AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	607 S Cedar Ridge Dr Ste 100, Duncanville, TX 75137, USA
Phone:	+1 972-572-3065
Site:	att.com
Rating:	2.9
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM

Location

Photos 8

Reviews 23

Paraella Sepulveda

If I could give this ghetto a** store no stars I would. James Hinus Ford was the person who sold us our phone. When I went to return the phone because I found mine because I was affected by Hurricane Harvey he tells me that Im lying. He first tells my mom that she would have to pay $750 for the phone because the power box was missing which was incorrect if anything we would have had to pay a missing parts fee. This ratchet man is very unprofessional and he does not need to work with the public at all. James Hinus Ford slams down the power box and tells me that Im lying when I told him that the power box came straight out the box everyone in my family has Iphones. I told him, " why do I need to lie if Im giving the phone back I came down here without a phone why would I switch out the power box". In my opinion, this store is running a scam, stealing parts out the boxes and making innocent people cover the costs. Hes not about to rip me off when I know that I dont have a need to lie or steal. Save your time and energy at this ratchet store there are plenty of places that actually have professional people working there.

norman hayes

AT&T lied to me about my service I shouldnt be surprised the AT&T company in general or bunch of criminal liars AT&T is not only been spying on all their customers but all Internet access seeing how they have access to the backbone of the Internet Sending over 30 thousand emails per day to the FBI At first they denied it but now that the Snowden files have come out they were fully committed all the wrong doing Please ban all aT&T products and other businesses they own we need to prove these companies they cant do whatever they want the easiest way is to drive them out of business besides are way too expensive I get 5 gigs a month from t-mobile 30 bucks

russell rodriguez

They will show you a monthly payment that will sound most attractive to you. But the reality is that when the first bill comes it will be more than double of what you have to pay. Advised the representative that Im on a budget and he showed me on his computer screen the monthly payment amount. They never show you the actual amount with fees and taxes included to the bill. It will surprise you from 82.94 per/month to $133.00per/month for the tablet and the phone. Big difference. Very unhappy and Im not alone. I have several friends in the same situation. Overall of course they will be nice. They want to sell. Good luck!

Mary Webb

Roy saved the day! The first available rep that started helping me almost lost me as a customer to this store - I was seconds from standing up and walking out. Apparently when a young pretty girl walks in its okay to let your current customer wait just "a little bit" longer. Roy stepped in and helped me with everything I needed. Roy was attentitive, answered all my questions and offered suggestions. I actually walked out with a new phone, had my husbands phone changed and a good idea of what to do for my mother in law. Thank you Roy!

atmillstx

The worst ATT store I have ever been in. I was the only customer and three individuals acted like they wanted nothing to do with me. This was my first time in the store. Drive into Cedar Hill -I love that store. I was just trying to find a closer one to my work.

Susan Hull

If you would answer your phone I would come over and make a major purchase. Instead, I will order online directly from Apple. You are my store of preference, but Im not driving over there if I cant find out if you have the ipad 2 Air in stock.

Hld Diaz

We asked to see if we qualified for a phone and shes basically made us feel stupid like you need a credit check! Could she had said ok and just gone along with it instead of just making us feel ignorant, never recommending this place to anyone!

Gilbert Longoria

Horrible! Went to get my phone activated, that I just got in the mail today, and the guy acted like he didnt want to help. Mater of fact he didnt! Told me I had to call att. Well what the hell is he there for if he cant help!

Dreahh C.

Great customer service ! Love that its short distance from home . Retailer Mr. Roy. Was very professional, and welcoming and very willing to help and assist my needs. Recommended him if needing assistance.

missy flores

Horrible service. The people in the store are slow and not exactly knowledgeable. Ill drive 10 minutes farther away and get 10x better service.

krystal feagin

Roy provided me with great customer service and I even got a discount. I love coming here. Always a pleasant visit.

Junior Edits

Never answer their phone. Not knowledgeable and always act like they do not want to help people.

Eric Perez

Great service got my airpods that ive been searching everywhere for!!! Thanks!

Delia Morales

Website shows store is opened on sundays but its not

gumecindo villanueva

Dont waste your time their the people are clueless