Kroger

Category:	Grocery Store
Address:	2709 Cross Timbers Rd, Flower Mound, TX 75028, USA
Phone:	+1 972-355-0997
Site:	kroger.com
Rating:	4.2
Working:	6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM

Location

Photos 100

Reviews 32

anny yi

Ill try to write it short: I changed my rxs to this pharmacy. There seemed to have been a discrepancy with a couple of my meds. I was on the phone for almost two weeks daily regarding pre authorization and back and forth with phone calls from my dr office to Kroger pharmacy. Sue is a pharmacy tech and she acts nice but cant handle the customer service that is entititledto Kroger pharmacys good customer service. You can be sure that once I have some down time, I will be transferring my rx out of here. Sue was argumentative and the entire pharmacy staff was trying to get me to pay for the medications when I had primary and secondary medical insurance. They are lucky and better be careful that they dont try any other stunts in me as a customer. Ill have a lawsuit handed to them asap. I would give Krogers another star for their store because they do have a nice selections and a variety of merchandise. But I wont give them a second star overall bc the pharmacy staff represents them not being patient advocates.

susan sullivan

I like the store, but its SO huge that it took me a long time to get used to it. As time has gone on, I like this store more and more. I do wish they would quit charging so much for Ezekiel Bread and muffins, but they DO have a wide selection and decent prices over all. One day I saw some Duck Dynasty products that I thought were in very bad taste, and if I see anybody open-carrying in the store, I wont give ANY Kroger my business until they take a different attitude about that issue. Theres no need for people to open-carry in a super market. Please note, Kroger, that there are far too many competitors with Market Street, the brand new Whole Foods, Sprouts and Target to make your stores someplace Id risk my life to shop in. These people who open carry are on the risky side if they believe thats proper behavior in our society. Cripes, somebody could grab one of their guns and do a lot of damage! Nutso policy, Kroger!

Karren Davis

I get most of my groceries from here, and there is a decent selection of products to choose from. My ONLY complaint about this store is the SMELL when you walk in, or depending on the day, pretty much anywhere near the entrance! Ive heard that it is some sort of sewage leak or problem. I do not believe that this is anything Kroger can directly deal with, however, since I believe that the building is actually leased. Nonetheless, it does make for a relatively poor experience. This has actually been an issue for years, but I really do hope that the problem can be corrected soon.

A Private User

I have shopped at this store for years and really like it. This is not one of the big signature stores, but I actually like that is not. Things are easy to find and most of the employees are nice and helpful and there are usually someone available if you need help. Their pharmacy is horrible, the people who work in the pharmacy are not nice or helpful and we have had numerous bad experiences there. We will never use the pharmacy again. So beware if you do! The grocery part great! The Pharmacy horrible and the only reason I did not give 5 stars!!!

Tory Graves

This is the best store! Ive been to several other Krogers & they are not anywhere near as good. & I pass albertsons, walmart, target, etc to go to this location. the fish is phenomenal! Ive had food poisoning from fish at other locations 3 times, but never here. They even showed me how to tell how fresh it is! The store is always clean. & Ive never seen mold on any of their products (like I regularly do at walmart & occasionally at other Krogers). I never have a problem with service either.

Susan Hayes

This Kroger has the best produce. Their organics are fresh and reasonable. The produce people are very helpful and will go into the back to see if anything fresher has arrived. They also give good tips and will mark down things that are going down. They used to put a lot of the produce on sale but are now limited by annoying “health” codes. They used to give out old lettuce leaf for rabbits but can’t now. Love this store and the people who work there!

Chris Chambers

Thus is my local Kroger and were there all the time. Typically our experiences are great, however today I feel taken advantage of, as they have been increasingly overt charging at their fuel center. Upwards of $.25 to $.30 more expensive than any other gas station in the area, even shell and theyre known for being retardedly over priced. Wont be getting gas here anymore!!

Mark Hastings

For having such a huge store they keep getting rid of things that I had always gotten there. They said they could not keep land o lakes in stock but Kroger decided to not sell it anymore so I have to take trips elsewhere to get it. This has happened to half the stuff I used to buy there.

Jan Sherwin

I have at least 5 local choices for my grocery shopping, but this Kroger store is the overall best for both price and selection. My favorite departments are the meat and (full) deli. The staff are always cheerful and attentive. I always leave this store happy that I came.

Web Guy

Most grocery stores are hohum, but this ones employees seem happier and more attentive. Also I find the best deals here in Lewisville/Flower mound. I like coming here, probably the only grocery store I say that about.

Josh Glasscock

Really clean store. Every time I go in it is so nice. It is a pleasure to shop there. I just wish one was a little closer to my new house. And I wish that they would stock my butter that I like.

Nita Moates

Its a very nice store but i can only think of a handful of employees that are good with customers. Ive spoken to the store manager a couple times but his people skills arent any better. Its a shame

Justin Smith

This is one of the best Kroger stores around!!!! They have great customer skills!!! Theyre all pretty friendly and both go the extra mile to get what youre looking for!

Scott Schafer

Our family likes to shop at Kroger as their prices are competitive and the people are generally friendly.

darrell elliott

Always friendly and always a helpful staff. Awesome selection of fresh, good fruits and vegetables.

Paul Recchia

This was great before the remodel, but since then, the produce has been seriously lacking.

Kit Barlow

Good selection of organics. Great selection of healthy frozen/refrigerator items.

Shawn Heaton

They actually keep the Kroger seltzer water in stock unlike the stores in Irving

Dena Doane

Great produce, clean store, wonderful employees and great customer service.