FASTSIGNS

Category:	Sign Shop
Address:	1765 N Town E Blvd Ste 153, Mesquite, TX 75150, USA
Phone:	+1 972-613-1111
Site:	fastsigns.com
Rating:	4.6
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed

Location

Photos 41

Reviews 15

Nidia Gastelum

If I could give it a zero star I would! We went in to order a sign, Wednesday, we were told we would get a proof the next day, Thursday, maybe even that afternoon since they were very slow. We showed them and emailed them, while still at the store in front of them, a sample of what we wanted. The following late afternoon still nothing. We called to inquire about what was going on and they claimed they were waiting on our sample, keep in mind the graphic designer had already seen our sample and made a graph of it. We resend the sample, whatever right. They say we will get the proof the next day, Friday, we do get the proof and the logo was very different than what we provided. We expressed we wanted something closer looking to what we provided and asked if we could get it done that day for there first screw up.... to which they said a plain "No" that we had to wait till Monday. Comes Monday nothing, Tuesday nothing. We email and ask what is going on.... we get a response that our order is on hold.... almost a week and we still have no proof! We went to the store to speak to "manager" and hopefully get this expidited or get a refund. As we walk in there a lady at the counter on the phone, we wait for several minutes, never does she acknowledge our presence, although the door rang loudly as we walked in and were pretty much in front of her. A guy comes out after a while and looks at us, we approach and ask to speak to manager to which he tells us she is on the phone... I ask if it was the lady right in front of us, he says yes. I got a bad feeling as it is the person who has literally ignored us since we came in. Ends her phone call and walks off once again ignoring us. My husband says, "excuse me" not even looking at us she states she will be right back. She comes back we tell her we want a refund she says ok without even caring as of why or anything. Then she asks why, we begin to explain the bad service and she shows no interest, cutting us off. She just says she will have to call cc machine company to get the refund... turns out she had no idea how to do a refund! No apologies or anything! Call the card company give my husband cc machine receipt and turns to the computer.... not saying anything else. We stand there for a few seconds not knowing that was it, she looks at us and says thats all. My husband asked for her name and she hands him a business card with the name Shaley Lucas, Owner written on the card! To our surprise. No wonder the rest of the employees are so careless if the owner cares NONE about clients! Why should they, only the reflection of the owner.... will never go there again and would not recommend to anyone! Absolutely not!

A Private User

I went to fastsigns with an idea for a project I was working on. They provided me with huge selection of designs I could choose from and helped me bring the entire thing together. Everyone there was extermely patient and helpful. They even called me to test the transfer paper on the medium I was using instead of just assuming it would work and potentially delaying my project. They are extremely knowledgeable, genuinely care for their customers, and my order came out GREAT!!! No doubt that Ill be heading back to the Fastsigns Mesquite! THANKS GUYS!!

Jonathan Herreros

Good Afternoon, Googlers! I am the Creative Director at Stevens Transport, Inc. I have been using FastSigns Mesquite for about 6 - 7 months and they have been excellent. They have met my every need and exceeded my expectations. They have helped me complete my projects by doing a great job of printing small and extremely large files by my deadline. Thanks, FastSigns Mesquite for having such a great staff! Looking forward to our continued relationship and if you need any assistance ask for Nancy, she is the best!

Matthew Meredith

Fastsigns of Mesquite was a pleasure to work with, from start to finish! Tom Wicks was always in communication with me with progress updates, from design to the day installation was complete! When we first contacted Fastsigns, I had an idea of what I wanted the truck to look like, but thanks to the design team and their creative minds, our final design had me excited about the experience and went way above my original expectations! Our truck now stands out in amongst the crowd!

Angel Carrillo

Chris Valasquez was very professional and good customer service but had to wait 1 month and a half to get my products. First they told me somebody picked them up waited 4 days for a call back and didnt actually get a call back til I disputed the charges from my bank account...Then they ran out of ink so had to wait an extra week... just to get told there installer was out of town and for some reason the managers are always in a "meeting".would not recommend them to anyone

Nate Cress

Ive purchased quite a few signs from these guys and they always come out fast and awesome. These guys have been a real life saver when I needed signs made fast, and they also have really great rates. Ive had them make banners for events and vinyl signs for glass doors and windows. Youll be happy with their work. Theyve always been very helpful when a design didnt quite end up right.

Rich Machado

I contracted FAST SIGNS of Mesquite to do a large perforated window sign for my business. They sent someone out, performed the necessary measurements and within a few days I had a rendering. Shortly after the sign was being installed. I’m very happy with the results and will be using them on another project soon.

Lisa Cochran

Fastsigns Mesquite recently completed a complex project with multiple artwork files from 20 different sources for a job fair our company recently held. They went above and beyond and the the event was a success, thanks in part to the signage provided by Fastsigns.

Beth Byrum

Chris was very helpful preparing exhibitor signs for our Back To School Fair and creating a banner to thank our sponsors. When he was out, Doug and other associates also assisted me with drop off and pick up of materials. Thank you so much!!

Peggy Clendenon

Very helpful from the very first contact. Great communication. The vehicle signs/advertisement are top notch. People comment on what a clean looks it gives the business. Peggy Clendenon Ms. Peggys Variety Ice Cream Seagoville, Texas

Katie Carnival

The customer service at FastSigns in Mesquite is excellent, their quality of work is great, as well as the prices they offer! They have a great sense of community, and will go out of their way to make sure the customer is satisfied!

Heidi Saylor

Chris did a great job getting back to me and helping me to understand my design, the challenges and the processes. He also helped me work out how I was going to hang it at my location.

Craig Schill

Great service. Friendly people. Quality work. On this particular order my art work had a few flaws, which the staff fixed for me - very thankful for this great group of people!

Dan Hartsfield

Prompt, quality production of rental signs, and the staff was efficient and a pleasure to deal with. Top notch service across the board. Thank you.

MIchael Ross

Just had fast signs make a couple items for a convention Im going to. They did an excellent job, were very quick, and were fair in price. Thanks!