Austin Canoe & Kayak

Category:	Canoe & Kayak Store
Address:	4554 S Interstate Hwy 35, San Marcos, TX 78666, USA
Phone:	+1 512-396-2386
Site:	austinkayak.com
Rating:	4.3
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM 10AM–5PM

Location

Photos 100

Reviews 11

LR H

Very disappointed with our brief experience at this location. Ready, willing and able buyers but were completely ignored. I heard a "hi, how are you" mumbled by one of the two people behind the counter on their phones as we walked in and was never approached by anyone attempting to sell a kayak as we looked at every model on the floor. Heading back to Academy to purchase THREE kayaks now.....obviously these guys dont work on commission. The South Austin location has very friendly and helpful folks so if you need to ask questions or discuss options you are better off taking the drive into Austin!

Coury Dorn

The only reason this place got my money is because the girl who helped me was really outgoing and friendly. I came in and told them exactly which boat I wanted (an inflatable white water craft for the region I am moving too). One of the guys drug me to the back to show me hard shell sit on tops and fishing inflatables. Obviously he wasnt listening, which was frustrating. I ended up ordering a boat, they said it could take up to 6 weeks to arrive. I could probably get one online faster than that. Also, no A/C in the store. I was sweating just standing there. I feel bad for the employees.

Andrea G

Great customer service by Madison. Loved her positive attitude. We asked several questions and she was so knowledgeable. My hubby loved that if she didnt know the answer she didnt guess. She went and found the answer! Both the other two employees (Stephanie & Kyle) were just as nice and helpful! Only 4 stars because the store is so hot, no a/c.

Mike Fanick

I was there back in the spring and the guy running the shop was very helpful. He gave me a crash course in how to plastic weld my broken kayak and even gave me some same colored material to help me fix it. I did what he told me and now I have my kayak back on the water. Thank you ACK!

Jeff Catlin

Great service. Some of the selection of items is hit and miss based on when you go in. There are almost always alternatives to what you might be there specifically for, so that is good. Out of stock items can take a bit to get.

Sergio Echevarria

The staff is great! I bought a Diablo Adios Kayak from these guys and they got me a great deal and installed my roof rack and all. I keep coming back to them for accessories and to see what new things they get in. Awesome store!

Michael Neel

Very helpful staff. Made quick work of installing a kayak carrier extension on my Pickup truck using the trailer hitch. All gear was in good working order. Return of the gear was equally smooth.

Blane Todd

Sad to say, ACK disappointed today. At least have the guts to take your sunglasses off when you ignore your customers... Toll free customer was great though.

Kaitlyn Ozcelebi

It was a beautiful place. Great place to walk and kayak.

Amy Hall

Great rates and advice!

Laurel Pawelek