Category: | Toy Store |
Address: | 9801 Gateway Blvd W, El Paso, TX 79925, USA |
Phone: | +1 915-594-1131 |
Site: | stores.toysrus.com |
Rating: | 4 |
Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM |
Á
ÁNGEL molina
Muy mal servicio al cliente , teniendo yo el recivo y la aseguranza de una bicicleta no m la quisieron cambiar ,, Deberían explicar a los clientes lo que cubre la aseguranza y que no le digan al cliente que cubre todo x que éso es mentira y a parte me dijieron que toys "R" Us no era WAL-MART claro xk WAL-MART si cuida a sus clientes....
DA
Darrell Dekiserre
The store is pretty nice and has a good selection of toys. The problem I had was I went in to purchase a large outdoor pool, my family and I found the one we wanted and pulled the white purchase slip. We went to checkout and when they ran the barcode they said this pool was discontinued and they didnt have any in stock but the manager would call the Westside store to see if they had one, after 30 mins waiting they had one left. So I had to drive out there for the pool, but for the 3 stars is for not managing their stock, if an item is out of stock or discontinued pull the purchase forms from the display wall so the customer doesnt waste their time.
MI
MissJay
They need to check the stuff people return before putting it back on the shelves to resell smh my kids father came to visit and took them shopping and my daughter came home with a slim set and 75% of what was listed as items included was missing, this is ridiculous!!
MA
mal Mathis
One of the worst Toys"R"Us store Ive been to. The staffs are lazy and lack common product knowledge. I rather order online and wait on my kids toys than to go their. They have a pretty good selection, its just the staff is cant deal with.
SK
Sky Yanes
Es un placer para los niños y me encanta que venden cosas para bebes pañales ,comida ect.
RO
Rolando Rosales
Jugeteria amplia y mucho que ver, pero no hay diferencias con las jugueterias en México
AZ
azul6699
Pense que habria mas variedad en las walkers para bebes, pero esta aceptable
AX
Axel Vélez Aguilar
Fantástico lugar, de todos los juguetes y video juegos para chicos y grandes
SE
Sergio Munoz
It is the best toy store in El Paso but your customer service using the telephone is very helpful. Continue to be the first toy store in El Paso and elsewhere. Sergio Munoz
H9
H99
This toys r us store has been around as far back as I can remember. That should say it all. Nice location, clean facilities, nice workers, and toys everywhere.
AD
Adriana Bernal
Un poco de todo, algunas buenas ofertas, organizado.
LI
Lizy Nevarez
I dont know why but the prices have been increasing a lot lately. Its a cool place to find a wide variety of different toys.
5
5 %
Always clean and employees are knowledgeable if you can find someone to ask.... I guess thats the only negative comment.
GE
Gerardo Prado
Buena juguetería. Lo encuentras casi todo.
HO
Howard West
Interesting design, good selection of toys and games. Check the ads for specially, especially around the holidays.
DE
Desiree Maples
Great selection of toys but overpriced. You can find the same exact toys either at Walmart, Target or online.
KR
Kristen Rincon
Cause my niece likes Lego Ninjago master of spinjizu, Lego Nexo Knights, Lego Police officers, and Lego chima
EQ
equipos de grandes ligas canadiensed Maciel
El lugar ideal para comprar juguetes
ZE
Zebra Graphix
El mejor lugar para comprar juguetes
JO
Jorge Sigales
Unique selection of toys not found in other stores. We like to just browse sometimes.
SH
Shawn Hayden
Small and run down. I cant believe there is not a larger Toys r Us in the area.
MA
Maria Lilya Duran
Muy amable el personal.
SE
Seth Hemker
Was out of stock of an item and had to order it but overall pretty painless.
ES
Estela Perez
Great customer service and the person I talked to was very knowledgeable
DA
David Alvarez
Best experience iv had in a long time customer service ausome.
JO
Josue I. Lopez
Vuelve tu niño interno por un instante al ver tantos juguetes.
TI
Tim Talavera
Have sum bad ass neca figures and I found the sdcc jaws!!!!
PA
Pablo Flores Maturano
Buen surtido
JU
Judith Duarte
Aceptable
VA
vanity luna
Best customer service shout out to Maria you the best!
AL
Alicia Palacios
Me encanta
SC
SCHMITT Armando
There were a lot of cashiers to avoid long lines
LO
Lorie Guerra
Prices are great . Love coming here for the kids
CA
Carlos Soto
Bien
VI
Victor Rodriguez
The air conditioning is awful but staff is great
FR
Francisco Rodriguez
Its a good place to get toys has a lot of toys
TI
Tina Rincon
Wonderful place for kids and affordable prices
ED
Eduardo Otero
Good selection of toys very helpful staff.
AN
Ana Felix
I find everything I want for my baby
RA
Rafael Valles
Where my kids love to spend money!!
AR
Arthur Ibarra
New Doll Shop inside Toys R Us.
PF
PFC Ferrell
Nice place, a little run down
RA
Raul Romero
too much toys not enough us
BE
benjamin schmitz
If you need a toy come here
TR
Trever Thurman
Poor inventory control.
JU
Juan Macias
I feel like a kid again!
MA
Manuel Lema
Too many toys great help
LU
Luis Rojas
My sons favorite store
PH
Philip Lindsay
Only had issues online
MA
Maria Hernandez
Great place for toys
CA
Carmen Herrera
Good great awesome
JA
Jake Zacharias
A good toy store
JO
john beltran
Good selection.
JO
Jose Alfaro
fast service
ME
Melissa Rubio
Love it
DA
David K.
Awesome!
GI
gilbert Smith
Good.
MA
Maria Gonzales
Great
RE
Rene Valdez
Ok.
AZ
Azel Hernandez
you
HO
Hola me llamo
OZ
Ozvaldo Meraz