. I am glad I didnt spend my money here. Never to return, stay away!!!
J
J Martinez
I just had the worst experience this evening at Marshalls and Home Goods - Webster, TX. During checkout I politely asked the cashier if she can do a price adjustment on a pair of shoes (see image) one of the shoes was marked at a lower price. She looks at the tag to make sure its the same shoe and she proceeds to tell me she cant adjust the price because the discounted shoe had been on the shelf for 2 months prior to the other. Absurd! I asked to speak to the manager, her name Meek and she was very rude about the whole situation after I explained to her that I wanted to take the shoe in the smaller size but was tagged with a different price. She went on and said the same as the cashier, it couldnt be done because of when the shoe was received. I understand this is a "discounted store" but I disagree on how this situation was handled. One as a customer does not now the logistics of how the items are priced and I feel that the manager could have used better judgment. She didnt even attempt to make an offer. Very disappointing. I continued with my purchase and needless to say $277+ later and clearly we see Marshalls priority. P.S. Marshalls as a loyal card holder I will consider closing my account. Thanks.
SE
Sergio Matue
Fantastic! I bought a couch here and the store manager actually helped me get into the truck as he noticed I was having some difficulties with it, then he got some rope and made sure it was good to go. He didnt have to, but this is when you know how committed they are to their customers.
TE
Tee C
Store was dirty, and cluttered, bargain prices? Not so much a bargain. So cluttered no organization and very difficult to find it locate what you looking for. Garage sales better deals same quality of merchandise, and probably easier to locate what your looking for.
MA
Marissa Briones
Marshalls & Home Goods in one place! A multi-tasking shoppers favorite! Lots of good deals. Categories decently organized. Long lines but several cash registers open so line moves fast. Ample parking.
ME
Melinda Brock
Nice combination of HomeGoods and Michaels. Good selection. It can get really crowded on the weekends and there might be a long line to checkout. But, it is certainly worth the wait!
DA
Darrick McCally
One of the better Marshalls, with a good selection of Major clothing brands at sale prices well below the clearance sales of most major department stores.
PH
Phillip Rozier
Wife drags me here so I look for stuff I know I dont really need. They seem to have a lot of it. Pretty cheap too. Just avoid the broken stuff.
WI
William Miller
Good place to shop for quality items at a lower price. If you are in search for name brands at a lower price point theres not much better.
HU
Huda Fahmy
This is a really small Marshalls and it always seems like stuff is randomly placed... Wish it had a larger selection from which to choose
LI
Lisa Pearson
They have a good stuff. I would not go around Dec it is crazy no parking. The lines are very long took 45 mins just to check out.
RO
Roberto Octavio Casas
I always finds great deals here, but be aware that they dont restock. Something different every week or so. It can be addictive
CH
Chris Norton
Place is not or miss. Usually crowded. Plenty of registers open though so even if a huge like you dont wait very long.
JE
Jessica Borders
Selection is pretty good, I can always find something good for a decent price, but the lines are always so long.
AD
adam hockenberry
This place has become way to busy they need to hire more staff that line is insane every time I come in there
GR
Gregory Hughes
Filthy, from the front to the bathrooms in the back. Filled with dust, so be warned.
LU
Luis Sánchez
Muy bienos precios...
DE
DeAnne Moore
I love all the affordable things for the home from low cost bedding to rugs.
MI
Mina Mekaiel
Also has a Marshalls inside. Its a nice place overall but could use some TLC.
SY
Syeda Ahsan
Quality is good.....some items are very exceptional.... price is not high....
LO
Lorenzo Elostaz
Marshalls and HomeGoods awesome customer service you find anything you need
SA
Sara Maciel
Fabulous Home Goods section. Can always find a good deal on wall art.
BE
Ben Lim
All the branded stuffs for less, friendly staffs and huge inventory !
MI
Mike C Leviege
Good place to shop. Nice people good prices. Could be cleaner..
BR
Brooke Camarata
Huge selection, very long lines in the evenings and on weekends.
RA
Randy H
They could clean up more often but they are better than Ross!
SA
Sarah Castillo
This one is REALLY BIG! Lots of shoe and furniture selection!
PA
Paulette Patterson
Never know what you will. Worth stopping by once in a while.
MJ
MJ Marvalous
Store in a little disarray. Post-holiday may be to blame.
IZ
Izayah Mccardell
The prices here are great and the staff are friendly.
BR
Brian Vedder
Find a great shelf that fit in a certain spot great.
PE
Penny McCambridge
Never know what super cool new item youll find here!
BA
Bali Speers
I found some products that I cant get other places
JD
JD Reiman
A bit chaotic. But you cant beat there prices.
JE
Jessica Jensen
Good store but the prices are too high for me.
AM
amanda rich
Very busy store, often dirty and disorganized
BE
Becky Allen
Great selection of clothes and home things.
SE
Serge Gregoire
Great variety of items for a good price!
SA
Sarah Yaknow
Great garden gnome selection.
PA
Pat Scandall
You can find everything here
MA
marcogarcia1701
Great Selection and price
MA
Maureen Ndubuisi
Love Marshall good deals
JU
jules p
Always has neat items
AS
Ashley Broussard
Good cheap Real Polo
JA
Jazmine Rodriguez
Loveeeee Marshalls.
RA
rafael colon
Larger mens variety
DA
daniel Garcia
Nice place to shop
RA
Rachel Gunn
my favorite store
JE
Jeffery Hopkins
Great selection
MO
Monique Spencer
Find goodies
MA
maria balli
Shopping
CO
Cody Wheeler
filthy
JA
Jason Ohlstein
JA
Janet Fisher
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