Flying Piston Motorcycles

Category:	Motorsports Store
Address:	1401 Sam Bass Rd, Round Rock, TX 78680, USA
Phone:	+1 512-310-8514
Site:	flyingpistonmotorcycles.com
Rating:	4.3
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–4PM Closed

Location

Photos 72

Reviews 4

Julian Laredo

I cant leave a negative star, but if I could I would. THIS PLACE IS A RIPOFF. FYI, I am not a guy who leaves reviews and or has ever left a review before, but in this case it is a public service. I was getting a set of wheels powder coated and took my wheels in for tire removal. I was quoted $50 per wheel, I thought that was very reasonable with mounting and balancing. One week later I got my wheels back from the powder coater and I dropped them off. New wheel bearings were recommended and not a bad suggestion. I didnt figure it would make that much a difference in price. A couple days later, we were there at the end of the day. We waited for 30 minutes before they actually got around to ringing us up. They took so long I had to take a phone call. I handed my GF the credit card and I went to the car. At check, out my GF was charged almost $400. I didnt notice because I was in the car on a call with my attorney. After finding out I turned around and headed back to the shop. Surely, there was a mistake in the charge. They were already gone, the gate was closed. I called the shop number and left a message with one on the techs for the owner to call me in the morning and told him the reason for the call. Saturday, no call. Monday no call. Tuesday still no call. Wednesday I called and talked to the same tech. The owner would not get on the phone. I discussed the issue and asked him what his shop rate was. They dont have a shop rate posted and he could not answer my question. He said that is how long they had tied up in the parts because they didnt want to chip the power coat. I said you guys have a tire machine and putting in and removing bearings should take less than one hour with the rims off the bike. I was charged 3 units of labor for $300. I asked if they thought that was reasonable. I got a quote from Team Scream cycles for $50 a wheel including the labor for the bearings. They said they were not making any time adjustments for the labor. Just fyi these are NOT pressed bearings. They are tapped in and out with a hammer and normally I do this work myself. Hindsight is 20/20 I will never use this shop again even though it is less than a half mile from my house. I would never ever recommend anyone going there either. I should have read their reviews first. That is why I am leaving one now. Maybe I can save some someone from getting ripped off or piston-ed. UNBELIVEABLE!

Richard Soslow

I am VERY DISAPPOINTED in the demeanor of the actions of Flying Piston Motorcycle Repair on my final visit to this company/business. I had checked them out well before I took my Harley to them, simply to replace tires and brake pads. Jim was very helpful and they were about the same price as a Harley-Davidson dealership, but the promise of them completely going over the bike before returning it in great overall working order after the service seemed to be an excellent "plus" to me and it was also a great alternative to a dealership. I took my bike in and had great hopes of their service. When I was nearing the time to pickup my bike almost two weeks later, some odd things started to happen. The Service Writer Kevin answered my call about when the service would be completed, and at that time, he told me he had replaced the battery, when I had specifically told him I did not want a battery. I then told him AGAIN that I did not want the battery and to please remove it and put my original battery back on my bike. When I picked up the bike, it STILL had the battery on the bike, despite my request. Unfortunately, I did not press the issue at that time and just paid the approximately $125 (about the same price as the Harley dealerships). The final straw came after I noticed the added/increased damage (dent and multiple paint chips) to my Deuce rear fender. When I simply called and made Jim aware of this damage, Kevin went into full denial mode and said "oh yeah, we verbally discussed it when we checked-in the bike...at that point, I had not even asked them to either repair OR pay for the damage...Just let him them know about the issue. I have taken immaculate care of my bike since I purchased it new in 2003 and I know exactly when and what small damage I incurred 12 years ago and have "babied" it since that time with polish and wax to avoid any and all possible rust. With their immediate refusal to take any responsibility for the damage they caused, I will NEVER utilize their services again and I sincerely hope no other trusting future customers experience the same type of negative scenario I have. In this day and time, it is very discouraging to have been taken advantage of by a local business...my bad personal decision.

Denis Zenchenko

The owner (Jim I believe) is a super nice guy. Pleasant, easy-going, maybe a bit slower paced than optimal, but overall a good experience. Some of his staff on the other hand, not so great. One of the main mechanics there, also Jim I believe, is kinda rude. Maybe I caught him on a bad day, but he was generally unhelpful when I brought a friends CRB 250 Repsol Edition in, and was happy to flex that he knew more than me by telling me I was wrong when I mentioned a technical aspect of the bike. Kevin was initially a good experience. Nice, pleasant, towed my wrecked FZ6 from the lot. I told him I wanted to fix it myself, but might be tight on budget. About 6 weeks later, after many phone calls continuously asking if he had an estimate yet, he finally came back with one. After I told him I couldnt afford it, he charged me for the tow and the estimate (which is fair) but refused to give me paperwork for the estimate. No detail on what was broken, no breakdown on what parts are necessary, no paperwork at all. When I asked him for documentation (this proves he actually did his job AND helps me with a paper trail when I need to resell the bike), he said he worked really hard to gain my business and wanted me to get it fixed there. I asked for paperwork two or three times again, called, and email, and still no paperwork with the same reasoning. He basically charged me $60 to tell me 6 weeks later that my bike was broken and would take ~$1.5K + Labor to fix it. Frustrated and upset, I took my totaled bike home, and got no help from anyone else from the shop. This is one experience with this shop. Like I said, a few of them were super pleasant, but when it came down to the big money work, I totally felt under pressure and uncomfortable. I ended up fixing it with upgrades (R6 forks, aftermarket front end bar/controls/levers, etc.) for ~$1K with lots of forum and youtube research.

Mary Smith

I had the WORST experience EVER at Flying Pistons!! I am new to the area so I didn’t know where to take my bike and I found this place online so I took my Harley to them. I needed two new tires, an inspection, and the brakes done on my bike. They don’t charge per hour so you have no idea how much they are charging you per hour for labor. When I asked about how high the price was they said it was because they did great work and guaranteed their work. I had them do the job and when I got my bike back the brakes were done wrong and I had to take it back to them to fix it. About a month later I was driving my bike to work and as I was accelerating to get on the highway the back tire locked up and I almost fell off the bike. I was able to get to the side of the road and found that the bolts on the back wheel had broken off and come out of there “supposedly, lock tight” place. I called them to come and pick up the bike and about three hours later they came out to pick it up. I had to walk back home and get my truck. When I got to their shop they said that none of this was their fault and that I would need to pay for all the repairs. I got my trailer and picked up my bike. I will NEVER go back to them!