Batteries Plus Bulbs

Reviews 6

LE

Leo Sandoval

So today I needed some batteries and the first place I thought of was batteries plus because I have been to another location that I had a good experience at in the past. All I needed were a few packs of batteries which I have bought in single packets in the past by the name of "Werker". I walked into the store and saw three employees in there while I was shopping. I began browsing the store for the batteries that I needed and finally found them. When I reached for the amount of batteries that I needed which ended up being three packs of 8 in each pack, a gentleman by the name of Jake rudely told me you have to buy the whole case if you want those. The whole case contains 96 AA batteries in a pack at $41.00 each. All I needed were 16 AA batteries and they wouldnt sell it to me. They told me it was store policy not to sell less than a case of this particular battery. I asked him if he was serious and he said yes. I told him that I had bought less than a case at another store and he told me well each store is franchise owned and we do our own policies as to how many we can sell. I ended up walking out of the store and had it left a bad taste in my mouth knowing this could surely not be true. So, I went online and lo and behold, there was an option to buy the exact amount of batteries that I wanted to initially purchase, and I was supposed to pick if up from the same store I just walked out of just minutes ago. I paid online for my order and went back into the same store where I explained to the cashier I was there to pick up my online order for the exact amount of batteries that I requested just minutes ago. The initial employee, Jake appeared livid and walked to the back of the store. Another employee (Nick) once again started to defend the store saying they dont follow batteries plus rules since they are a franchisee. According to Nick each store makes their own rules and the online brand store is not run the same. So, long story short, if you want less than a case of batteries and they wont sell them to you there, just go online to the Official Batteries Plus site and order there. At least the franchise will honor their own brand policies and sell to the ultimate consumer as intended. This appeared to be a way to force an upsale to a customer that was not going to be forced to buy more than I needed.

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KR

kristin royal

Dropped iphone and cracked the screen about 2.5 weeks before bringing it in yesterday. Still working, nothing wrong with it, battery holds charge all day, just needed new screen. Dropped it off. Appeared to be working after I picked it up, but once the battery died and phone was recharged, the screen was flipping between the Apple logo and a red screen as if it was trying to restart itself. Googled this and it said this meant one of a few things was damaged when the screen was replaced. Took it back - three different guys in the store. The rude black guy immediately told me it was the battery. Nope - nothing wrong with the battery I told him and relayed what I had found when googling this problem . He still insists its the battery. Came back an hour later and was told it was fixed, the camera sensor had been damaged with screen replacement. Black guy still rudely insists that it couldve been the battery. I maintained that it could not have given there was nothing wrong with the battery. He continued to argue his (wrong) point as I walked out the door. Moral of this story - make sure they dont try to sell you a battery you dont need. After all, this is a battery store.

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KR

Kristina Dahl

I had an excellent experience shopping here. Someone was polite and helpful over the phone before I came, and it was the same when I arrived. There were three employees working on a Sunday afternoon, so there was no waiting. Everyone was knowledgeable and helpful and I ended up having batteries added to two watches, as well as two medication timers and a calculator. The sole reason I did not give the store five stars is because of a store policy that there are certain watches that they will not work on. Unfortunately, the watch that was my main reason for visiting the store fell into that category, so I left with that watch still not working. The employees were very helpful, though, in helping me find other places to go on the internet, which I very much appreciated. I was also given a coupon for 10% off for a jewelry store repair store that I had already visited. They had wanted $35 to replace a battery and to me that sounded waaaaay too high. So, if you dont have a pricey watch, this is the place to go. Other than that important flaw, it is the ideal store for batteries.

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YO

Yohana Maviela Gomez Rosas

My co-workers car battery was no longer working properly I was skeptical and worried I wasnt going to find a good place with a decent price being shes elderly and on her own. I hoped online and showed her this place. It was very convenient that it was super close and the prices where what we were looking for. I was more excited that they could check the battery first and make sure it was that and they would also change it out for her. So I drove out here with her pulled up the guys were super nice and knowledgeable. To make the story short they had the battery paid 1/2 of what she paid at the dealer and installed it for her checked the alternator. They provide more than just batteries will definitely return. Thanks to the staff here!

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GE

George Lass

First of all they called me about 5 minutes after I placed my "delivery to store" Internet order, and told me it would be best if I could bring in my dead car battery. That way they wouldnt have to charge me a "core fee". I was a bit concerned about taking the battery out of my car in the parking lot at a strip shopping center but when I got there I found an area out in front that was designated specifically for changing out car batteries. Once I did that and went into the store with very dirty hands they told me there was a restroom in back where I could wash up. And BONUS!! They had that "auto mechanic" soap that can clean grease off your hands with little effort. I had a totally GREAT experience!

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A

A Private User

I hated the way the manager spoke to me. The names I was called. The attitude that was put upon me. Let me ask you.... Install your battery... it works fine. Two weeks later it melts your cables. It is your fault. what do you think. the guy will not warranty the battery . I see the loop hole here. they dont tell you what is too tight. . be carefull ! the battery might be poor quality where the post bolts in. and they will not warranty the battery. So dont buy these batteries.... and dont listen to the manager.

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