Plano Indopak

Reviews 40

MA

Madiha Huq

Not even one star worthy. I bought biriyani from indopak (the restaurant/cafe part of the store) yesterday and came home to rice smelling like bacteria. I called them today to let them know of the spoiled biriyani, instead of being nice (like service providers should be) they were rude and denied their food to be spoiled. They stated If its out of our building we have nothing to do with it...well what about to go orders? Should I have you spoon it in a To-Go box infront of me as I take a smell of each spoonful to assure its free of bacteria and wont cause food poisoning?! I cannot believe the customer service from this place! I understand things can happen, specially in ramadan when its quite busy-that is why i first called to speak to someone and let them know to prevent it from happening again to other customers. Instead of concern that I expected from the manager-he gave me a mouthful of attitude and was nasty on the phone, which is why I got online and searched indopak plano- to write this review. They deserve to be disclosed not only about their food but also about their horrible customer service. However for health reasons, I would advise to stay away from indopak cafe- even the richardson location that a few of my friends just stated also has sold spoiled biriyani to them and their families. Oh and dont bother to call and let them know if you do have any complains, because they dont care and its probably your fault anyway-cause its definitely NOT them.

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TI

Titon Zaman

This place sucks,you often heard that lady ( owner)screaming at someone else very loudly.The butcher shop is full of Illegal immigrants and they are working illegally there,very rude and scary looking .often cursing at the customers who dont have no knowledge about spanish.I find that out and bring it to the owner attention ,she seems like dont care...the reason I m writing this to let the other owners of this place know about this incidents. I know all together 3 person own INDOPAK.,before I called the immigration for hiring illegal immigrants .

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SC

Scpop Stillmunch

WARNING!!!! they are KNOWN to change expiration dates. Employees are very rude on top of that when you bring back products that are expired and molding. We were told that we tampered with the product. We are looking into reporting them to the city to be inspected and shut down. This is NOT okay. The groceries purchased here have given our family food poisoning because we trusted we were getting good products. Be sure to keep proof if you get screwed as well. A lawsuit is bound to be coming their way.

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MU

Muhammad Rizwan

I gave a lesson to that LOUD MOUTH LADY (probably new moneymaker). I screamed back to her as she does that all the time to the customers. They defend their expired rotten Frozen food items specially NAANs packs. I filed the complain with the Health Department. because they dont have Certified Food Manager onsite to handle customers complain. Hope she learnt the lesson.

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BE

Bepasha Munshi

Cafe staff in generally rude and the food often comes out rotten. Multiple family members have gotten food posining on different occasisions. This place not only needs a health inspection but a lesson in customer service. I often hear some of the employees bad mouthing customers of other languages and ethnicities. Really hoped this place would be great! DONT GO HERE!

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AY

Ayesha Ikram

Found the liver which I bought from the store rotten TWICE in the same month. Brought it to the attention of the authorities but nothing significant done. Quality of the liver especially was extremely bad. It was all dark blue when I brought it home. Although the date on the top packing was of the same day.

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AL

Altaf Mughal

It is surprising to notice that a store owned by a Muslim selling products for Ramadan at higher prices than owned by non Muslim,for example Roh afza is $1.99at subzi mundee in Richardson Date $5.00Higher then subzi mandi People at meat shop very rude Please be professional and competitive in prices.

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MO

Mohsin Khan

Went to this place and did not expect to be that good but I was surprised to see the grocery items and especially, the taste of food was awesome. The only drawback I saw is not much on the fresh meat.

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IH

ihsan a

This place has the trifecta of a bad store. It has horrible service, poor quality food, and rude employees. With the vast array of desi stores in the area it a shock that this place is still open.

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PA

Paul Trujillo

The cafe is very good. The chicken biriyani (chicken and rice) is enough to feed 2 people and it is only $3.99. Try the samosas and chicken patties, too. Everything I have tried is very good.

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SA

Saad Hameed

Good place. Nice variety of grocery. Also good quality restaurant. Although restaurant doesnt have much variety but is nicely priced. Would recommend for groceries and baryani from restaurant..

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SA

Saba Ilyas

Their food is good. Unfortunately it is hard to place order over the phone as the lady could not speak english or hindi. Love ordering lunches for the but unfortunately this is a major hurdle.

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SH

Shiblee Noman

The lady who receives phone call for the restaurant order is very rude and stupid. The foods are also pretty bad and rotten. Never eat there go to other indo pak in Carrollton or Richardson.

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MI

mihir patel

Worst customer services ..when called to ask about products , lady on phone say come and check ...they have expired and old stuff ..need to be reported to city ..will never go

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SI

Sid Singh

Love this place. Chicken boneless Biryani and Chicken Tikka masala is so good. Very reasonable prices. While you wait for food, its in a grocery store one can shop.

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SH

Shahid Aziz

They have great deals in there restaurant. Enjoy being there. First Indian or Pakistani shop where they say as soon as they see you

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FA

Faiza Shahid

Nice place to get some desi stuff.hanging good resturant inside, Lahori chargha you can find for only 7.99$ .best food best price.

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AR

Arshad Qavi

Great tasting food Fast and consistent service at a very reasonable price Convenient place to shop for groceries and order food

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MA

Mahereen Tazree

Its a big Bangladeshi owned grocery shop. Usually we find whatever we need here. But the cafe food is sometimes not so fresh.

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NE

Neil Solanki

Come here and get the chicken and veggie biriyani all the time. For the price, there isnt any food better! Highly recommend.

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AP

APARAJITA CHAUDHURI

Get frozen yet fresh n tasty fishes in a single store. Most aligned to the fishes that people from Bangladesh and india eat

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SA

Sartaz Khan

Have been a loyal customer for years. They have a good points rewards system. The cafe is actually better than expected.

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SH

Shahida Lwintin

ဒီ​နေရာသည်အနှစ်သက်ဆုံး​နေရာဖြစ်ပါသည်

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YE

YeBoi Ahmed

Good Store, Good selection, Produce is fine. Staff needs to have a uniform although they are nice,

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FA

Fassihuddin Qureshi

I LOVE THIS PLACE STAFF AND CUSTOMER SERVICE REALLY GOOD.I LIKE MURGH PULAO FROM INDO PAK CAFE .

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AL

Alejandra Cone

Good prices on food and a variety of items. The cleaninless is my reason of 4 stars

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ST

Stirling Morris

Been in a few times, staff is friendly, but the grocery options are very limited.

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OR

Oral Allen

Ive been looking forever to find goat. .. Great store for hard to find meats.

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OM

Omar Faruque

halal food, halal food.. good place for south Asian people..

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NI

Nilufer Erkin

Clean shopping Market but there was no Tapal tea bags.

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BH

Bhabhi Boutique and Beauty Shop

The Best Desi Grocery in town... and desi cafe...

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AT

Athar Khatri

Clean & things are always available what we need

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IM

Imran Ahmed

Bad service! dirty place ever in Dallas.

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RI

Riaz Mughni

Just average. Nothing special about it.

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DE

Debasis Shee

Good for Indian fish items and snacks

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RA

rafi ahmed

Expired crescent chicken on shelf.

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TH

TheReSoulution

Love the food and the supermarket

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MO

Mohera Waleed

Meat plus grocery nice staff :-)

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AS

Ashraf Karim

Poor customer service! !

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PA

pawankumar laldas

Ordinary in all respect.

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