Category: | Metal Supplier |
Address: | 9611 E R L Thornton Fwy, Dallas, TX 75228, USA |
Phone: | +1 214-388-9834 |
Site: | kingmetals.com |
Rating: | 3.4 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–12PM Closed |
AL
Alan Musick
8/18/17 Update... Decided to give them a shot again since its been a while and I actually did get a follow up call from their customer service department after the last review. Really simple order, one sheet of expanded. No cuts, not special order, just one piece of expanded steel. Despite there being 9 guys out here (2 of which are working) I have been here for 45 minutes, still not loaded. Last time, Im done, Ill spend my time driving farther out of the way instead of sitting at this disorganized mess. The best part of a visit here is the free water bottle in the lobby. If youre not having a commercial order dropped dont bother trying to pick up same day unless you have plenty of time to kill. Want it cut in half? Dont bother signing and returning the cut sheet after you make the phone order because they wont send the cut order to the outside guys anyway and youll have to wait for them to go track down who took the order...which adds another 30 minutes to your wait. Not a fluke bad visit either, this makes the 4th time in a row...done with these guys.
KE
keith Peschel
There is always some kind of issue when ordering products with this company. The latest experience was ordering 5/8" solid round hammered bar. The photo and description in the catalog and on line is of one product, the product shipped is 100% different. To top all this off the customer service i received was "Im sorry for that there is nothing we can do". I would give them no star but in order to post at least one star has to be chosen. Zero on customer service, good bait and switch.
MI
Michael Grant
Their website sucks!!! I have spent an hour trying to place an order totalling $1,800 and now have to call in and place the same order on the phone reading each item number and quantity like I would have had to do before the days of the internet. This is an ongoing problem with their website...not just a one time thing today. They need someone who can craft a website that works every time. Right now, they dont.
AN
angel juarez
Estas personas que estan despachando tienen que ponerse mas las pilas, varias veces no me an entregado la orden correcta
BE
Ben Champion
Ive been buying material from King for several years, and Ive never been disappointed with their pricing and selection. I received superior service from Ehan today... one of the many fine folks who work for King Metals.
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Miguel Rios
EXCELENTE muy chingon chingon, descargan de volada y gente muy amable en recibo
DA
David Cox
King always does an excellent job. Great customer service, good selection, prompt and complete delivery. Ill always use them as long as this does not change.
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Victor Jimenez
Muy bien que nos ayudan a encontrar exactamente lo que necesites gracias
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Pastor Eloy Tarin
Gracias por sus atenciones, su eficiencia, y amabilidad
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Randy Hegar
Dont go unless you have a lot of time to kill. On a slow day they took over an hour to fill my order that was only 1 piece of steel.
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Tim Fackrell
Dont walk In the store went into The Dallas store for 5 gallons of primer Been here for 1 hour Service Sucks
JO
Joe Padilla
Best place to buy stuff for fences decoration ect. Best sales lady is donna Bram hall very professional
TO
Tom Pennington
Small purchase but took over one hour to buy and get loaded . Being Hispanic ensures fast service
BE
Benja Miranda
great service at the front desk but they take up to 1 hour to give you a single item.!!
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Mark Patterson
Ramona was very helpful and knowledgeable. King metals has my highest recommendation.
MI
Mi Fe Católica
Excellent good job and good service thank you and Happy New Year happy 2015
AN
angel alvarez
sometimes you have to wait long time , but Ill recommend this store !!
JU
juan jose martinez ortiz
Take you time..or order online..for save time and no wait too much
FC
FC Hdez
Precios caros
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Luis Cesena
Great service I recommend this store
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Volodymyr Brychka
Spent my time in this place