Category: | Electronics Store |
Address: | 17318 Texas 3, Webster, TX 77598, USA |
Phone: | +1 281-286-5510 |
Site: | townvu.com |
Rating: | 4.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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A Private User
I went to EPO after reading all the good reviews about it and reading there about me on there website, needless to say i was rather impressed about there policys and there reviews.... i brought my laptop in because the power jack was broken, they told me after 3 min of looking at it that the jack was broken and needed to be replaced. Ok... how much is it going to cost... 120+tax... to open the computer, soder the part on and have it ready... ok cool... not to bad, until i figured out that the part was plug type, and connected directly to the mother board. so they were going to charge me $120 to spend 15 min taking apart my computer, pluging the new dc jack in to the motherboard, then reassemble... fair?? no... and i quote. "Our number one service is customer service. We wil do everything within our power to help our customers solve their problems or get what they are looking for. We tell you the truth everytime We dont sell you things you dont need We dont get paid a commission WE ARE HERE TO HELP YOU EXPERIMENT, BUILD, AND CONNECT WITH ELECTRONICS!!!" 1. They didnt take the time to properly trouble shoot my pc problem. 2. they ordered one piece of 2 that was messed up. (i didnt pay for it) 3. There attitudes reflect other wise. Impatient, sarcastic, un-professional, and unreliable. 4. There knowledge for trouble shooting is that of a 15year old impatient adolescent, wanting to make a quick buck. jumping to conclusions... i myself would not recommend them to anyone... but hey... you cant expect all good experiences with repair companies... can you??
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B cope
This place may be the place for parts but DO NOT take your computer there for repair!!!!! They are scamming people out of money! They do not know what they are talking about and charge for free software they dont even fully install! When we went back in to get a refund for a family member they scammed the "tech" was looking at pictures on another customers computer! These people are not certified technicians nor are they computer literate. Coming from a computer electronics background these people could probably have some serious issues on their hands if people knew what they were doing. Tell you you have a virus without anything to back it up. Charge you to "fix it" the same issues are still on the computer and charge for "software". Last I checked google chrome isnt software you have to pay for. Take yourself to reputable companies with experience. Like Best Buy or Office Depot to name a few. You may pay acouple more dollars but they know what theyre doing. Unlike these crooks
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Dan Cencer
Ive never taken my computer to them to fix, mainly because I can do it myself. If the last guy knew how to do it all, then why didnt he just do it himself? This store is strictly for DIYers that already have knowledge of electronics and computers, and not whiners. If you know what youre looking for you will find it and 10X more. They do have a great selection of kits and experiments for kids to learn. And where else can you get a giant red led traffic light? And a gel cell battery, surplus tire inflator, giant transformer, a surplus hard drive, wire, etc.
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A Private User
I have a DSL modem that went out. After determining the power adapter was the problem, I went to the first store that came to mind for a replacement: Radio Shack. They sold a generic adapter for $22 that didnt include a $6 connector. I had forgotten why I black-listed Radio Shack years ago, but this served as a good reminder. Hopping over to EPO, not only were their power adapters cheaper, but they had THE EXACT power adapter I need for my DSL modem (with its model number even printed on it) for $5. Forget the Shack. Im going to EPO first next time.
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Robyn Ruehrwein
Absolutely the best place! Santos, the owner, is an electrical engineer - he received his degree from U of H. The staff is very friendly helpful and knowledgeable. It is nice to have someone work on your computer/mac that really enjoys it and it is not a "job" until something else comes along (i.e. Office Depot, Staples and lets not forget Best Buy). I took my MacBook Pro to get updated. Yes ..... they work on Macs, where most places will not. I even ordered a battery for my Mac when I have been told by Apple they no longer sold them.
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Jason Mack
People here are excellent they go out of their way to accommodate you they even brought me a stool to sit down on as I looked through a bin to find some parts I wanted to put together. Theyre extremely knowledgeable but they dont make you feel dumb if youre not. They have a lot of things you wouldnt find in the big box stores. Youre greeted immediately, if you go in calling things by the wrong name theyll help you find it. I cant say enough good things about the people and they are very handicapped friendly.
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Ray Allen
Always helpful staff and fair prices. Thank you for actually actually keeping electronics on the shelves for us DIY nerds! Whether you need items for your kids science fair project, computer parts, or cables and connectors...please dont give those office stores your business!!! Try buying a 100 foot VGA cable at Best Buy and tell me your price...maybe it doesnt have "gold ends" like they claim but you will get out the door MUCH cheaper!! Thanks guys and gals for keeping it honest and real!
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Alex
Reminder of what Epo once was. Epo used to be pure Nirvana of interesting surplus and a huge selection of decently priced parts. The new location is 1/10 the selection. There are quite a few shops sprinkled around Houston with better selections now. My advice: worry less about computer repair and focus 40% parts and 60% surplus. The interesting surplus is what made Epo unique. You can get parts in 1 day with Amazon now. Good prices on surplus is hard to find... Offline or online.
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Rusty Shackleford
This place was awesome before they moved. Now, their inventory and selection(and space) is not even a quarter of what it used to be. So very sad. I used to love this place but I just cant ever find what i need and their prices went up. After being a customer for many years, I think Im going to have to bite the bullet and start ordering everything online. I will say the staff are knowledgeable and friendly as they always have been. Such a shame. :-(
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Greg Geter
Love this place. Really. Where else can you find cases of old micro-cassette recorder mechanisms, ready for your project? Everything the electronic tinkerer needs for any kind of electrical project. Resistors, capacitors, transformers, speakers, electronic kits, solar cells, rechargable batteries, etc. etc. etc.
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A Private User
this place has things no one else has, this is quickly becoming my go-to place for electronic do-dads. The staff is always friendly and very helpful, if one doesnt know the answer they will get someone who does! The lady there has helped me with LED and Resistors and has her iPhone ready with the app I need, thanks!
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Brian Harrell
I called they said bring it buy and it will either be $35 or $40 to diagnose. Thats the best price around town. So i took it in and the super beautiful girl looked at it fixed it with in minutes and said no charge. I had to tip her anyways. This is the best place and the only place i will trust with my Computer.