Related: | petsense cleburne |
Category: | Pet Supply Store |
Address: | 1417 S Morgan St, Granbury, TX 76048, USA |
Phone: | +1 682-205-3146 |
Site: | petsenseonline.com |
Rating: | 3.4 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
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Carol Busse
I am a faithful and steady customer for many of all my Border Collies needs. I find the employees to be very sweet and always remember my pups when we shop. Having said this, I am truly unhappy to have to say how very disappointed I was today. (10/30/2016). I have a 9 month old Border Collie which Ive had fir 7 months now. On my way home from buying him,my first stop was at Petsense for all his new gear,including an identification tag. I had to replace the tag 12 weeks later because the metal gave way where the tag attaches the ring, which I did,buying the second tag at Petsense. Now, another 3.5 months later, the same thing happened. I asked for perhaps a replacement tag at a good discount given the poor quality of the two tags (both exactly the same). I told the employees Ive buried 40 years of BorderCollies at about 14 years old each - snd they were buried wearing their original tags. Thats the quality I expect in Petsense tags as well. I was offered a mere 10% discount!!!! I politely expressed my dissatisfaction and disappointment and followed through with tag #3, this time a different type. I am very unhappy with this. Is there nothing that can be done? I would surely like to remain a customer, which is in doubt at this point.
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Sherry McMullen
I took my miniature poodle here to get groomed on 7/4/14.......the groomer seemed to be a nice person. Well...my dog wont let me touch her now...she is very timid. ...she is hiding under the desk where she never goes. And I try to reach out and touch her and she jumps and backs away like Im going to hit her.....she has never ever acted like this. ...and she shakes when she is just laying down. So I dont think I will use this for grooming again. But its a friendly pet store.
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Kathleen Johnson
Very nice employees & they always have our dogs favorite treats (sometimes on sale.) So glad Pet Sense came to Granbury saves us a trip to Ft. Worth..
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Bill Dunbar
Workers are rude to each other and will not help me. They were both hard to talk to and I put it all back and walked out.
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Heavan Richards
A little pricey but a good place they have a lot here
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Aurora Gaona
Love going in store