Category: | Motorcycle Dealer |
Address: | 5619 Southwest Fwy, Houston, TX 77057, USA |
Phone: | +1 832-940-0508 |
Site: | teamextremehouston.com |
Rating: | 4.5 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM Closed |
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Justin Holcomb
I purchased a bike last minute back in September 2015 from these guys, drove in from Austin and was sold on the credit building option they offer, well what they failed to tell people is that over 80% of your payment goes towards interest and the Motolease company still has NOT reported ANYTHING to credit as of todays date. They tell you keep it for 6 month to a year and build your credit and refinance, well the leasing company needs fix this issue and inform these dealers of these issues. Im not going to put the sole blame on this company, which is not why Im giving them a 1 star. The 1 star rating is because the 2012 can-am they sold me had wiring/grounding issues, a cracked key, gearing issues, brake squeaking issues, and low fluid levels. We arrived at closing from Austin, so things were rush rush, but I can tell you for what Im paying for this bike, Ive NEVER EVER experienced this many issues with any motorized vehicles, EVER! Im currently talking with Motolease and figuring out my options, and an attorney has been contacted as well. No more payments will be made on the lemon I was sold until everything is taken care of right. I drove this bike from the dealership and have driven it about 5 or 6 times, because of the issues, Im afraid of it breaking down on me or not going into gear as it should. The bike got more miles driving home from Houston than it has since Ive owned it. $560 a month payments are stupid for something I cant drive and enjoy, Im throwing away money and Im tired of it. Please do your research before buying anything from anyone, but my experience is with these guys, they were nice, but the product speaks for itself and its not good, unfortunately for me and bank account! EDIT DUE TO REPLY BY OWNER: The warranty your company sold me declined the repairs because it was not a manufacturer issue according to the repair shop so I paid out of pocket for electrical and battery replacement. It took them nearly 2 weeks to make that decision. The other issues are still present, and I refuse to ride the bike. The fact of the matter is that YOUR COMPANY sold me a bike thats a piece of crap and had/has issues long before I purchased it and YOUR COMPANY passed it onto me. Unless youre offering to get me into a different bike, theres not much you can say that will change how I feel our transaction turned out. Not every business can satisfy each and every person, but when it comes to a vehicle purchase its a big deal for many people. I purchased the bike to have fun, relax, take my mind off of the daily grind of work and such, and YOUR COMPANY ruined that for me. Now I have an expensive 3 wheeled turd taking up space in my garage, that I see everyday and it makes me angry everyday!
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Tim Kem
This place is a joke. 100% these bikes are from Auction. Called like 10-15 times no answer wanted to see if the bikes I wanted was still available. So I decided to go up there personally. When I arrive there they were standing there. There excuse was that they been busy. Poor service and way over price on the bikes. Website needs to be updated on inventory. Was very interested in 2 bikes and was intended to buy one yesterday straight CASH. None of the bikes I seen on the website and wanted to buy was there which was 07/08 Yamaha R1 or 2011 Ducati. So he got me interested in the 2014 Yamaha R1 which had a lot of cosmetic problems (no biggie) had approximately 16k miles on it for $9500. Kinda high but wanted to see what this finance was about. After TTL a little over 12k with 18% interest, $380 monthly note. Now this is what made me laugh and push me away from the deal he wanted me to down $1,261.00. Now why would I do that? Got me fckd up. Bike note already $380 a month and interest is 18%. Never heard of MOTOLEASE and that $1200 can be saved for the upcoming monthly payments. Another funny thing is that for a 2014-2016 R1 with ZERO miles goes for $14,900. Comon I do my research. Now they called me this morning if they would of lower the ride out price down since there is no way of dodging the high APR and monthly payments then I would of taken the bike. It was a sad sad day but on a good note I have $7800 in my hand. Put that towards fixing up my Lexus instead.
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Daniel Belk
I recently financed a 2015 Honda CBR 1000 from Team Extreme, and for the most part the sales aspect of the company is good. They were helpful, and communication was great. Things went down hill quickly when I took the bike back to have some modifications done. I had them put in some halos in. After 5 days went by I called to check the status thats when they told me my bike had fallen over and cracked the gas tank cover, and put some scratches on the left side. Accidents happen I know, but I wasnt notified when the incident happened until the next day when I called to check up on the bike. Team Extreme did agree to repair the damages, and never tried to cover it up. This whole ordeal was very frustrating, frustrating because they never call to give you updates, and your left wondering when your going to get your bike back. Communication is awful on the service side ! If you ask me would I take my bike back again to get any type of service done, I would say NO..HEC NO !! They had my bike for 2 weeks......unacceptable.
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j ro
These people are a total rip off. Mike screwed me! Never told me i was leasing the bike not actually buying it. Wanted 1800 down and wouldnt allow me to add anything extra thinking i could pay it off quicker..just kept saying refinance in 6 months ur credit will be better and its all good. Well its not all good im paying $16000 for a $6500 bike with 11,000 miles..bike cost 9,995 brand new back in 08. Now these assholes keep calling for a payment and want to repo and screw my credit. Never told me the apr or that i was leasing. My other friend got screwed as well..wont ever recommend or step foot around that place i would hate to see a problem snowball. Motolease is a joke and i was legally robbed all because i trusted. Go to a real dealer not the one who feeds off credit challaged or young desperate riders. The sad part is i didnt even have bad credit still got jerked. Worst experience ever!
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Adrian Gonzalez
When I first heard of this place seemed like a great deal I called like 5 timed and no answer finally got a hold of someone and seemed like things were going well, we talked about what I was looking for and what I could work with, so he had me fill out the credit app and we agreed to talk the next day. Next day comes I dont hear back from the dealer i call throughout the day and no answer by thirds day i got a hold of someone and talked to a different guy I was just looking for a 636 which he said he had , he texted me and said did have one and didnt get any replies after that. Week later i took my business somewhere else did business in 2 days and picking up my new bmw s1000rr next week, this place is a joke horrible customer service deff not recommending this place to my riding buddies.