Category: | Graphic Designer |
Address: | 25329 Budde Rd #814, Spring, TX 77380, USA |
Phone: | +1 713-864-5573 |
Site: | invitationsolutions.com |
Rating: | 4.4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed |
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amanda nguyen
This one star is solely for Sarah Scroggins at Invitation Solutions. I have nothing against the actual place itself because we had a great experience with our first consultation with a different person. However once it was turned over to Sarah everything spiraled downhill. I hate to give such a bad review for this place but, I cant even explain how frustrated I am with this because of ONE person. First off, she took over our consultation and from the get-go was very apathetic considering its our FIRST time ever dealing with invitations and for something SO important - our wedding! I obviously have never done invitations before because this is the first time I am getting married. The least you can do is put some sincerity and concern into what were going to write on our invitations. Yes, Im sure youve done this one million times but, show some respect and do not rush your customers into just picking out some phrases. We are PAYING customers and you should know that customer service is a VERY import aspect. After we had put the payment down we had corresponded via email about the proofs and if I liked them, or needed any changes. Everything was great, her email messages were friendly, but after we had confirmed everything and all the things that needed to be updated she mentioned how shed call after they were ready for pick up. A couple of weeks pass(they had told us itd be ready in about 2 weeks time) by, and I hear nothing. I decided to call and to my dismay she says they have been ready for about a week and had apparently called me/left me a voice mail. Its 2014 people, I almost NEVER not see a missed call or get a voice mail...Im not saying shes 100% lying but, really? All these years I have maybe gotten ONE phone call that I didnt receive. Anyway, so when my fiance went to go pick up the invitations and he again asked her after "leaving the VM" why she didnt follow up or email us since our form of correspondence was via email the entire time. She said they normally follow up after 7 days of not hearing a reply...well when we had called her it was day 8 of not knowing. So she obviously didnt even follow the crappy 7 day follow up protocol AND she had that same apathetic attitude that would make anyones blood boil!! I really hope Invitation Solutions will take this review seriously, as its such a shame to their business. With this sour taste, I would never recommend anyone to come here.
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Blaire Kochar
Invitations Solutions is incredible!! Kristen was so easy to work with. I couldnt believe the final product of our wedding invitations - they were more beautiful than I couldve ever imagined! Kristen worked with extensively my family to help us create unique and out of the box invitations that were used for both my Sikh and American weddings. I received so many text messages and phone calls from family and friends raving about how beautiful our invitations were! Working with Invitations Solutions was such a wonderful experience. I always looked forward to our meetings and really appreciated Kristens patience and creative suggestions. I most definitely recommend Invitation Solutions!
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A Private User
Creative and Top notch! We just picked up our wedding invitations and they are amazing! We worked with Bradie who consulted us with great care and listened to all our ideas for theme and style. She melded them together into the perfect totally custom rustic casual invitation. (With the perfect style background shaded tree silhouette we were looking for) The customer service was top notch. The product was impeccable. We could not have asked for a better experience. Also the price was right, and their offices are cute. We recommend them highly. Very professional and caring with great sense of style.
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A Private User
For these gals to please my picky 13 year old daughter with the perfect Batmitzvah invitation says alot!! Bradie and Kristen were wonderful to work with and had great ideas. They created everything from the invitation, ceremony program, thank you notes, labels for give-aways and even custom design for t-shirts and hats. I cant say enough about how easy and fun they were to work with. We had been to EVERY stationery shop in Houston and they helped us create the most beautiful invitation. I would recommend them for any event...
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A Private User
The customer service was impeccable. The staff was so helpful (and patient) during the selection process. Also, they did a wonderful job creating the map to include with the invitation. My mom & I were very concerned about making the map legible and accurate- and Invitation Solutions did a perfect job creating it. They have a wide variety of invitations- custom and catalog- at every price point imaginable. I would highly recommend them to any bride!
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Sydney Curry
Invitation Solutions helped me design and bring to life our invitation ideas. My suite consisted of invitation with backing, rsvp card and envelope, map card, and outer envelope. I also purchased cocktail napkins, menus, programs, seating charts and thank you card! My custom made monogram by Kristen and her team was carried out throughout the entirety of my order! My wedding details would not have been the same without them!
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A Private User
We absolutely loved working with Invitation Solutions to create our save-the-dates, invitations, program cards, napkin tags, and salsa labels. Everyone was so friendly and helpful and really helped us created our own look for our wedding. We wouldnt go anywhere else!