Category: | Used Car Dealer |
Address: | 9209 Kingsville, Houston, TX 77063, USA |
Phone: | +1 713-478-7800 |
Site: | mbkautogroup.com |
Rating: | 5 |
Working: | 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 10AM–5PM Closed |
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Karen D
They were nice enough and seemed fair when we bought the car. They were a little slow on paperwork and dropped the ball on getting our license plate to us on time, but the biggest problem was discovered later. The car we bought looked too good, so we asked if it had been painted and they said no. Long story short, we discovered that it had not only been painted, but the burning "oil" we kept smelling was due to the entire under carriage and pipes of the car being sprayed with bed liner to hide the rust. The body paint that they said they didnt do also began to bubble and eventually revealed rust as well. They also covered A/C leak with a shot of freon and we ended up having to replace the compressor soon after. We just traded this car in and the manager at another dealership was from up North and said that it was obvious that the car had been through the salt and ice up there and they had tried to hide the rust to sell at market price. We lost money on our trade in because he said he would have to sell it at auction. Beware, do your homework and if it looks too good to be true...walk away.
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David Hodges
I never do reviews, BUT these two gentlemen deserve for the world to know it was the best service I have ever had buying a car! They are honest and caring people. I never had the opportunity to ask questions about the car because Sammy was open from the very start. He told me about the car-fax and about the scratch on the bumper. I trusted him from the start! This is the fourth car that I have bought off the internet, sight unseen, and I feel they were right on target with explaining every detail to me about this car. I left there asking them to look for me another car, that is satisfaction! If you are looking for a GREAT used car and AWESOME service, call these guys. You will not be disappointed:) Shannon and Kolebi Hodges
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Cliff Hunt
I purchased a Mercedes GL from them. When I asked if they were ok if I took the vehicle to be inspected independently, they were fine with it. The inspection uncovered a couple things that MBK wasnt aware of (MBK only had the car for 2 days when I came in...I know that because I saw it on the auction lot before they bought it). We negotiated a fair price, and all is well a month later. No problems at all and would buy here again. At the end of the day, they were about 35% less than I could get it for from anywhere else, and they were great to work with.
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Thomas Nguyen
Purchased a vehicle from them a few months ago and the experience was great. Good communication and quick service. In and out within 3 days. Sami is a great businessman that will take care of you with the utmost degree. Hes even stopped in the middle of his lunch to come meet me. Small business but everyone has to start somewhere and theyre doing it right. Highly recommend anyone to check out their inventory and make a trip. Even bringing a friend in sometime to check out the inventory.
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Tom Jones
Had a great experience at MBK. Sami, Ahmed and Katya were all a pleasure to work with. The car is running great and looks terrific. Couldnt have asked for a better experience. I visited lots of used car lots on my quest to find a Lexus 430SC and came away feeling a little slimy at all. Not at MBK, its truly a no pressure, what can we do for you, atmosphere. Couldnt be happier and I wish them much success! Theyre certainly earning it!!
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Dmwil Wllms
AWESOME is all I can say! Sam was great to work with and a stand-up guy. I came from South Carolina, purchased a Lexus and Sam made everything easy. They even replaced rotors when they didnt have to so I appreciated that gesture. I drove home (14hrs) with no issues at all. He also offered to pick me up from airport. I will check with them 1st moving forward before purchasing another vehicle. World Class Service, Thanks again!!!
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Lei Li
We purchased a Lexus here and it was a wonderful experience. Ahmed, Sami and Kattya are all very nice and honest people! We love the car we bought. It is a second hand car but is in great condition. There are a couple of minor issues which were fixed before selling to us. Kattya is a lovely girl and extremely helpful. I would likely recommend MBK Auto Group - a great dealer!
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moe a
I have been looking for a car to buy until I stumbled on mbk auto group,they have a very nice inventory so many to choose from.just want to say thank you SAMY for the great help it was a pleasant experience the car is in great condition and the price is amazing I do recommend people to buy from mbk auto group . Thanks
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Jad Zeitoune
I came by here to get a car a while back and although I did not walk out with a car the customer service was on point and they have a really good inventory. I definitely recommend this place to anyone who is looking for a nice affordable used luxury car or anything you need actually! The cars are all in great shape!
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TJ Meadows
Ahmad and Sami are a class act. My wife and I Had a great experience buying our vehicle from them. They were very honest about everything and gave us a great price. I would recommend anyone looking for a good used vehicle to shop here.
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Albertine Addy
after few months of driving my Lexus GS350, i would like to thank you guys for the great car i got from you. the car still running perfectly. NO surprises. great communication, deal was done smoothly and quickly .
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Brigette Basse
Recently purchased a car from them. I could not be happier with the new car or the service I received. Sami and everyone at MBK were great. Would highly recommend them to anyone in the market for a new car.
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amma sanchez
Ahmed and Sami are great to work with I have bought 2 cars from them and my son bought a car from them cars are great and so are both of them to work with very honest and that is hard to find now days
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David Ngocho
Best experience buying a car. They have an amazing inventory and are intent on getting you the best deal. I highly recommend them to anyone looking for an amazing deal on a great reliable car.
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Fadi El Mislmani
MBK Auto group is great! Samy did a nice job staying in touch with me throughout the whole process! i got a great deal on a Lexus E350. Great customer service. Thank you
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Damon Kyle
A very pleasant experience. Friendly staff, professional and no pressure. I would go back to this dealership for my future Vehicle .
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Rabih Chamseddine
Ive been working with MBK for a many years. Very Trust worthy car dealer. Superior service. Great Communication.
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Ramzi Ramzi
Sami is great sales person , he helped me find a car , and financed it for me ,thanks
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Talal Chamseddine
I only buy cars from this place, this is my third car with no problems.
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javier jara
Very friendly staff and very good deals, I would highly recommend it
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john pagal
Good people customer friendly not expensive
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Cutlar Moore
Great guys to deal with honest and fair!!!
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Kossi Midjrato
Nice guys , very nice