Category: | Jewelry Store |
Address: | 5000 Katy Mills Cir Suite 220, Katy, TX 77494, USA |
Phone: | +1 281-693-6021 |
Site: | stores.kayoutlet.com |
Rating: | 3.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM |
SO
Sotana Tavares
Unfortunately I have had a horrible experience. I will not be buying any more jewelry from Kays. I had a bought a single ring and at the time had the knowledge that if I wanted I could get custom work done to make it a bridal set. This is where the frustration has started. It has been a back and forth game of receiving the ring back only for something else to be wrong with it or it not fitting the engagement ring altogether. Each time has been a wasted trip, and the latest fiasco is the off-site repair (if you can call it that) place decided to solder the rings together; which was not something i even requested. The quality of work for the money is beyond dis satisfactory. I am a completely unsatisfied customer and on top of everything they possibly have ruined my wedding ring.
JO
Jonathan Lindsey
They are extremely helpful over the phone but once you walk in to the store and youre wearing "mommy" clothes or have your young children with you they completely ignore you. Only after you demand attention and then they see your accounts with them and the money you have they treat you nice. (And for some reason I cant log in under my name for google
CH
Charlene Fairbanks
My experience was terrible.. I bought 3 rings and a necklace from them and they all broke within a year so I took them back to see if they would fix them they told me I would have to pay the rings alone cost one 200 dollars and I had to pay for repairs I only had them for under a yr.. I will not buy jewelry from Kays again...
MA
Machell Gordon
I love all my jewelry from here. Everyone is helpful and nice :)