Marshalls and HomeGoods

Category:	Department Store
Address:	1450 W Gray St, Houston, TX 77019, USA
Phone:	+1 713-807-8890
Site:	marshallsonline.com
Rating:	4.2
Working:	9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–10PM 9:30AM–10PM 11AM–8PM

Location

Photos 100

Reviews 22

U.S. MALE

Theres a big 7 foot black manager that will stand in the store by the front doors when you go in. He want speak. One day I was going to the dressing room to try on a $19.99 shirt that had a sensor on it & he was back there. I gave the shirt to him in which he looked @ it & gave me a # one tag. I tried the shirt on & was going to buy it. I came out of the dressing room & I gave him back the # one tag & he looked @ the shirt & said the tag was wrong. The tag was fully attached to the shirt with a sensor. If the sensor would of been removed the shirt would of been damage. He took the shirt up front, took off the original tag & went to the Isle where they sell them to match the price. All the shirts was the same manufacturer & the same price just different colors. He said he couldnt sell me the shirt because it had the wrong tag on it. I called the cooperate office & filed a complaint on him. It took the office to call me back around 3 days. I explain to them what happened & they said they would look into it. Two days later I get a call asking me my name, mailing address, zip code & phone number. The supervisor said they would compensate me. I received an apology letter + a $200.00 gift card. Dont let anyone get away with nothing.

Greg Buchold

While I normally avoid shopping at chain stores, this Marshalls HomeGoods location near River Oaks reflects its clienteles upscale preferences. This location often has some great finds among the Chinese knock-off decor because they appear to sell brands from my research to be exclusive to Central Market, Sur La Table, etc. Ive found Turkish sun-dried tomatoes, nut oils, Italian and French cookies, glass storage containers, English bone china, Spode and Portmeiron plateware, high thread count cotton sheets, and pet toys that I have thoroughly enjoyed. My wife has found some great deals on clothes and boots. I browse this location weekly and rarely leave empty-handed.

Michael Morales

My wife and I went there this evening looking for a broom but instead left with a lovely little piece of backyard/patio furniture. What was even better was the advice and help we received from the store manager, Ana, who not only answered out initial questions but also helped us load it up and even gave us nylon string to help tie it down in our truck. All this while the store was humming and buzzing with people on a Friday evening. We just wanted to say thanks to Ana and the staff for not only keeping the store orderly but the friendly help they provide that goes beyond what you might normally expect. Cheers

William Powell

I have been here several times to buy mens shoes of all things. Theyre usually about 20 dollars cheaper than anywhere else. The Nikes Adidas Under Armour shoes from past seasons are 50 percent off from what Ive seen. Not much of a huge selection to be honest but when buying shoes here I definitely go for fit and functionality first then try to find a look Im ok with. Lines move really fast and youre in and out quickly if you know what youre looking for. Its easy to get distracted here to impulse purchase so be forewarned!

A Private User

I agree, employees at marshalls and most tjmaxx are the worst. I guess its a trickle down effect because the management offers little to no remorse! I suspect its because of a high rate of theft both inside and outside, but i agree, employees at Marshalls and Tjmaxx are the worst! On the flip side..if you are going to find a bargain, then definatley goto both. sometimes, the prices are lower at marshalls, than tjmaxx, on various mens items.

A Private User

I realize that people might have bad days...but dang. This one woman who works there just stared at me after I asked her how she was doing. I thought she was deaf, so I felt bad. Then she starts talking on her bluetooth. I ask her again after awhile and she just stares at me with the rudest eyes and was just the worst. She looked like she could kill me with a Marshalls hanger. Geezus!

A Private User

I waited 20 minutes in the checkout line. You are definitely losing sales by not being flexible enough at the checkout. Only two cashiers were working and apparently a third one was "at lunch" - at 10:45 am. When I left there were 13 people in line. You should be able to hire relatively cheap these days - plenty of people I know are desperate to find work.

Sab President

Loved the selection of this location but not so much Robert, the man who seemed to be in charge while I was there. He had an attitude while checking out, rude, and overall, was unprofessional. Please reconsider hiring another individual who will be able to communicate more effectively and kindly to customers.

Adriana Rubio

Great items if you are there at the right place and right time! Very long line on the weekends. Come during the week to find great items. If you see something you like in the big items (furniture, lamps, etc) HOLD ONTO IT even if you arent completely sure, because someone may get it before you lol

Josh Lambert

There is room for improvement when it comes to the staff and the checkout can be slow but they have Kona here pretty regularly and I can sometimes find Moka coffee beans which I really like. Their Kona coffee beans are pretty cheap in comparison to a lot of online places.

Isabel María Perdigones GIl

Es cierto su lema, y si buscas encuentras tu tesoro!! Tanto en prendas de vestir de marcas como en cosméticos

Tina Green

VERY SATISFIED I highly recommend the Home Goods store at the River Oaks location. Very well organized and clean, amazing finds and bargains are just to name a few… Impeccable customer service with a helpful and friendly staff. Mike is awesome!

Brandi Neal

Nice location, clean store but not enough stock. There were several items that I would have loved to purchase but didnt have it in the size I needed or more than one. Prices were very reasonable.

Patricia Charo

Gran surtido de artículos y un poco estrechos los pasillos entre las prendas

Holly Cordova

This is by far the best Marshalls I have ever stepped into. They have the best designer items. There is no way you can walk into this place and not leave with something!

David Montemayor

Ample parking and they do a good job keeping the store clean and organized. Checkout lines -- even at their longest -- move quickly. Cashiers have always been polite.

Jay Reulet

There glass items and seasonal item are to die for and the prices were so low I left shocked at how good of deal I got.Forget the mall and over jacked specially stores

Taylor Wetzel

I cant help but want to redesign my entire home when I come here. They have a lot of eclectic pieces that will make a statement for much, much less than retail.

Lolwa Alkaabi

أعجبتني فيه أواني الطبخ والتقديم والضيافه والكوشنات

Jack Dempsey

Great place to go for good deals on clothes. Only thing is youll almost definitely be waiting in line for 5 to 10 minutes once you are ready to check out.

Ross Bynum

Its like "I need one thing." *walks around* "Look at all the cool things I found!" *sees the insane length of the checkout line* "I need none of this."

Mary Lepa

5 for the Marshalls and 3 for the HomeGoods. Lots of great selection, but I feel like I never can find what time looking for in the HomeGoods area.