Category: | Florist |
Address: | 111 S Union Ave, New Braunfels, TX 78130, USA |
Phone: | +1 830-629-1604 |
Site: | blumen-meisters.com |
Rating: | 4.7 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Michele Sok
My husband and I got married in Gruene in late April and we used Blumen-Meister for all of our floral. The venue itself was beautiful, so we only used their services for the bouquets, corsages, boutonnieres and ceremony/chapel arrangements, as everything was naturally beautiful. Ill start out by saying that the end result was acceptable and lovely, but if you are planning your wedding from outside of the area you may want to look for another vendor. We asked for a quote back in the early fall 2016, and Sheri and her team were very responsive. Then, she reached out to us again in late November to see if we still needed her services, and when we came down for Christmas to the area we met with her in person and she seemed very knowledgeable and energetic so we decided to go with them for all of our floral needs. Blumen-Meister said they would send us a quote within the week, and with the holidays and New Years around the corner we werent in a rush to get the quote because we knew it was a busy time of year with family/time off, etc. Unfortunately though, we didnt hear back until February with an initial quote for what we wanted. My husband and I responded back that day with the revisions we needed on the quote they sent and asked that they send an updated quote with our edits and revisions. We didnt hear from them for another month (March and wedding was in April). We had to continuously email them asking for a quote of services and we were put off each time. My husband and I finally had to send a disappointed email to Sheri, the owner, who we were working with explaining that we probably had to find floral elsewhere because we were getting down to the wire on the timeline and we werent local to the area. She immediately called that day to apologize for the oversight and said our needs just got away from her and she is extremely sorry. We went with her services still, because she was extremely apologetic, but seemed slightly flighty, and then the day before the wedding she left a voicemail to say congratulations and that she would see us on Saturday!....but our wedding was Friday. With all of the issues we had with being put on the back burner, and all of the week-of things we had to get done, the last thing we needed was to worry that our florist wasnt going to deliver the services on the correct day. When we met with her at Christmas in person, she boasted about how she gives all of her brides a complimentary throw-away bouquet as a gift. The day of the wedding when everything was delivered to the venue they did not include a complimentary bouquet. Its a small thing, but it goes to show that they do not consider customer service as important as other vendors might. She text me the day of the wedding saying she misunderstood that I might not want one, which made no sense, because we never had a conversation about that after our in-person meeting. And the last thing I wanted on our wedding day was to have a text conversation with the florist about something they left out. To her defense, they did go out of their way to let us use buckets they had free of charge. Our venue recommended this florist, and they are local to the area so Im sure others have had great experiences- we could be the exception to the rule and just be a random oversight. Overall, the arrangements were fine, but I wouldnt necessarily recommend this florist if you worry about having to hand hold a vendor throughout the process.
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Bridget and Brian Hooser
needed flowers for my mother-in-laws 70th birthday. Found Blumen Meisters and first off liked the name since we live in Germany. I ordered early morning their time from the web site to make sure she would have a same day delivery. I am lucky that I called around 3:20pm their time just to see where they were since we were talking to her and we didnt hear anything about the flowers. They actually said that the website has issues and that they didnt know anything about the order. I told them that I also sent an email saying which message I wanted to send with the Language of Flowers. They were very kind and apologetic and told me to call back in 20 minutes. In the end they said the flowers would be delivered within the hour. They were beautiful and just what I was hoping. My MIL was thrilled. It would have been nice to have them before when we were talking with her, but they fixed the situation very nicely. Overall very pleased and would use them again.
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Claire F
11/27/13 First let me say that I never take the time to write reviews which means I had to create a profile to even write this one. Am from Austin, attended a funeral in New Braunfels and needed a "stand-out" flower arrangement. After looking at various websites, I called Loren at Blumen-Meisters. She was extremely helpful. We looked at photos on their website and made changes to accommodate the color and feel I was looking for. It was delivered on time and it was spectacular with many special touches. I was told afterwards that they have won awards for their work. I think they should also win one for their customer service and follow-through.
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Tammy Villarreal
The flowers for my mothers memorial service were spectacular! The arrangements were amazing, thoughtful, and elegant. Best of all was the joy and excitement with which Sheri radiated in helping my daughter and I with the plan. Her enthusiasm and commitment to meeting our needs was unique and extraordinary! These arrangements were floral art, and they made a real impression on all who attended. The experience reminded me of an episode of "Chopped" for florists. I gave Sheri a wide variety of flowers my mother loved, and she turned it into a visual feast. You turned a very sad circumstance into a joyous memento to her. Thank you!
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A Private User
Excellent Service!!! Ordered flowers for a friend who had just had a baby. Ordered mid-day, after the deadline for same day delivery. The lady said she would try to get them out that day, but it might be the next day. Not even 3 hours later I received a text from my friend thanking me for the flowers. She attached a pictures and they were beautiful! The lady was very friendly from the answer of the phone and, obviously, went over and beyond to get my ordered filled and delivered by my desired time. Ive definitely found my flower shop for future flower needs in the New Braunfels area!
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Kelly Plessala
I stopped by Blumen-Meisters Flower Market to place an order for flowers. Come to find out they were actually closed that day but were allowing for prom flower pick up. The very friendly woman behind the counter, although slammed with "to-dos" took my order since I was heading out of town. She was so insightful and helped me pick out the perfect arrangement. When the flowers delivered to my dear friend, they were GORGEOUS and simply perfect!! What a great florist!!! They now have a very loyal customer thanks to their excellent service and quality flowers.
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Elizabeth Bolter
I recently had the pleasure of working with Sheri for my wedding. When I arrived at the venue on my big day (march 2) all of the center pieces were set up so beautifuly! The next things I saw were my bridesmaids bouquets which were absolutely beautiful! Then I laid eyes on my bouquet and it was breathtaking! It was everything I thought it could be and more! I also loved that she gifted my toss bouqet to me which was also beautifully arranged! If and when I have future floral arrangement needs I will always go back to Blumen-Meisters!